Adaptec Customer Support If you have questions about installing or using your Adaptec product, check this document first—you will find answers to most of your questions. If you need further assistance, use the support options listed below. To expedite your service, have your computer in front of you.
BASED UPON THE SOFTWARE OR ANY PART THEREOF. 3. Ownership of Software. As Licensee, you own the media upon which the software is recorded or fixed, but Adaptec and its licensors retain title and ownership of the Software recorded on the original media and all subsequent copies of the Software, regardless of the form or media in which or on which the original and other copies may exist.
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12. General. You acknowledge that you have read this Agreement, understand it, and that by using the Software you agree to be bound by its terms and conditions. You further agree that it is the complete and exclusive statement of the agreement between Adaptec and you, and supersedes any proposal or prior agreement, oral or written, and any other communication between Adaptec and you relating to the subject matter of this Agreement.
Getting Started Checklist ... 17 About Adaptec Storage Manager ... 17 About the Adaptec Storage Manager Agent ... 17 Growing Your Storage Space with Adaptec Storage Manager... 18 A Simple Storage Space ... 18 An Advanced Storage Space... 18 Continuing to Grow Your Storage Space... 19 Adding Enhanced Features ...
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Starting Adaptec Storage Manager on Linux... 29 Starting Adaptec Storage Manager on NetWare ... 29 Starting Adaptec Storage Manager on UnixWare or OpenServer... 29 Starting Adaptec Storage Manager on Solaris... 29 Starting the Adaptec Storage Manager Agent Only ... 30 Starting the Agent on Windows ...
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Sorting Systems in the Enterprise View ... 62 Setting the Standard Unit of Measure... 62 Changing the Main Window Appearance ... 63 Customizing the Adaptec Storage Manager Agent ... 63 Broadcasting Event Alerts from a System ... 63 Changing a System’s Event Log Setting ... 63 Changing a System’s Audible Alarm Settings ...
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Extending a Partition on a Logical Drive... 79 Changing the RAID Level of a Logical Drive... 80 Deleting a Logical Drive... 81 Working with Hot Spares ... 82 Hot Spare Limitations... 82 Dedicated Spare or Global Spare? ... 82 Designating a Global Hot Spare ... 83 Assigning a Dedicated Hot Spare or Pool Hot Spare ...
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Managing Tasks Scheduling a Task... 111 Opening the Task Manager ... 112 Monitoring Tasks... 113 Monitoring Upcoming Tasks in the Task List ... 113 Checking Past Tasks and Events in the Event Log... 113 Modifying a Task... 114 What if a task misses its start time? ... 114 Deleting a Task ...
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Create or add a new logical drive? ... 148 Open the Configuration wizard? ... 148 Turn off the alarm?... 148 Add a new user to Adaptec Storage Manager?... 148 Add a remote system?... 148 Prevent a user from changing my storage space? ... 148 Check disk drive or logical drive status? ...
Adaptec Storage Manager and the Agent? ... 150 Internal RAID and External RAID branches of the Enterprise View?. 150 Event notifications, email notifications, and event alerts?... 150 What options are on the Actions menu? ... 151 Local and remote systems ... 151 Controllers?...
You can use Adaptec Storage Manager to manage both internal and external RAID storage. This User’s Guide describes how to install and use Adaptec Storage Manager to build and manage internal RAID storage—a RAID controller and disk drives which reside inside, or are...
Redundant Array of Independent Disks (RAID) technology. If you are using Adaptec Storage Manager as part of a complex storage system, such as a SAN, you should be familiar with network administration terminology and tasks, have knowledge of Local Area Network (LAN), Direct-Attached Storage (DAS), and SAN technology, and be familiar with the input/output (I/O) technology—such as Fibre Channel (FC), iSCSI, or Serial...
Growing Your Storage Space with Adaptec Storage Manager... 18 Adding Enhanced Features ... 20 System Requirements ... 21 This chapter describes Adaptec Storage Manager and the Adaptec Storage Manager Agent, explains the concept of a “storage space” and provides a checklist of getting-started tasks. Getting...
