Western Digital ShareSpace User Manual
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Western Digital ShareSpace User Manual

Western Digital ShareSpace User Manual

Network storage system
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Network Storage System
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Summary of Contents for Western Digital ShareSpace

  • Page 1 WD ShareSpace ™ Network Storage System User Guide...

  • Page 2: Important Safety Instructions

    12. In accordance with workstation regulation standards, do not place this device in the visual field of the user due to the glossy front of the case. WARNING! The WD ShareSpace uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace only with the same or equivalent battery type recommended by the manufacturer.

  • Page 3: Table Of Contents

    Step 2: Access WD ShareSpace on the Network....10 WD ShareSpace File Storage ....... 17 Backing Up Computers on a Network .
  • Page 4 Network Storage Manager: Basics....69 Configuring WD ShareSpace ....... 69 WD ShareSpace’s Network Storage Manager Features.
  • Page 5 Network Storage Manager: Advanced...87 System Tab ..........88 Network Tab .

  • Page 6: Wd Service And Support

    WD SHARESPACE USER MANUAL WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below.

  • Page 7: Registering Your Wd Product

    WD SHARESPACE USER MANUAL Registering Your WD Product Your WD product includes 30 days of free technical support during the applicable warranty period for your product. The 30-day period commences on the date of your first telephone contact with WD technical support. Register online at register.wdc.com.

  • Page 8: Overview

    Format and Configuration WD ShareSpace is preformatted for maximum reliability as a RAID 5 volume (for four-drive systems) or for maximum capacity as a single large, spanned volume (for two-drive systems). In RAID 5, one quarter of the capacity is used to store parity information needed to restore data in the event of a drive failure.

  • Page 9: Kit Contents

    WD SHARESPACE USER MANUAL Kit Contents WD ShareSpace with four Drive mounting rails or two drives (only included with two-drive systems) Installation CD with Quick Install Guide Ethernet cable AC adapter application software and power cords and user manual Accessories Visit shopwd.com...

  • Page 10: System Requirements

    WD SHARESPACE USER MANUAL System Requirements For optimum performance, the following system and network requirements are recommended. Compatibility may vary depending on user’s hardware configuration and operating system. Important: For highest performance and reliability, it is recommended that you install the latest updates and service pack (SP). For Macintosh, go to the Apple menu and select Software Update.

  • Page 11: Recording Your Wd Product Information

    WD SHARESPACE USER MANUAL Recording Your WD Product Information In the following table, write the serial number and model number of your new WD product found on the label on the bottom of the device. Also, write the purchase date and other notes such as your operating system and version.

  • Page 12: Led Indicators

    • System initialize operation in progress Flashing • One flash per second—system is formatting a USB drive • One flash per second (backup)—USB device to WD ShareSpace • Two flashes per second (backup)—WD ShareSpace to USB device • System initialize operation completed...

  • Page 13: Usb Backup Button

    For more information on how to reset the system, see “Resetting the WD ShareSpace” on page 151. Kensington Security Slot For drive security, the device is equipped with a security slot, which supports a standard Kensington security cable.

  • Page 14: Wd Sharespace Basic Setup

    WD ShareSpace Basic Setup Step 1: Connect WD ShareSpace to the Network Follow the steps below to connect the WD ShareSpace to a small home/office network. 1. Connect one end of the Ethernet cable into the Ethernet port located on the back of the device.

  • Page 15: Step 2: Access Wd Sharespace On The Network

    WD SHARESPACE USER MANUAL Step 2: Access WD ShareSpace on the Network You can easily find your WD ShareSpace on the local area network (LAN). Follow the appropriate procedure below: • Windows 2000/XP/Vista on page 10 • Rally (Windows Vista) on page 11 •...
  • Page 16 WD SHARESPACE USER MANUAL 5. If you have connected the WD ShareSpace properly as shown in the Connect screen, click Next. 6. The Application Installer screen opens, displaying a list of options. Click WD Discovery Tool. Once the WD Discovery Tool installation is complete, it will automatically launch and the WD Discovery icon will display on your desktop.
  • Page 17 To create a shortcut to the WD ShareSpace: 1. Right-click WDShareSpace and click Create Shortcut. Note: Create a WD ShareSpace icon on your desktop by installing a driver. Insert the WD ShareSpace CD and right-click the WD ShareSpace icon in My Computer. Click Open >...
  • Page 18 Click Connect. 5. Double-click the Public icon to display the subfolders: Shared Music, Shared Pictures, and Shared Videos. Note: Configuration is a read-only share containing only a Help file and the login page. WD SHARESPACE BASIC SETUP - 13...
  • Page 19 1. Turn on your computer and wait for the operating system to load. 2. On the menu bar, click Go>Connect to Server. 3. Click Browse and double-click the WD ShareSpace. 4. On the Connect to Server screen, click Connect. WD SHARESPACE BASIC SETUP - 14...
  • Page 20 (a) Click the item you want to alias (for example, Public). (b) While holding down the Ctrl or Cmd key and the Option key simultaneously, drag the item to where you want the alias to appear. The alias appears at the new location. WD SHARESPACE BASIC SETUP - 15...
  • Page 21 USER MANUAL Congratulations! Your WD ShareSpace is now ready for use and is accessible as a drive letter in My Computer (Windows) or a shared drive icon on the desktop (Macintosh). You can now drag and drop files into your WD ShareSpace and move files from your WD ShareSpace to any computer in your network that has been set up according to the instructions above.

  • Page 22: Wd Sharespace File Storage

    USER MANUAL WD ShareSpace File Storage You can access and store content on WD ShareSpace via network shares. Shares are folders that can be used to organize and store files on your WD ShareSpace. Shares can be shared with everyone (public) or with selected users on your network (private).

