Troubleshooting; Camera Control Problems; Video Issues - Eddyfi Technologies Magg 310 Manual

Troubleshooting

Camera Control Problems

1. Not all the auxiliary lights are on.
•
The ICON™ software allows the lights to be controlled independently. Ensure all lights are enabled.
Refer to the ICON interface manual.
•
Inspect for blown LEDs.
2. Camera tilt does not function in one or both directions.
•
Check that the camera is not jammed.
•
If you can hear a motor running but see no movement, there is a mechanical or clutch problem
inside the camera. Contact us.
3. Camera is moving very slowly.
•
Check the tilt speed in the camera control window. Refer to the ICON user interface manual.

Video Issues

1. No video (black or blue background).
•
Interface box is not turned on.
•
Video cables are not hooked up between interface box and computer.
•
Camera connector on vehicle is loose (turn power off first before plugging in camera).
•
Check monitor input settings.
•
Vehicle power is not on.
•
Check for problems with other video components between the computer and monitor.
•
Try a different monitor.
2. Picture is very dark or very bright.
•
Check the light levels of both the camera and main lights.
3. Intermittent picture.
•
Check and replace the video cables. Faulty video cables are common.
•
Check the monitor is working properly.
•
Check that the camera harness whip is fully plugged in.
•
Check for intermittent breaks in the camera harness cable.
•
Check the tether connectors at both controller and vehicle.
•
Check for tether or slip ring damage by testing tether continuity.
4. Picture is blurry, will not focus, or has poor color.
•
This may be a dirty camera view port, or a narrow object lying in front of the view port.
•
Object may be too close to the camera.
Document: umed018307
Source Location: C:\epdm\isleng\products\ed-magghd\manuals\umed018307.docm
Revision: A01 Created by: ST
Magg™ 310
Date: 24 Feb 2021 IPN: 3097222-A01
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