Troubleshooting - Cochlear Baha Attract System User Manual

Troubleshooting

Battery function can be related to a number of
problems, such as no sound, intermittent sound
and crackling/buzzing. A new battery is often the
solution.
Problem
No sound/weak Weak or dead battery.
sound
Volume too low.
Magnet is too weak.
Feedback (whistling) Hat, glasses or other object in
contact with sound processor.
Battery door in wrong position.
Sound is distorted or Too high volume.
intermittent
Weak battery.
Sound processor Magnet is too weak.
repeatedly
falls off
Persistent skin Magnet is too strong.
irritation
Sound processor does Sound processor not turned on.
not work
Battery door is not completely
closed.
Dead battery.
Battery inserted wrong way.
Key lock is activated.
6
Cause
If the possible solutions in this chart do not
solve your problem, please see your hearing care
professional for further assistance.
Possible Solution
Replace battery.
Turn up volume.
Contact your hearing care
professional.
Relocate or remove the object.
Close battery door.
Decrease volume.
Replace battery.
Contact your hearing care
professional.
Contact your hearing care
professional.
Turn on sound processor.
Gently close the battery door
completely.
Replace battery.
Make sure battery is inserted
correctly.
Deactivate key lock.