  • Page 23: Backing Up Computers On A Network

    WD ShareSpace to be the same. Otherwise, you will have to log in to your WD ShareSpace every time you reconnect to your home network before WD Anywhere Backup will begin to back up your files.
  • Page 24 WD SHARESPACE USER MANUAL Note: It may take a minute or two for the next screen to display. 7. Select your preferred language from the list and click OK. 8. Close all other open applications, and then click Next to continue.
  • Page 25 Note: The WD Anywhere Backup icon now appears on your desktop, and WD Anywhere Backup is listed in Program Files. Macintosh Leopard or Tiger 1. Turn on your computer and wait for the operating system to load. 2. Double-click the WD ShareSpace icon on the desktop. BACKING UP COMPUTERS ON A NETWORK - 20...
  • Page 26 WD SHARESPACE USER MANUAL 3. Double-click WD_Anywhere_Backup.dmg. 4. On the WD Anywhere Backup screen, click the WD Anywhere Backup icon. 5. On the verification dialog box, click Continue. 6. On the first screen of the Install WD Anywhere Backup wizard, click Continue.
  • Page 27 WD SHARESPACE USER MANUAL 7. On the Software License Agreement screen, click Continue. 8. To accept the software license agreement, click Agree. 9. Click Install. 10. Enter your Mac user name and password. 11. When a screen verifying successful installation appears, click Close.
  • Page 28 WD SHARESPACE USER MANUAL 12. Now you can begin backing up your data. Click + > Create Backup Plan. BACKING UP COMPUTERS ON A NETWORK - 23...

  • Page 29: Configuring Wd Anywhere Backup

    This feature backs up your data to the WD ShareSpace so you can restore your data in the event that your computer’s hard drive crashes.
  • Page 30 WD SHARESPACE USER MANUAL To start an automatic and complete backup of your computer’s hard drive: 1. Click Back Up All of My Files. 2. A message explains that initial backup will use moderate resources on your computer. To pause the backup, click Pause until System Idle. To keep the backup running in the background, click Continue.
  • Page 31 WD SHARESPACE USER MANUAL The WD Anywhere Backup screen displays the progress of the backup. When the backup has finished, a backup complete message appears. 4. To create another backup, click Create and continue with step 3 in “Creating a Customized Backup Plan”...
  • Page 32 WD SHARESPACE USER MANUAL Creating a Customized Backup Plan Creating and customizing a backup plan gives the advanced user complete control over which files are backed up. 1. If WD Anywhere Backup is not already running, click the WD Anywhere Backup icon on the desktop.
  • Page 33 WD SHARESPACE USER MANUAL 4. Click Network Places and locate your WD ShareSpace on your local area network. Click Next. The Select Items to Back Up screen displays. You have two options: To select all items, see “Selecting all items from SmartPicks” on page 29.
  • Page 34 WD SHARESPACE USER MANUAL Selecting all items from SmartPicks 1. Click the All Items from SmartPicks button. The SmartPicks screen displays, listing common file types that you can back up. 2. Select each file type you want to back up. You can also click Select None to clear all selections, or click Select All to select all of the items.
  • Page 35 WD SHARESPACE USER MANUAL 4. To exclude more items from your plan: (a) Click the Show Advanced Items button. (b) Click the Add Exclusion button. (c) Select items to exclude from the backup plan, or click the Select Folder to Exclude and select any folders from the plan.
  • Page 36 WD SHARESPACE USER MANUAL Selecting your own backup items 1. Click the My Own Backup Items button. The SmartPicks screen appears, listing default file locations you can back up. 2. You have two options: (a) On the SmartPicks tab, select each item you want to back up. You can also click Select None to clear all selections, or click Select All to select all of the items.
  • Page 37 WD SHARESPACE USER MANUAL 3. On the Items Selected for Backup screen, you can add more items or use advanced items as described in “Selecting all items from SmartPicks” on page 4. On the Items Selected for Backup screen, click Next button.
  • Page 38 WD SHARESPACE USER MANUAL 2. A confirmation screen appears. Click Done. 3. A message explains that initial backup will use moderate resources on your computer. To pause the backup, click Pause until System Idle. 4. To keep the backup running in the background, click Continue.
  • Page 39 WD SHARESPACE USER MANUAL When the backup finishes, the Backup Complete screen appears. Alternatively, close the screen, click the WD Anywhere Backup icon, and select Show backup status. As files are backed up, a small notification window appears. BACKING UP COMPUTERS ON A NETWORK - 34...
  • Page 40 WD SHARESPACE USER MANUAL Restoring a Backup Plan You can restore the files in your backup plan to a specified location in the event that you accidentally delete a file, want to compare file versions, or have lost all data due to a hard drive crash on your computer.
  • Page 41 WD SHARESPACE USER MANUAL Reactivating a Backup Plan You may reactivate an old backup plan if you want to continue backing up the files specified in that plan. 1. On the menu bar, click Actions > Reactivate Backup Plan. The Reactivate wizard appears.
  • Page 42 WD SHARESPACE USER MANUAL Important: If you select the Yes option, all the files in your backup up plan will be restored onto your computer. This will overwrite the files on your computer with the files from your backup plan. See “Restoring a Backup Plan”...
  • Page 43 WD SHARESPACE USER MANUAL Changing Selected Files 1. On the WD Anywhere Backup screen, click the Change Selected Files icon. (See “Icons” on page 37.) The WD Anywhere Backup Configuration screen appears. Note: To deselect all listed files, click the Select None link. To select all the listed files, click the Select All link.
  • Page 44 WD SHARESPACE USER MANUAL 1. Click the Change Selected Settings icon. (See “Icons” on page 37.) Select the Keep up to check box and enter the maximum number of earlier versions of your files to back up. 2. Click OK.
  • Page 45 WD SHARESPACE USER MANUAL 2. To view the error log, click the Error Log tab. 3. To see an explanation of an error in the list displayed in the lower part of the screen, click the error. 4. To clear selected errors, select their check box and click the Clear Selected Errors button.