Linux or Unix users only—If your storage space includes systems without X-Windows installed or running, you can run the Agent, even though you can’t run the full Adaptec Storage Manager application. You can manage and monitor systems running the Agent only by logging into them as remote...
Getting Started Step 1: Introduction to Adaptec Storage Manager Growing Your Storage Space with Adaptec Storage Manager As your requirements change, Adaptec Storage Manager grows with your storage space as you add more controllers, more disk drives, more logical drives, and more data protection.
Getting Started Step 1: Introduction to Adaptec Storage Manager Continuing to Grow Your Storage Space As your needs change, Adaptec Storage Manager will help you grow your storage space to include multiple controllers, storage enclosures, and disk drives in multiple locations.
Adaptec controller with extra features, then manage these enhanced features with Adaptec Storage Manager. Currently, Adaptec offers the snapshot function as an upgrade feature which can be activated with a feature key (sold separately). A snapshot is a frozen image of a logical drive at a particular point in time.
Getting Started Step 1: Introduction to Adaptec Storage Manager System Requirements To install Adaptec Storage Manager and create an internal RAID storage space, each system in your storage space must meet these requirements: PC-compatible computer with Intel Pentium 1.2 GHz processor, or equivalent ●...
Logging Out of Adaptec Storage Manager ... 34 Running Adaptec Storage Manager from the CD... 34 Adaptec Storage Manager must be installed on every system that will be part of your storage space. To use Adaptec Storage Manager to configure a RAID controller before you install your...
You need administrator or root privileges to install Adaptec Storage Manager. For details on verifying privileges, refer to your operating system documentation. If a previous version of Adaptec Storage Manager is installed on your system, you must remove it before beginning this installation. To uninstall Adaptec Storage Manager, use the Add/ Remove Programs option in your Windows Control Panel.
You might want to do this for a batch file installation so that the setup will not return until the installation is finished. After a minute or two, the silent installation should be complete and the Adaptec Storage Manager icon should be accessible.
If a previous version of Adaptec Storage Manager is installed on your system, you must remove it before beginning this installation. Any customization files you created with the previous version are saved and used in the upgrade. To remove Adaptec Storage Manager, type the rpm -- command.
If a previous version of Adaptec Storage Manager is installed on your system, you must remove it before beginning this installation. Any customization files you created with the previous version are saved and used in the upgrade. To remove Adaptec Storage Manager, type the pkgrm command.
If a previous version of Adaptec Storage Manager is installed on your system, you must remove it before beginning this installation. Any customization files you created with the previous version are saved and used in the upgrade. To remove Adaptec Storage Manager, type the pkgrm command.
Normally, you only need to run Adaptec Storage Manager in a browser window if you’re working on a system that isn’t part of your storage space (does not have a controller installed). If the system you’re working on is part of your storage space, run Adaptec Storage Manager as a standalone application.
Getting Started Step 2: Installing and Starting Adaptec Storage Manager Starting Adaptec Storage Manager on Linux Type the following command to change to the Adaptec Storage Manager installation directory: cd /usr/StorMan Type the following command and press Enter: sh StorMan.sh When the Log In dialog box appears (see you use to log on to your system, then click Connect.
Open the Windows Control Panel. Double-click Administrative Tools, then double-click Services. In the list of services, check that the Adaptec Storage Manager Agent is installed and running. If it’s not, you can choose to restart it. Manage and monitor the system by logging into it as a remote system (see The Adaptec Storage Manager Agent’s default settings are suitable for most storage spaces.
Press Enter. Manage and monitor the system by logging into it as a remote system (see The Adaptec Storage Manager Agent’s default settings are suitable for most storage spaces. To customize the settings for your specific requirements, see Starting the Agent on UnixWare or OpenServer...
Getting Started Step 2: Installing and Starting Adaptec Storage Manager Understanding Permission Levels When you log in to Adaptec Storage Manager, your permission level is identical to your operating system permission level. For example, if you have Administrator permissions on your operating system, you also have Administrator permissions in Adaptec Storage Manager.
To set up NDS group membership: Create and populate an NDS group for storage administration. Note: The group must reside within the same NDS tree as the server running the Adaptec Storage Manager Agent. Install Adaptec Storage Manager (see Add this entry to the SYS:\RaidMan\RaidAgnt.pps file: agent.group.NetWareStorageAdmin:<fully distinguished group name>...
