Troubleshooting Adaptec Storage Manager
If you experience problems installing or using Adaptec Storage Manager, follow these
suggestions:
Ensure that you are logged in to Adaptec Storage Manager at the permission level you need
●
to perform the tasks you want. (See
Ensure that all managed systems are powered on and that you are logged in to any remote
●
systems you want to manage. (See
Check all cable connections.
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Try uninstalling and reinstalling Adaptec Storage Manager.
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Identifying a Failed or Failing Component
When your are notified of a Warning- or Error-level event, use Adaptec Storage Manager's
rapid fault isolation feature to quickly identify the source of the problem.
For instance, in this example, a disk drive has failed. To find the failed disk drive, follow the
yellow Error icons:
...and both the failed disk drive (marked with red X)
Recovering from a Disk Drive Failure
When a disk drive fails for any reason, it is represented in Adaptec Storage
Manager with a red X, as shown at right.
This section explains how to recover when a disk drive fails:
If the logical drive was protected by a hot spare (see
●
If the logical drive was not protected by a hot spare (see
●
If there is a disk drive failure in more than one logical drive simultaneously (see
●
If it is a RAID 0 logical drive (see
●
If multiple disk drives fail within the same logical drive (see
●
page 28
page 28
Error is on the local system...
...on Controller 1...
and hot spare (with yellow +) are affected.
page
118).
Chapter 12: Solving Problems
for more information.)
for more information.)
page
117).
page
117).
page
118).
116
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page
118).