  • Page 46: Mionet Remote Access

    MioNet also enables you to share a folder of pictures on your WD ShareSpace with friends (no upload required) or a folder of documents with your business colleagues.
  • Page 47 WD SHARESPACE USER MANUAL 6. Click the MioNet New Account button if you are a new MioNet user; click MioNet - Existing Account if you are an existing user. The MioNet registration screen appears. 7. Complete the registration form and click Submit to create an account.
  • Page 48 WD SHARESPACE USER MANUAL 8. When MioNet finds the WD ShareSpace you are registering, enter a name for the device and click OK. 9. A confirmation message appears. Click OK. MioNet displays a list of the public folders stored on your WD ShareSpace and includes a private folder that was created with the MioNet username.

  • Page 49: Using Mionet Web (After Registration)

    WD SHARESPACE USER MANUAL Using MioNet Web (after registration) 1. From any browser, go to www.mionet.com/web and enter your username and password. The Quick Start tab appears, displaying icons representing activities you can perform. Note: In this User Manual, we discuss the most basic options. For more advanced options, see the MioNet Help or MioNet User Guide (available when you click the Online Help icon).
  • Page 50 Sharing Files with Others Sharing Photos You can easily share a folder of photos on your WD ShareSpace with others. It is a simple three-step process. First you choose the folder you wish to share, then who you want to share with, and finally what permissions they have to access the folder.
  • Page 51 WD SHARESPACE USER MANUAL 2. Choose any folder or the plus sign to choose a sub folder to share with someone else and click the Next button. The screen for choosing people to share with appears. 3. To share photos with MioNet users you have shared with in the past: (a) Select the user(s) and click the Next button.
  • Page 52 WD SHARESPACE USER MANUAL (a) Click the Find MioNet user button. (b) Enter the user name or e-mail address of the user and click the Find button. (c) When MioNet finds the user, click the Share with this person button.
  • Page 53 WD SHARESPACE USER MANUAL (e) Select the permission level and click the Next button. If you want users to only view the photos, select read permission. If you want to enable users to add photos (or modify or delete photos) to your folder, give them the read/write permission.
  • Page 54 WD SHARESPACE USER MANUAL The following screen appears. 3. To transfer files back and forth with MioNet users you have shared with in the past: (a) Select the user(s) and click the Next button. (b) Continue with step 6. 4. To add a new user to transfer files to and from: (a) Click the Invite new person button.
  • Page 55 WD SHARESPACE USER MANUAL (c) When MioNet finds the user, click the Share with this person button. (d) Continue with step 6. 6. From the list of users, select the user(s) you want to transfer files to and from. Click the Next button.

  • Page 56: How To Play/Stream Video, Music & Photos

    How to Play/Stream Video, Music & Photos Media Server Overview WD ShareSpace is designed to serve as your home's central media hub. It enables you to stream photos, music, and videos to your home entertainment center and/or other PCs on your home network.

  • Page 57: Media Storage

    USER MANUAL Media Storage You can access and store media content on WD ShareSpace via network shares. Shares are folders that can be used to organize and store files on your WD ShareSpace. Shares can be shared with everyone (public) or with selected users on your network (private).

  • Page 58: Media Devices

    WD SHARESPACE USER MANUAL Media Devices Now that you have copied your files to their corresponding folders, you can use a variety of media devices to stream media. The following types are discussed in this section: • Windows Media Player 11 (Windows Vista) on page 53.
  • Page 59 WD SHARESPACE USER MANUAL 3. Click Private, and then click Next. 4. Launch Windows Media Player (Start > All Programs > Windows Media Player). 5. Click Library > Media Sharing. HOW TO PLAY/STREAM VIDEO, MUSIC & PHOTOS - 54...
  • Page 60 5. Use the music player navigation buttons on the screen to play your music files. 6. To view your pictures or play video content that are on your WD ShareSpace, go back to step 3 and repeat the steps, selecting the appropriate media (Picture or Video).
  • Page 61 Digital Picture Frames The following are general steps for setting up digital photo frames: 1. Ensure that your WD ShareSpace is connected to your home’s local network and is powered on. 2. Follow the user instructions provided with your wireless digital photo frame to proceed through any initial setup or installation of drivers.
  • Page 62 The following are general steps for using a network music player to access WD ShareSpace: 1. Connect WD ShareSpace to your local area network and power on the device. 2. Connect and configure your network music player on your home’s wired or wireless network switch or router.

  • Page 63: Using Itunes With Wd Sharespace

    ShareSpace can play music files stored on the system using iTunes. This service creates a virtual music library on the device and treats it as an iTunes repository, making it possible for music files to stream from the WD ShareSpace to Windows or Mac computers running iTunes.
  • Page 64 WD SHARESPACE USER MANUAL 3. Double-click an audio file to play. The audio file is streamed in iTunes, and audio files from the WD ShareSpace are displayed under the Shared list. USING ITUNES WITH WD SHARESPACE - 59...

  • Page 65: External Usb Drive Sharing & Backup

    You can share data on your USB drive with other users connected to the WD ShareSpace. When a USB storage device with the FAT, FAT32, or NTFS file system is connected to the network storage device, the USB device will be displayed as a USB share.
  • Page 66 1. Prior to performing the backup operation, make sure to choose a source and destination in the WD ShareSpace’s Network Storage Manager utility. See “To set a source share name for WD ShareSpace to USB drive backup:” on page 121 for more information.
  • Page 67 ShareSpace, an error will display when the USB drive is full. The error will appear as a flashing red LED on the front of the ShareSpace, as well as a text message at the top of the WD ShareSpace’s Network Storage Manager web page.

