Bay Tek Games Prize Hub Modular Service Manual page 45

MAIN HUB TROUBLESHOOTING GUIDE
Problem
Prize Unavailable on screen
Does not load picture files
from USB stick
Printer does not print.
First - Power game
down, wait 10 seconds,
then power game ON to
reset.
Entire Module not
being seen by Prize
Hub
Troubleshooting Chart
Probable Cause
There are many reasons this
may show up on monitor.
File name is not recognized.
Picture files are too large
USB stick Faulty
Top door on printer lifting up.
This spring provides tension for the door.
Check power to printer.
Press "Print" button to print test page.
If printer does not print test page,
check power cable from power supply.(AACE1824)
Replace printer.( A5PRTH002)
If printer does print test page, communication to motherboard is faulty.
Turn game power off, wait 10 seconds, turn game power ON and re-test.
Please refer to "Entire Unit not Recognized by Main Hub" in troubleshooting
section.
Please refer to "Prize Unavailable Message"
in troubleshooting section.
Either .jpg or .bmp format
Use all small lower case letters in file name.
Optimum size of 590 X 590 pixels
Open with Microsoft Office Picture Manager
Click on "Picture" tab scroll down to "Resize"
Click on "Custom width x height" and change
both fields to 590.
Click on "File" and Save
Load picture files onto different USB and retry
Check USB cable. (A5CORD14)
Test print by entering Ticket Menu
and adding 1 ticket.
Exit menu and press Print Tickets.
45
Remedy
Note: Make sure
paper is loaded with
watermark showing
on top side.