Bootable-CD Mode Limitations Running Adaptec Storage Manager from the CD is not an alternative to running it as an installed software application. Most of the features and functions described in this User’s Guide are not available when you are running Adaptec Storage Manager from the CD. Bootable-CD mode is only for configuring your controller before you install an operating system.
Getting Started Step 2: Installing and Starting Adaptec Storage Manager Getting Started in Bootable-CD Mode This is a checklist of tasks to complete when you’re building your storage space with Adaptec Storage Manager in bootable-CD mode. Install your Adaptec RAID controller.
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Getting Started Step 2: Installing and Starting Adaptec Storage Manager Click Create. The Configuration wizard opens. Continue with Building Your Storage Space on page ●...
Checking System Status ... 43 Working in Adaptec Storage Manager ... 44 Getting Help ... 44 Before you build your storage space, familiarize yourself with the main features of Adaptec Storage Manager and learn to navigate to the information you need. Getting...
Navigating the Main Window The main window of Adaptec Storage Manager has three main panels, or views, in addition to the other features shown in this figure. Enterprise View Menu Bar Tool Bar Internal RAID branch External RAID branch Event Viewer Resize the panels and scroll horizontally or vertically as required, to view more or less information.
Guide—refer to the Adaptec Web site at Under Internal RAID, the Enterprise View lists the local system (the system you’re working on) and any other systems that you’re managing using Adaptec Storage Manager. Expand a system in the Enterprise View to the see its controllers. (See Systems on page 58 for more information about local and remote systems.)
Hold your cursor over any logical drive to see its name, status, and size. You can also click the arrow, shown at right, to view this same information for all the logical drives at once. Getting Started Step 3: Exploring Adaptec Storage Manager 68.) ...28 disk drives...
Enclosure View. Note: Not all enclosures are supported by Adaptec Storage Manager. Unsupported enclosures do not appear in Enclosure View. Click the expand arrow to see basic disk drive information.
Checking System Status Adaptec Storage Manager includes an Event Viewer for at-a-glance system and event status information. The Event Viewer provides status information and messages about activity (or events) occurring in your storage space. Double-click any event to see more information in an easier-to-read format.
For simplicity, the tasks in this User’s Guide are explained mainly using menu bar options. About the Actions Menu Most of the main tasks in Adaptec Storage Manager are part of the Actions menu on the menu bar. Options on the Actions menu vary, depending on which type of component is selected in the main window.
Building a RAID Volume ... 54 RAID Controller Support ... 55 Managing Your Storage Space ... 56 Once you have logged in to Adaptec Storage Manager, you can begin to build your storage space by creating logical drives. (For more information, see page 68.)
Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives.
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Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives.
Getting Started Step 4: Building Your Storage Space Click Apply, then click Yes. Adaptec Storage Manager builds the logical drive(s), indicated by a magnifying glass moving across the new logical drive icon in the Logical Devices View. The configuration is saved on the Adaptec controller and on the physical drives.
Including More Systems in Your Storage Space Note: Adaptec Storage Manager must be installed on every system that will be part of your storage space. If you have installed Adaptec RAID controllers on more than one system, to continue building...
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Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives.
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This figure illustrates disk drives installed in two enclosures. Number of disk drives required By default, Adaptec Storage Manager automatically sets the size of the logical drive and maximizes the capacity of the disk drives you select. (To set a custom size for the logical...
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Getting Started Step 4: Building Your Storage Space If you have no other available disk drives, skip to If you have available disk drives and want to create additional logical drives, click Add logical device to open a new tab in the wizard. Tab for second logical drive Repeat Steps for each logical drive that you want to create on the controller.
If your storage space comprises one or more Adaptec RAID controllers on a single system, building is complete. Continue with If you have installed Adaptec RAID controllers on more than one system and wish to add them to your storage space, continue with...
Click Advanced settings, select RAID Volume, then click Next. In the Logical Devices panel, select the logical drives you want to use in the RAID Volume. Adaptec Storage Manager prompts you to select the correct number of logical drives. Getting Started Step 4: Building Your Storage Space...
