Bay Tek Games Prize Hub Modular Service Manual page 51

SPINDLE HUB TROUBLESHOOTING GUIDE
Problem
No lights on at all in
Spindle Unit
Spindle Not Turning
Test dispense a prize by going
into menu and selecting a
locker.
Spindle Always Turning
Prize does not Drop
or
More than One Prize
Drops at a time.
Spindle will turn off
after prize chute
sensors "sees" prize
drop.
The spindle will turn
for 35 seconds - if the
prize does not fall
from spindle, or gets
stuck in the prize
chute, it will not seen
by prize chute sen-
sors. It will show that
prize unavailable, not
subtract tickets from
guest and have him
chose a different
prize.
Troubleshooting Chart
Probable Cause
12 Volt power comes from
Main Unit's power supply.
Disconnected, loose or
broken wires.
Faulty 1803 board.
Check for 12 Volts DC on
spindle motor
Disconnected, loose or
broken wires.
Faulty controller board.
Spindle will time out and stop
spinning after 35 seconds in
any mode.
Prize is stuck Make sure prize hanger is UNDER retaining pin.
on spindle.
Inspect prize chute and clear jam.
Prize stuck in
prize chute
Prize chute Clean emitters and detectors. Ensure they are pointing straight out
sensors are and no components on boards are bent
To remove sensors: Remove 4 of #2 square head screws from L Brackets in
dirty, mis-
rear of prize chute wood box. Wood Box will now slide out front of game. Re-
aligned, or
move Prize Chute Sensor by removing the 4 Phillips bolts that secure sensor
faulty.
to black plastic mask.
(The black plastic masks must remain attached to wood to provide alignment
for the sensors.)
Inspect cables between sensors and to 1803 board. (AACE1818,
AACE1823) Replace if needed.
Ensure AACE1823 cable is plugged into correct socket on 1803
board. (Gold socket) See diagram.
Replace both Prize Chute Sensors. (AACB4402)
Replace 1803 Control Board. (AACB1803)
Verify main unit has 12 Volt lights. Verify 12
Volt jumper cables that feed 12 volts are
connected to Spindle Unit
Check connections from LED lights to 1803
board. Replace if needed.
(AACE1815, AACE1819, AACE1820)
Replace AACB1803 board
If spindle motor has 12 VDC, and does not
move - Replace spindle. (AADSPZ010)
If no 12 VDC:
Check connections from spindle to
controller board. (AACE1821, AACE1822)
Replace controller board. (AACB1803)
If spindle continues to spin, the controller
board is faulty.
Replace board. (AACB1803)
51
Remedy
AACB440