Before You Begin; How To Report Damage - Western Digital OpenFlex F3x00 Manual

Installation Guide
1.3 Before You Begin
The installation process for the OpenFlex F3x00 and E3000 happens in four basic phases, which are
described in the following procedures:
1. Unpacking (page 9)
2. Chassis Installation (page 12)
3. Device Installation (page 24)
4. Creating and Accessing Storage (page 27)
1.3.1 How to Report Damage
During the installation process, there are a number of inspection steps where the installation team should
be looking for damage to the product that may have occurred during shipment. If damage is found,
document the items using the following process.
Step 1 : Take two digital photos of the damaged packaging or component, one closeup shot showing
the damage in detail and one further out so the support engineers working the case can see
where the damage occurred.
Step 2 : Open a web browser and go to
The Western Digital Enterprise Support Center page will appear:
Step 3 : Log in to your Support Portal account using an email address and password:
https:/ /portal.wdc.com/Support/s/login/.
1. Installation

1.3 Before You Begin

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