This example shows one RAID Volume ready to be created. Click Apply, then click Yes. Adaptec Storage Manager builds the RAID Volume. The configuration is saved on the Adaptec controller and on the physical drives. Adaptec Storage Manager replaces the individual logical drives with a single RAID Volume in the Logical Devices View.
Once your storage space is built, you can add systems, controllers, and disk drives to meet your changing needs, then create logical drives by repeating the steps in this chapter. To customize Adaptec Storage Manager and make managing your storage space easier and more effective, continue with To learn how to monitor, manage, and modify your storage space, see these chapters in the rest of this User’s Guide:...
Setting Preferences and Changing Views ... 61 Customizing the Adaptec Storage Manager Agent ... 63 You can customize Adaptec Storage Manager to make managing your storage space easier and more effective: Log in to other systems on your network to view and manage all internal RAID storage—...
Storage Manager or the Adaptec Storage Manager Agent (see remote system before you can log in to it. When you log in to a remote system, you add that system to the Enterprise View of Adaptec Storage Manager, as shown in this example.
To save this user name and password, click inside the Save user name/password box. Click Connect. Adaptec Storage Manager connects to the remote system and adds it to the list of managed systems in the Enterprise View. To manage the remote system, select it in the Enterprise View and enter your user name and password if prompted.
The display group is created and the system you selected in To add another system to the display group, repeat right-click on that system in the Enterprise View, select Change display group, then click the display group name. Getting Started Step 5: Customizing Adaptec Storage Manager ● Step 1...
In the menu bar of the main window, select File, then click Preferences. Click the Display options tab. In the System tree orientation drop-down menu, select the option you want. Click OK. Getting Started Step 5: Customizing Adaptec Storage Manager Working with Display Groups on page ● 117.
Getting Started Step 5: Customizing Adaptec Storage Manager Sorting Systems in the Enterprise View You can set Adaptec Storage Manager to sort systems in the Enterprise View alphabetically or chronologically. By default, systems are listed in alphabetical order. The local system always appears first when you sort objects alphabetically.
Changing the Main Window Appearance You can choose to remove the tool bar and status bar from the main Adaptec Storage Manager window to save space on-screen. You can also choose to turn off the Tool Tips that automatically appear when you place your cursor over on-screen items.
Getting Started Step 5: Customizing Adaptec Storage Manager The Adaptec Storage Manager Agent General Settings window opens for the system you selected. In the Save events in OS log drop-down menu, select the type of event logging that you want, then click Save changes.
Restart Adaptec Storage Manager to apply the new settings. Changing a System’s Agent Base Port Number Adaptec Storage Manager uses six consecutive ports to access remote systems: 34571, 34572, 34573, 34574, 34575, and 34576. The default port number for the Agent is 34571. If your system has a conflict with these ports, change the base port to a different port number.
Part II: Using Adaptec Storage Manager Chapter 6: Managing Logical Drives and Hot Spares Chapter 7: Protecting Your Data Chapter 8: Monitoring Your Storage Space Chapter 9: Managing Tasks Chapter 10: Working with Display Groups Chapter 11: Managing Controllers, Disk Drives,...
Changing the RAID Level of a Logical Drive... 80 Deleting a Logical Drive... 81 Working with Hot Spares... 82 This chapter explains how to manage logical drives and hot spares associated with Adaptec RAID controllers. To create a logical drive, see...
Understanding Logical Drives A logical drive is a group of physical disk drives that appears to your operating system as a single drive that can be used for storing data. A logical drive can comprise one or more disk drives and can use part or all of each disk drive’s capacity.
Click Next. Review the logical drive settings, click Apply, then click Yes. Adaptec Storage Manager builds the logical drive. The configuration is saved in the Adaptec controller and in the physical drives. If the disk drives you used to create this logical drive have available space left over, you can...
Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives.
Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives.
The logical drive is updated with its new name. Adjusting a Logical Drive’s Advanced Settings Note: The default settings in Adaptec Storage Manager are optimal for most users and storage spaces. Only advanced users should change the settings described in this section. To fine-tune a logical drive: Open the list of Advanced settings.