  • Page 68: Using Wd Discovery (Windows Only)

    Off” on page 67. Mapping a Network Drive To access and store data on WD ShareSpace after setting up the device, you must first map a network drive to one or more of the default shares. Install the WD Discovery application on each Windows XP or Vista computer in your network to easily map a network drive, browse network shares, or create a desktop shortcut.
  • Page 69 WD SHARESPACE USER MANUAL For Vista, click Start > Programs > WD Discovery Software > WD Discovery or double-click the WD Discovery icon on your desktop. WD network drives are listed in the Network Drives Found list. 3. Click the device you want to map in the Network Drives Found list and click Map Network Drive in the Things to Do list.
  • Page 70 WD SHARESPACE USER MANUAL Automatic Drive Mapping 1. After completing step 4 of “Windows 2000/XP/Vista/Server 2003” on page 63, click Yes. All share folders available on the device will be mapped as network drives automatically. Available drive letters are assigned backwards from Z.

  • Page 71: Browse Network Shares

    WD SHARESPACE USER MANUAL Browse Network Shares To access data on a share using WD Discovery: Use WD Discovery to easily browse network shares without having to manually enter drive paths. 1. Ensure that the device is powered on and connected to the network.

  • Page 72: Desktop Shortcut Creation

    Click OK. Turning Identify LED On or Off Users with multiple WD ShareSpace devices can use the blue Identify LED feature to find out which WD ShareSpace in the network is currently being accessed by WD Discovery. WD Discovery allows you to turn on or turn off Identify LED on a networked WD ShareSpace.
  • Page 73 4. The Identify LED on the target device is turned on. The LED icon appears to the left of the device name in WD Discovery. To turn off the Identify LED on a remote networked WD ShareSpace device: 1. Ensure that the device is powered on and connected to the network.

  • Page 74: Network Storage Manager: Basics

    WD ShareSpace’s Network Storage Manager is a powerful and convenient user interface for managing and configuring your WD ShareSpace. Note: Accessing and setting up the WD ShareSpace’s Network Storage Manager is not required to begin using your WD ShareSpace right away.
  • Page 75 WD SHARESPACE USER MANUAL 7. The WD Discovery screen appears. Click WDShareSpace in the Network Drives Found list and click Configure. 8. The login page appears. Continue device setup by following the instructions for “Setting Up the Device” on page 71.
  • Page 76 Setting Up the Device Follow the steps below to continue setting up the device for all operating systems. Note: You will only have to perform the setup the first time you log in to WD ShareSpace’s Network Storage Manager. 1. Enter “admin” in both the Administrator Name and Password fields.

  • Page 77: Click Next

    My Network Places. To connect more than one storage device to the same network, you must specify a unique device name for each storage device. Caution: Renaming WD ShareSpace forces all the network computers to remap their shared network resources. Change the device name only when necessary.
  • Page 78 WD SHARESPACE USER MANUAL 6. Enter a new admin password in the New Admin Password field. The maximum length of the password is 16, including alphabetic, numeric, underscore, space, and most special characters except double-quote ("). The first and last characters cannot be a space.
  • Page 79 Note: If you are using Windows 2000, XP, or Vista, you may notice a warning notice bar display during the final initialization of your WD ShareSpace. The bar warns that the Internet Explorer has blocked an Active X controller message. This warning disappears on its own, or you can click the X button to the right of the bar.
  • Page 80 4. The login page appears. Type in the administrator name and password (the default password is “admin” unless it has already been changed by the administrator). In the Tool list, click WD ShareSpace’s Network Storage Manager. In the Language list, click the language for your region. Click Login.

  • Page 81: Wd Sharespace's Network Storage Manager Features

    WD SHARESPACE USER MANUAL WD ShareSpace’s Network Storage Manager Features The web-based management utility includes the following features: • LAN access—the device supports local area network access of the web-based user interface, enabling management from anywhere in the network. •...

  • Page 82: User Interface Overview

    WD SHARESPACE USER MANUAL User Interface Overview The web-based user interface is designed to logically access and manage the features of the device. Upon logging in, the web user interface defaults to Basic Mode. Basic Mode provides access to the most common device configuration options.

  • Page 83: Basic Mode

    WD SHARESPACE USER MANUAL Toolbar The toolbar located on the upper right of the WD ShareSpace’s Network Storage Manager user interface includes the following commands. Function Description Advanced Allows you to switch the user interface from basic to Advanced Mode.
  • Page 84 Device Name Use this option to enter or change a device name and/or a description of the device. The device name is the name by which your WD ShareSpace is identified on the LAN. 1. Click Device Name in Basic Mode home screen.
  • Page 85 WD SHARESPACE USER MANUAL 2. Deselect Enable to set the time manually. 3. To synchronize the date and time automatically, click Enable. 4. Click Submit. Network The device’s network mode is set to DHCP Client by default, which is appropriate for most environments.
  • Page 86 3. Click Submit. Users Creating users allows the administrator to control access to data on WD ShareSpace across the network by creating user accounts with specific permissions. The administrator can also edit and delete user accounts in the Users menu.
  • Page 87 1. Select the user account you want to delete, and then click the Delete icon 2. Click OK. For more user configuration options using the WD ShareSpace’s Network Storage Manager Advanced Mode, see “Users” on page 128. NETWORK STORAGE MANAGER: BASICS - 82...
  • Page 88 Folder Shares Shares are folders that can be used to organize and store files on your WD ShareSpace. Shares can be shared with everyone (public) or with selected users on your network (private). The device comes preconfigured with three shares: •...
  • Page 89 WD SHARESPACE USER MANUAL Folder Shares Screen Icons Icon Description Denotes a user private share. This is a publicly accessible share. This is a private share. Click this icon to delete a share. Click this icon to add a share.
  • Page 90 Restart MioNet - Stops MioNet if it is running and starts it again. • Reset MioNet - Resets all MioNet account information on the WD ShareSpace. If the ShareSpace is registered to a MioNet account, that registration is erased so that the unit is now unregistered.
  • Page 91 To register with MioNet, go to: www.mionet.com/WDShareSpace. Shutdown/Reboot The Shutdown/Reboot options allow you to perform a system reboot or shutdown. To perform WD ShareSpace shutdown: 1. Click Shutdown/Reboot in the Basic Mode home screen. 2. On the Shutdown/Reboot page, click Shutdown.

