Initial Inspection; Claims And Repackaging; Return Shipments To Keysight Technologies - Keysight N777-C Series User Manual

2 Getting Started

Initial Inspection

Initial Inspection

WARNING

Claims and Repackaging

Return Shipments to Keysight Technologies

24
Inspect the shipping container for damage. If there is damage to the
container or cushioning, keep them until you have checked the contents of
the shipment for completeness and verified the instrument both
mechanically and electrically.
The Performance Tests give procedures for checking the operation of the
instrument. If the contents are incomplete, mechanical damage or defect
is apparent, or if an instrument does not pass the operator's checks, notify
the nearest Keysight Technologies Sales/Service Office.
You MUST return malfunctioning instruments to a Keysight Technologies
Sales/Service Center for repair and calibration.
If physical damage is evident or if the instrument does not meet
specification when received, notify the carrier and the nearest Keysight
Technologies Sales/Service Office. The Keysight Technologies Sales/
Service Office will arrange for repair or replacement of the unit without
waiting for settlement of the claim against the carrier.
If the instrument is to be shipped to an Keysight Technologies Sales/
Service Office, attach a tag showing owner, return address, model number
and full serial number and the type of service required.
The original shipping carton and packing material may be reusable, but
the Keysight Technologies Sales/Service Office will provide information
and recommendations on materials to be used if the original packing is no
longer available or reusable. General instructions for repackaging are as
follows:
• Wrap instrument in heavy paper or plastic.
• Use strong shipping container. A double wall carton made of
350-pound test material is adequate.
Keysight N777-C Series Tunable Laser Family User's Guide