Modify the available settings as required for your logical drive (not all options are available for all controllers or all RAID levels): Logical drive size (see page ● Stripe size (see the following section) ● Write cache (see further down on this page) ●...
RAID 5 logical drives, parity is computed and written. Build is the default setting for most logical drives (see Quick method below). Adaptec Storage Manager performs build initializations in the background; you can use the logical drive immediately.
To ensure that there are no data problems on your logical drives, it is important to verify them. When you verify a logical drive, Adaptec Storage Manager checks it for inconsistent or bad data and then fixes any problems. (You can also choose to verify a logical drive without fixing it.) Logical drives with no redundancy (for instance, RAID 0 logical drives) do not need to be verified.
To verify a logical drive without fixing it, see While Adaptec Storage Manager verifies and fixes a logical drive, you can’t complete any other tasks on the controller. Because the verification can take a long time to complete, you may want to schedule it as a task to be completed overnight or on a weekend.
Note: To verify and fix a logical drive, see While Adaptec Storage Manager verifies a logical drive, you can’t complete any other tasks on the controller associated with that logical drive. Because verification takes a long time to complete, you may want to schedule it as a task to be completed overnight or on a weekend.
Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives.
An X indicates that the selected disk drive will be removed from the logical drive, and you are prompted to select another disk drive (of greater or equal size) to replace it. Flashing arrow prompts you to replace the deselected disk drive Modify the Advanced Settings, if required.
Changing the RAID level normally requires one or more disk drives to be added to or removed from the logical drive. Adaptec Storage Manager won’t allow you to continue unless you have the right number of disk drives available.
Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives.
You should select a disk drive that is at least as big as the largest disk drive it might replace. ● Adaptec recommends that you not designate a SAS hot spare for a logical drive comprising ● SATA disk drives, or a SATA hot spare for a logical drive comprising SAS disk drives.
Designating a Global Hot Spare This section describes how to designate a global hot spare before or after you build a logical drive. Note: To designate a global hot spare while you’re creating a logical drive, see To designate a global hot spare: In the Enterprise View, click the controller on which you want a global hot spare.
Assigning a Dedicated Hot Spare or Pool Hot Spare A dedicated hot spare is assigned to one or more specific logical drives. (A dedicated hot spare that has been assigned to protect more than one logical drive is called a pool hot spare.) Note: You must create the logical drive before you can assign a dedicated hot spare.
Removing or Deleting a Dedicated Hot Spare You can delete a dedicated hot spare or remove it from a logical drive. You may want to do this Make disk drive space available for another logical drive. ● Make a dedicated hot spare into a global hot spare. ●...
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Chapter 6: Managing Logical Drives and Hot Spares ● In the menu bar, select Actions, then click Delete hot-spare drive. The hot spare is deleted and the disk drive becomes available for other uses in your storage space.
In addition to the standard (RAID 0, RAID 1, RAID 5, RAID 10, RAID 50) and enhanced (RAID 1E, RAID 5EE, RAID 6, RAID 60) RAID levels, controllers with the Adaptec Advanced Data Protection Suite include two additional methods of protecting the data on your storage space.
Creating a Snapshot Note: Snapshot is an upgrade feature; if the snapshot feature is locked, see Features on page 20 for information on purchasing a feature key. Snapshots are only supported on Windows and Linux operating systems. A snapshot is a frozen image of a logical drive at a particular point in time. You can copy the data on one logical drive to another logical drive by creating a snapshot.
Only logical drives that can support the snapshot are listed. Click Yes to create the snapshot. The snapshot is created on the target logical drive, which now appears in Adaptec Storage Manager with a camera icon beside it. Target Logical Drive with Snapshot...
Deleting a Snapshot When a snapshot is no longer needed, you can delete it from Adaptec Storage Manager. To delete a snapshot: In the Logical Devices View, right-click the snapshot you want to delete. Click Remove snapshot. Click Yes to delete the snapshot.
