Warranty And Service; Serial Number - YOKOGAWA FU20-FTS Instruction Manual

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1.3 Warranty and Service

Yokogawa products and parts are
guaranteed free from defects in
workmanship and material under normal
use and service for a period of (typically)
12 months from the date of shipment from
the manufacturer. Individual sales
organizations can deviate from the typical
warranty period, and the conditions of
sale relating to the original purchase order
should be consulted. Damage caused by
wear and tear, inadequate maintenance,
corrosion, or by the effects of chemical
processes are excluded from this warranty
coverage. In the event of warranty claim,
the defective goods should be sent
(freight paid) to the Service Department of
the relevant sales Organization for repair
or replacement (at Yokogawa's
discretion).
The following information must be
included in the letter accompanying the
returned goods:
• Model Code and Serial Number.
• Original Purchase Order and Date.
• Length of time in service and description
of the process.
• Description of the fault and
circumstances of the failure.
• Process/environmental conditions that
may be related to the failure of the
sensor
• Statement as to whether warranty or
non-warranty service is requested.
• Complete shipping and billing
instructions for return of material, plus
the name and phone number of a
contact person that can be reached for
further information.
• Clean Statement
Returned goods that have been in
contact with process fluids must be
decontaminated and disinfected prior to
shipment. Goods should carry a
certificate to this effect, for the health
and safety of our employees. Material
Safety Data sheets must be included for
all components of the process to which
the sensor(options) have been exposed.
IM 12B06J03-05EN-P

1.4 Serial number

The Serial number is defined by nine (9)
alphanumeric characters:
X X
1 2
X X
3 4
X X X X X
5 6 7 8 9
Example:
Table 1: Production Year code
Year
Year code
2014 P
2015 R
2016 S
2017 T
2018 U
2019 V
2020 W
2021 X
2022 Y
2023 Z
2024 1
2025 2
Table 2: Production Month code
Month
January
February
March
April
May
June
July
August
September
October
November
December
Production location
Year/Month code
Tracking number
N3P600028
Year
Year code
2026 3
2027 4
2028 5
2029 6
2030 7
2031 8
2032 9
2033 A
2034 B
2035 C
2036 D
2037 E
Month code
1
2
3
4
5
6
7
8
9
A
B
C