Troubleshooting Adaptec Storage Manager; Identifying A Failed Or Failing Component - Adaptec RAID 3085 User Manual

Troubleshooting Adaptec Storage Manager

If you experience problems installing or using Adaptec Storage Manager, follow these
suggestions:
Ensure that you are logged in to Adaptec Storage Manager at the permission level you need
●
to perform the tasks you want. (See
Ensure that all managed systems are powered on and that you are logged in to any remote
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systems you want to manage. (See
Check all cable connections.
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Try uninstalling and reinstalling Adaptec Storage Manager.
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Identifying a Failed or Failing Component

When your are notified of a Warning- or Error-level event, use Adaptec Storage Manager's
rapid fault isolation feature to quickly identify the source of the problem.
For instance, in this example, a disk drive has failed. To find the failed disk drive, follow the
yellow Error icons:
Chapter 13: Solving Problems
page 32 for more information.)
page 32 for more information.)
Error is on a remote system...
...on Controller 2...
...bad stripes.
135
●
...on Device 1.
Right-click Device 1, then select
Properties to continue tracing
the fault to its source...