What Do the Status Icons Mean?... 93 Using Notifications to Monitor Status ... 94 Broadcasting Event Alerts to Users... 106 Managing Enclosure Status... 107 Silencing and Testing the Audible Alarm ... 108 This chapter describes how Adaptec Storage Manager helps you monitor your storage space.
Monitoring Options Adaptec Storage Manager provides many ways to monitor the status of your storage space: Event Viewer—The main window of Adaptec Storage Manager includes an Event Viewer ● that provides at-a-glance status information about activity occurring in your storage space.
The log for the selected system is cleared, except for one event reporting that the log was cleared. What Do the Status Icons Mean? Adaptec Storage Manager indicates event status with icons. This table lists the three categories, or types, of events based on severity. Icon...
Using Notifications to Monitor Status You can set up Adaptec Storage Manager to broadcast messages (or notifications) to selected remote systems and users when an event, such as the creation of a logical drive or the failure of a disk drive, occurs on the local system. (For more information about event types, see You can set up one or both of these types of notifications for any system in your storage space: Event notifications—Messages about a system are sent to the Event Viewer of other...
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In the Adaptec Storage Manager tool bar, click Configure, select the system you want, then click Notifications. The Notification Manager opens on the Notifications tab of a new window. The local system is automatically included on the Notification List—by default, all local events are listed in the local Event Viewer.
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When done, click Cancel to close the Add System window. The systems you added appear in the Notification List. Although you can’t sort the list, you can reorganize the columns by clicking and dragging the column heads. You can specify which levels of events are sent to individual systems by following the instructions in Modifying a System’s Address, Host Name, or Notification Level on page Close the Notifications window when you’re done.
If the test fails: Ensure that the receiving system is powered on and running Adaptec Storage Manager. Open the receiving system’s System Properties window (see double-check the TCP/IP address and port number. Try sending the test event again. Managing the Event Notification List...
In the tool bar, click Delete system. Click Yes to confirm the deletion. The system is removed from the Notification List. Monitoring and Managing the Notification Log The Notification Log displays status information and messages about the Notification Manager itself, such as whether notifications were sent successfully or not. This section describes how to manage the Notification Log and use it to monitor the logged notifications being sent: Using the Notification Log (see the following section).
Clearing the Notification Log To make it easier to monitor recent events, you can clear the Notification Log. To clear the Notification Log: Open the Notification Manager. (See In the menu bar, click File, select Clear the event log, then click Notifications. Click Yes to clear the log.
Email notifications can help you monitor activity on your entire storage space from any location, and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager Agent only. Only the users you specify receive email notifications. (See types of events generate email messages to which recipients to ensure that errors receive immediate attention from the right people.
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Entering the SMTP Server Settings The first time you are opening the Email Notification Manager, the SMTP Server Settings window opens automatically. In the SMTP Server Settings window: Enter the address of your SMTP server. Enter the “From” address to appear in email notifications. If email recipients will be replying to email notifications, be sure that the “From”...
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Click Cancel to close the Add Email Recipient window. The email recipients you added appear in the Email List. Although you can’t sort the list, you can reorganize the columns by clicking and dragging the column heads (see the figure on Close the Email Notifications window when you’re done.
Managing the Email List This section describes how to: Add an email recipient, see page ● Modify an email recipient’s information, see the following section. ● Remove an email recipient, see page ● Modifying a Recipient’s Information If a recipient’s email address changes, or if you need to change the types of event notifications the recipient receives, you can update the recipient’s information in the Email List.
Monitoring and Managing the Email Log The Email Log displays status information and messages about the Email Notification Manager itself, such as whether email notifications were sent successfully or not. This section explains how to use and clear the Email Log. Using the Email Log By default, email events are listed in the order they occurred, with the most recent event first.
Changing the Email Notification Manager Settings You can modify these Email Notification Manager settings as your needs change: Address of your SMTP server ● ‘From’ address that will appear in email notifications ● To modify the Email Notification Manager settings: Open the Email Notification Manager.
Broadcasting Event Alerts to Users You can set the Adaptec Storage Manager Agent to send event alerts about a specific system to all users who are logged into your storage space. You might want to do this if your storage space isn’t managed by a dedicated person, or if that particular system is off-site or not...