  • Page 92: Network Storage Manager: Advanced

    Advanced Mode provides access to additional options not available in the Basic Mode. When in Basic Mode, click Advanced Mode on the toolbar to view WD ShareSpace’s Network Storage Manager in Advanced Mode. The Advanced Mode page include six tabs, each having several icons providing more management options for maximum flexibility and security of the device.

  • Page 93: System Tab

    WD SHARESPACE USER MANUAL System Tab The System tab allows you to set the system date and time, set up alerts, change the admin password, perform software or firmware upgrades, create a backup copy of the system files, restore the system to factory defaults, generate and set up an SSL certificate, or perform system reboot or shutdown.
  • Page 94 HTTP. All traffic between the managing computer and the WD ShareSpace is encrypted. HTTPS provides a more secure means of configuring your device, but it may affect the responsiveness of the user interface.
  • Page 95 WD SHARESPACE USER MANUAL Alerts Setup Using the Alerts Setup icon on the System tab, you can configure e-mails or popup messages that provide alerts for system conditions such as over temperature; hard drive, volume, network, and USB status; and user and group events. These alerts help the system administrator(s) manage and detect events or errors.
  • Page 96 WD SHARESPACE USER MANUAL 2. In the SMTP Server field, enter the name or IP address of the SMTP server used for e-mail. (Check with your Internet Service Provider (ISP) for the SMTP server settings, which may include the SMTP port, and ask whether to enable TLS/SSL or SMTP authentication.)
  • Page 97 WD SHARESPACE USER MANUAL 4. Click Submit. Admin Password The Admin Password icon on the System tab allows you to change the administrator’s password. To change the administrator's password: 1. In the Old Password field, enter the old password. 2. In the New Password field, enter the new password. The maximum length of the password is 16, including alphabetic, numeric, underscore, space, and most special characters except double-quote (").
  • Page 98 WD SHARESPACE USER MANUAL Update (Firmware) The Update icon on the System tab provides information about the current firmware version and allows you to perform a firmware update either automatically or manually. Automated The Automated tab on the Update page provides information about the current firmware version and connects to the WD website for automatic downloading of the latest firmware.
  • Page 99 WD SHARESPACE USER MANUAL After your firmware has been updated, the device will reboot. The user interface redirects to the System Information page after the update has completed. Manual The Manual option allows you to install the firmware manually. 1. Before attempting a manual update, check support.wdc.com for firmware availability.
  • Page 100 WD SHARESPACE USER MANUAL Configuration The Configuration icon allows you to save or restore system configuration settings or revert to factory default settings. To back up the current system configuration settings: 1. On the Restore Configuration page, click Save Current Configuration.
  • Page 101 Important: Save the current configuration prior to restoring the factory default settings. Performing a factory default reset will erase all settings in the WD ShareSpace. System configuration will reset the device to default factory settings. All information and data will be lost. The LAN settings (including port settings) are not changed.
  • Page 102 WD SHARESPACE USER MANUAL Advanced The Advanced icon on the System tab allows you to configure the device’s identification LED and configure the system for a secure connection by generating a key and an SSL certificate. You can also set the extend Span mode and enable HDD standby mode.
  • Page 103 WD SHARESPACE USER MANUAL To generate an SSL certificate and key pair automatically: 1. Click HERE In the Auto Generate field of the SSL certificate/key. The SSL Certificate/Key Generation dialog appears. 2. Enter the identification information you want to include in the certificate/key pair.
  • Page 104 A UPS (uninterruptable power supply) device can be connected to one of the USB ports to shut down the ShareSpace in the event of a power failure. You must connect the UPS device to the WD ShareSpace before setting up the UPS service.
  • Page 105 Shutdown/Reboot The Shutdown/Reboot menu allows you to perform system reboot or shutdown. To perform WD ShareSpace shutdown: 1. Click Shutdown/Reboot in the System tab home screen. 2. On the Shutdown/Reboot page, click Shutdown.

