Documentation And Training - Extreme Networks ExtremeSwitching VSP 7400 Series Hardware Installation Manual

Before contacting Extreme Networks for technical support, have the following information ready:
•
Your Extreme Networks service contract number, or serial numbers for all involved Extreme
Networks products
•
A description of the failure
•
A description of any actions already taken to resolve the problem
•
A description of your network environment (such as layout, cable type, other relevant environmental
information)
•
Network load at the time of trouble (if known)
•
The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•
Any related RMA (Return Material Authorization) numbers
Subscribe to Service Notifications
You can subscribe to email notifications for product and software release announcements, Vulnerability
Notices, and Service Notifications.
1 Go to www.extremenetworks.com/support/service-notification-form.
2 Complete the form (all fields are required).
3 Select the products for which you would like to receive notifications.
Note
You can modify your product selections or unsubscribe at any time.
4 Select Submit.

Documentation and Training

Find Extreme Networks product information at the following locations:
Current Product Documentation
Release Notes
Hardware and software compatibility
Extreme Optics Compatibility
Other resources
Extreme Networks offers product training courses, both online and in person, as well as specialized
certifications. For details, visit www.extremenetworks.com/education/.
VSP 7400 Series Switches: Hardware Installation Guide
for Extreme Networks products
such as white papers, data sheets, and case studies
8