Warranty And Customer Service; Warranty Provisions; Contact - Assa Abloy KESO Genie Operating Instructions Manual

10 Warranty and customer service

10.1 Warranty provisions

The general terms and conditions at http://www.assaabloy.ch/de/site/KESO/Unternehmen1/AGB/ apply.

10.2 Contact

Software and firmware updates
Current software updates and firmware updates can be found at http://www.assaabloy.ch/de/site/KESO/
Downloads/Software/.
Questions about products
Technical questions regarding KESO products can be answered by your specialist partner or the KESO
helpdesk on +41 44 787 34 33.
You can reach the KESO helpdesk Monday to Friday between 7.30 a.m. and 12.00 p.m. and between
1.00 p.m. and 5.00 p.m.
If an error occurs that cannot be resolved by the KESO helpdesk, complete the support form in full and fax
it to +41 44 787 36 63.
Seminars and training
Our training programme for various target groups can be found at http://www.assaabloy.ch/de/site/KESO/
Produkte/Schulung/.
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