  • Page 106: Network Tab

    WD SHARESPACE USER MANUAL To perform WD ShareSpace reboot: 1. Click Shutdown/Reboot in the System tab home screen. 2. On the Shutdown/Reboot page, click Reboot. 3. Click OK. Network Tab The Network tab provides access to the following configuration options: •...
  • Page 107 WD SHARESPACE USER MANUAL To configure the network settings: 1. In the Network Mode drop-down menu, select a network mode. Selecting DHCP Client as a network mode will cause this storage device to obtain an IP address automatically from the local DHCP server. Selecting Static IP as a network mode requires you to assign IP information such as IP address, Default Gateway, and DNS Servers.
  • Page 108 WD SHARESPACE USER MANUAL Services The Services icon on the Network tab allows you to set protocols for sharing files and folders on the device. NETWORK STORAGE MANAGER: ADVANCED - 103...
  • Page 109 WD SHARESPACE USER MANUAL • Universal Plug and Play (UPnP) is a set of computer network protocols that simplifies the implementation of networks in the home by allowing devices to connect seamlessly. • File Transfer Protocol (FTP) is a network protocol used to transfer data from one computer to another through a network.
  • Page 110 USER MANUAL To access data via FTP: You can access data in a shared folder on WD ShareSpace with a widely used FTP client software program. An FTP client software program must be installed on the computer you are using to access the device, and FTP service must be enabled on the WD ShareSpace (see “To enable other network services:”...
  • Page 111 WD SHARESPACE USER MANUAL To set up a workgroup name: 1. Click Workgroup as the Mode option. 2. Enter a name for your workgroup in the Workgroup Name field. 3. Click Submit. To join a domain (Windows 2003 Server only): 1.
  • Page 112 WD ShareSpace. (See “Folder Share Permissions” on page 131.) Note: You can enable ADS to automatically update the WD ShareSpace. Contact WD Tech Support for more information on this procedure. Remote Access WD ShareSpace comes with MioNet enabled by default.
  • Page 113 WD SHARESPACE USER MANUAL MioNet service status messages: • MioNet service connection status • Started - MioNet service is started • Stopped - MioNet service is stopped and will start on system restart. • Disabled - MioNet service is disabled and will not start on system restart.

  • Page 114: Storage Tab

    WD SHARESPACE USER MANUAL Storage Tab The Storage tab provides all necessary options required for individual storage disk configuration and maintenance. This tab also includes an option to change the system’s RAID configuration, set a share name, and format and safely remove the USB drives connected to the system.
  • Page 115 WD SHARESPACE USER MANUAL Disk Manager The Disk Manager icon on the Storage tab displays the installed hard drives in the device. This page also displays detailed information about each drive, such as disk size, disk description, and status. Drive status messages include the following: •...
  • Page 116 WD SHARESPACE USER MANUAL Volumes and RAID Management The Volumes page includes two tabs—Manage Volume and Manage RAID. Manage Volume The Manage Volume tab lists all the volumes available on the device and provides detailed information about each volume such as description, RAID type, usage, size, and volume status.
  • Page 117 WD SHARESPACE USER MANUAL Volume status messages include the following: • Good—Indicates the volume is accessible and hard drive is functioning normally. • Failed—Indicates a volume cannot be started automatically, the disk may be damaged or the file system may be corrupt.
  • Page 118 WD SHARESPACE USER MANUAL Manage Volume Options The table below shows available volumes for systems containing one to four drives. manual manual manual manual extend extend extend extend Manage Volume span span span span available options available available + 2 Drives...
  • Page 119 (100%) of all RAID types. This option is only available with two drives installed. • Two Mirror - Two Mirror mode is available when four drives are installed in the WD ShareSpace. In this mode, two independent RAID 1 volumes are created. NETWORK STORAGE MANAGER: ADVANCED - 114...
  • Page 120 WD SHARESPACE USER MANUAL • Span (Spanned) - Combines drives into a linear fashion to create one large logical volume. Unlike RAID 0, which “stripes” all data bitwise to all drives, the volume is linear across both drives. A spanned drive is literally like a single bigger drive, in that files written to the volume earlier go to the “beginning”...
  • Page 121 Folder Shares Shares are folders that can be used to organize and store files on your WD ShareSpace. They can be shared with everyone (public) or with selected users on your network (private). The device comes preconfigured with three shares: •...
  • Page 122 2. Enter a share name in the Share field. The share name can contain up to 32 characters, including alphabetic, numeric, or underscore. 3. Enter a brief description in the Description field. 4. Click a file sharing protocol next to Services. The WD ShareSpace supports the following file sharing services (protocols): •...
  • Page 123 WD SHARESPACE USER MANUAL 5. Select a logical volume you want to share from the Volume list. 6. Click Setup access control after creating this share to set access control for the new share. For more information, see “To edit the access rights of users or groups:”...
  • Page 124 To format a USB drive: 1. Connect a USB drive to the device. Note: The WD ShareSpace supports USB flash disk and external USB drives; USB optical drives (CD/DVD combo or DVD dual/multi drive) are not supported. 2. On the USB Management page, click the USB Disk tab.
  • Page 125 3. Click OK. USB to WD ShareSpace Backup Use the USB to ShareSpace Backup tab to set a destination share for a different USB drive backup. To set a destination share name for the USB drive to WD ShareSpace backup: 1.
  • Page 126 WD SHARESPACE USER MANUAL WD ShareSpace to USB Backup Use the WD ShareSpace to USB Backup tab to set a source share for this backup method. To set a source share name for WD ShareSpace to USB drive backup: 1. On the USB Shares page, select the WD ShareSpace to USB Backup tab.
  • Page 127 WD SHARESPACE USER MANUAL Manage Quota The Manage Quota tab in the Quota Management menu provides the quota information for each volume and allows administrators to modify the quota settings. Note: Use the Manage Quota tab to enable quota globally, and use the DataVolume User Quota tab to enable quota per person.
  • Page 128 WD SHARESPACE USER MANUAL DataVolume User Quota (or ExtendVolume User Quota) The DataVolume User Quota (ExtendVolume User Quota) tab provides user quota information details and allows administrators to modify the user quota setting if two or more volumes are available.
  • Page 129 Password. This menu provides configuration options for selecting the Downloads target share and changing the Downloader login password. This login provides non- administrator users with a method to download files directly to the WD ShareSpace. Set up Destination Share Use the Setup Destination Share tab to choose the target share for the Downloader utility.

