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Cause and Countermeasure
Countermeasure (4)
Remove the jammed media.
Refer to the video for loading the media, for
the media path, and for the operation of each
part inside the product.
Cause (5)
The media sensor is not operating correctly.
◦
The media sensor is dirty, or there is a
label attached to it.
◦
The media sensor has poor sensitivity.
Countermeasure (5)
Clean the media sensor.
Contact your SATO technical support if the error cannot be resolved.
Contact Information for When You Are in Trouble
Reference
Cleaning the Inside of the Product
464
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