  • Page 130: Media Tab

    The server is pre-set, so you can just transfer your multimedia content to the respective shared folders on your WD ShareSpace (described on the next page), and you are ready to stream and view content on your home entertainment center, game consoles (for example, Xbox 360, Playstation 3, or DLNA 1.5 Digital Media Adapters).
  • Page 131 When the iTunes Service is enabled in the WD ShareSpace’s Network Storage Manager, you or anyone connected to the WD ShareSpace can play music files stored on the system using iTunes. This service creates a virtual music library on the device and treats it as an iTunes repository, making it possible for music files to stream from the WD ShareSpace to Windows or Mac computers running iTunes.
  • Page 132 3. Double-click an audio file. The audio file is streamed in iTunes and audio files from the WD ShareSpace are displayed under the Shared list. Note: Both the Media Server and the iTunes server only work on the LAN.

  • Page 133: Users Tab

    WD SHARESPACE USER MANUAL Users Tab The Users tab provides access to the following configuration options: • Users • Groups • Folder Share Permissions • USB Share Permissions Users The Users icon on the Users tab allows administrators to create, edit, and delete user accounts from Access Control list management.
  • Page 134 WD SHARESPACE USER MANUAL To create a new user account: With this feature, you can create user accounts on the WD ShareSpace and further customize these accounts with privilege levels. 1. Click the Add icon Note: The password can contain up to 16 characters, including alphabetic, numeric, underscore, space, and most special characters except double-quote (").
  • Page 135 WD SHARESPACE USER MANUAL To modify a user account: 1. Select the user account to modify, and then click the Modify icon 2. Make the desired changes, and then click Submit. To delete an existing user account: 1. Click the Delete icon next to the user account you want to delete.
  • Page 136 Deny Access • Not Assigned When there is a conflict in the access rights of the user and group, the WD ShareSpace uses the following rules to handle the conflict: • Deny Access will have the highest priority. • Full Access + Read Only = Full Access.
  • Page 137 WD SHARESPACE USER MANUAL If the access control is assigned to users or groups, the full access, read only, and no access icons appear on the Share Access page. You can move your mouse over the icon to view the user or group list.
  • Page 138 WD SHARESPACE USER MANUAL 8. Click Submit. Note: Public shares can be accessed using the administrator name and password as well as a guest name and password. The guest name and password are both “guest.” NETWORK STORAGE MANAGER: ADVANCED - 133...
  • Page 139 WD SHARESPACE USER MANUAL USB Share Permissions The USB Shares icon on the Users tab allows you to set access control for the two USB ports on the back of the device. The types of access control that you can assign to a user or group include: •...
  • Page 140 WD SHARESPACE USER MANUAL 6. In the Not Assigned Groups list, select the local groups to which you want to grant full access, read only permission, or no access to the share. 7. Click the >> button. 8. Click Submit.

  • Page 141: Status Tab

    WD SHARESPACE USER MANUAL Status Tab The Status tab provides access to the following configuration options. • System Status • System Logs System Status The System Status icon on the Status tab displays general information about the system: device name, version, current date/time, system uptime, IP address, volume usage, and volume RAID type if RAID is functioning properly.
  • Page 142 WD SHARESPACE USER MANUAL System Logs The System Logs icon on the Status tab provides access to four tabs that display the events recorded by the system. You can view information such as file and services requested on the device, and requests between the device and client computers.
  • Page 143 WD SHARESPACE USER MANUAL The following types of events are logged: • Critical—An event such as fan failed, system temperature has exceeded the threshold level, Disk SMART failed, volume space is full or close to 100%, extend volume failed, or resync volume failed. When a critical event occurs the power/ system status LED lights up and the system record events in the System Log.
  • Page 144 WD SHARESPACE USER MANUAL The FTP (File Transfer Protocol) tab displays logs of the requests and records transferred between the device and client computers for connections that use this protocol. Settings The Settings tab assigns the order and number of log entries that appear on the Logs page.
  • Page 145 WD SHARESPACE USER MANUAL To configure the log settings: 1. On the Settings tab, click Show log entries in reverse order to display the most recent entries at the top. 2. Enter the number of entries you want to appear on the System, CIFS, and FTP logs.

  • Page 146: Scheduled Downloads

    With a user-friendly interface, the Downloader supports multiple simultaneous downloads with various functions to manage downloads. Use Downloader to download files to a default share folder in the WD ShareSpace and share the files among many users. To use Downloader, you must set a default share folder to Download in the WD ShareSpace’s Network Storage Manager utility.

  • Page 147: Downloader Features

    WD SHARESPACE USER MANUAL Downloader Features Downloader includes the following features: • Download faster with instantaneous “start” • Simultaneous download of multiple files from the Internet • Files are automatically stored to a user-defined destination folder in WD ShareSpace. •...

  • Page 148: Settings Tab

    WD SHARESPACE USER MANUAL Command icons The Downloader Tasks tab includes the following commands: Icon Command Description Creates a download task. Start Starts a specific download task. Stop Ends the download task. Delete Deletes download task from the table. Help Displays the online guide.
  • Page 149 WD SHARESPACE USER MANUAL Using Downloader To create a download task: 1. On the Tasks page, click Add 2. Enter the full web address from which you want to download the file in the URL field. 3. If a user name and password is required to download the file, click User name and password are required, and then enter the user name and password.
  • Page 150 WD SHARESPACE USER MANUAL To delete a download task: 1. Select a task in the Tasks table. 2. Click Delete to delete the download task 3. Click OK, and then click OK again. 4. Click Submit. To change the order of the download queue: 1.
  • Page 151 WD SHARESPACE USER MANUAL 6. Click Submit. SCHEDULED DOWNLOADS - 146...

  • Page 152: Replacing A Drive

    WD SHARESPACE USER MANUAL Replacing a Drive WD ShareSpace is a limited user-serviceable product which allows replacement of any or all internal hard drives in the enclosure. Important: The WD ShareSpace enclosure is designed to support only WD hard drive assemblies. Visit support.wdc.com...
  • Page 153 WD SHARESPACE USER MANUAL 3. Place the enclosure on a flat, stable surface. 4. Observe ESD precautions when handling a system component. 5. Remove the system cover. (a) Loosen the two captive screws on the rear of the system cover.
  • Page 154 WD SHARESPACE USER MANUAL 7. Remove the drive carrier. (a) Flex the back pin of the side rail from the hard drive and gently pull the side-rail away from the hard drive. (b) Remove the drive from the drive carrier.
  • Page 155 WD SHARESPACE USER MANUAL 11. Replace the system cover. (a) Carefully place the system cover on the unit so that the tabs on the cover align with the slots on the unit. (b) Slide the cover toward the front of the unit until it is fully closed.

  • Page 156: Troubleshooting

    WD SHARESPACE USER MANUAL Troubleshooting For any issue, first ensure that you are using the latest firmware for WD ShareSpace. The latest firmware includes the latest network and SATA disk drivers. See “Update (Firmware)” on page 93 for instructions. First Steps Checklist •...
  • Page 157 CAUTION! Before disconnecting any peripheral cables from the system, turn off the WD ShareSpace and any external peripheral devices. Failure to do so can cause permanent damage to the WD ShareSpace and/or the peripheral device. 1. Turn off the WD ShareSpace and all external peripheral devices.
  • Page 158 Yes, but only data stored on the first partition of a USB drive connected to the front port is backed up to the WD ShareSpace. WD ShareSpace’s Network Storage Manager does not appear when I click Configure in WD Discovery.
  • Page 159 1. Click Start > Run. 2. Type \\WDShareSpace, and then click OK (if the device name was changed, type \\yournewdevicename). 3. The WD ShareSpace directory appears (Public, Configuration, and Download folders). Double-click the Configuration folder. 4. Double-click index.html. The configuration login screen appears.
  • Page 160 WD SHARESPACE USER MANUAL My router has failed. How do you map the drive letter without WD Discovery Tool? Do the following: 1. Double-click My Computer. 2. Click My Network Places. 3. On the Tools menu, point to Map Network Drive.

  • Page 161: System Events

    WD SHARESPACE USER MANUAL System Events The following table describes the event types that are recorded in the system log. Event type and Event Event Critical Warning Event ID state value System events Startup [none] Abnormal Shutdown [none] Shutdown [none]...
  • Page 162 WD SHARESPACE USER MANUAL Event type and Event Event Critical Warning Event ID state value Volume [1,2] Volume has more than 10% free capacity Volume [1,2] Volume has more than 5% free capacity Volume [1,2] Volume has reached 80% capacity...
  • Page 163 WD SHARESPACE USER MANUAL Event type and Event Event Critical Warning Event ID state value [Group ID] Group modified Other events Volume [1,2] Volume extend failed Volume [1,2] Volume resync failed * A fan failed event is issued when the device temperature is greater or equal to 40°C (104°F).

  • Page 164: Glossary

    WD SHARESPACE USER MANUAL Glossary CIFS — Common Internet File System. The recommended file sharing protocol for Windows platform allows users to access shares through My Network Places. Mac OS X or later also supports the CIFS protocol. See also Protocol.
  • Page 165 Hub — In a network, a device joining communication lines at a central location, providing a common connection to all devices on the network. Identity LED — Indicates which WD ShareSpace in the network is currently being accessed via WD Discovery.
  • Page 166 WD SHARESPACE USER MANUAL Mirroring — The process of generating an exact copy of saved data from one drive to another drive within a RAID 1 system. Each drive can be accessed and read separately. A mirrored drive can be removed from a system while the other drive(s) are still active.
  • Page 167 ROM but cannot store data in ROM. Share — A folder that can be used to organize and store files on your WD ShareSpace. Shares can be shared with everyone (public) or with selected users on your network (private).
  • Page 168 This feature backs up your data to the WD ShareSpace so you can restore your data in the event that a computer’s hard drive crashes.

  • Page 169: Appendix

    WD SHARESPACE USER MANUAL Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 170: Environmental Compliance (China)

    WD SHARESPACE USER MANUAL Environmental Compliance (China) Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at support.wdc.com for information on how to obtain service or a Return Material...

  • Page 171: Gnu General Public License ("Gpl")

    WD SHARESPACE USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will be free from defects in material and workmanship for a period of three (3) years, unless otherwise required by law, and will conform to WD’s specification therefor. This limited warranty period shall commence on the purchase date appearing on your purchase receipt.
  • Page 172 Western Digital, WD, the WD logo, My Book, WD Caviar and MioNet are registered trademarks in the U.S. and other countries; and World Edition, Green, and WD Discovery are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.

  • Page 173: Index

    Index create 144 Downloader 141 active directory service 105 access 141 admin login password command icons 143 change 92 features 142 ADS 105 UI overview 142 audio using 144 streaming in iTunes 58, 127 Downloader destination share auto backup 60 setup 124 Downloader password change 124...
  • Page 174 78 Macintosh UI overview 77 installing WD Anywhere Backup 20 users tab 128 Macintosh Leopard using 69 accessing WD ShareSpace 20 network storage system Macintosh Tiger using 147 accessing WD ShareSpace 24 manage RAID 114 configure 115 obtaining service 165...
  • Page 175 122 manage quota user usb shares 119 usb disk RAID usb to network storage system backup levels 114 WD ShareSpace to USB backup volumes 111 management 111 manage RAID options 116 manage volume Rally for Windows Vista 11 system 88...
  • Page 176 WD Anywhere Backup configuring 24 WD Discovery browse network shares 66 desktop shortcut creation 67 identify LED 67 WD ShareSpace 66 configuring 69 using shares 60 Windows 75 configuring MioNet 41 installing WD Anywhere Backup 18 Windows Media Player 53 workgroup INDEX –...

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