If your storage space includes an enclosure with an enclosure management device, such as a SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) processor, Adaptec Storage Manager also displays temperature, fan, and power module status in the Physical Device view, as shown in the next figure.
Silencing and Testing the Audible Alarm Adaptec Storage Manager supports an audible alarm which is triggered on the local system when a Warning- or Error-level event (see View. The alarm is a series of beeps, which sound every five minutes until the event is resolved.
To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window. Alternatively, in the menu bar, click Actions, then select Agent actions. Select Alarm actions, then click Test alarm.
Deleting a Task... 115 Disabling the Task Manager... 115 Adaptec Storage Manager allows you to schedule some types of jobs (or tasks) to complete at convenient times. Additionally, you can schedule some tasks to recur at preset times. A Task Manager utility helps you manage the tasks you schedule.
If a task must be performed regularly, you can schedule it to recur at preset times. You can schedule these Adaptec Storage Manager tasks: Expanding a logical drive ●...
Set the date and time for the task. Note: Keep geography in mind—If you are scheduling tasks on remote systems located in other geographical areas, remember that the time you set for a scheduled task is that system’s time, which may be different from local time. You will be prompted to select a new time if the one you’ve set occurs in the past on the remote system.
Monitoring Tasks Use the two main panels of the Task Manager—the Task List and the Task Event Log—to monitor your tasks. Monitoring Upcoming Tasks in the Task List The Task List displays all scheduled tasks in order of creation, and includes basic information about each task.
The task and Task List are updated with the new information. What if a task misses its start time? Tasks scheduled in Adaptec Storage Manager include an automatic 30-minute grace period following their start time, to accommodate temporary interruptions. For instance, if there’s a brief power outage a task will run once normal conditions resume, if the interruption lasts no longer than 30 minutes past the scheduled start time.
Note: When the Task Manager is disabled, a brief three-tone alert sounds each time you open and log in to Adaptec Storage Manager. Scheduled tasks in the Task List will not run while the Task Manager is disabled. Chapter 9: Managing Tasks page 112).
Chapter 9: Managing Tasks ● Re-enabling the Task Manager To re-enable the Task Manager, repeat the steps in Disabling the Task Manager on page 115, selecting Enable Task Scheduler during Step Scheduled tasks that have missed their start times must be rescheduled if you want them to run.
Renaming a Display Group... 119 Removing a System from a Display Group ... 120 Deleting a Display Group... 120 This chapter describes how to work with and manage display groups in Adaptec Storage Manager. To create display groups, see Creating Display Groups on page...
Adding a System to a Display Group As your storage space grows and changes, you can add new systems to your display groups. To add a system to a display group: Right-click on the system in the Enterprise View. Select Change display group, then click the display group name (or click New group). The system is added to the display group.
Moving a System from One Display Group to Another To move a system from one display group to another: In the Enterprise View, right-click the system you want to move. Select Change display group, then click the name of the display group you want. The system moves to its new display group.
Removing a System from a Display Group To remove a system from a display group: In the Enterprise View, right-click the system you want to remove. Select Change display group, then click None. The system is removed from the display group. Note: Systems that are not part of display groups are listed at the top of the Enterprise View, above any display groups.
Managing Controllers, Disk Drives, and Enclosures In this chapter... Viewing Component Properties ... 122 Blinking a Component... 122 Managing Disk Drives... 123 Managing Controllers ... 125 Managing Enclosures ... 127 Updating Controller BIOS and Firmware... 129 This chapter describes how to manage the controllers, disk drives, and enclosures in your storage space.
Chapter 11: Managing Controllers, Disk Drives, and Enclosures Viewing Component Properties Click on any component in the main window of Adaptec Storage Manager, then click the Properties button (shown at right) to view version numbers, status, model numbers, and other information about that component.
Chapter 11: Managing Controllers, Disk Drives, and Enclosures Click OK to stop blinking the component. Managing Disk Drives This section describes how to use Adaptec Storage Manager to manage the disk drives that are part of your storage space. Replacing Disk Drives in a Logical Drive You can replace one or more disk drives in a logical drive.
Chapter 11: Managing Controllers, Disk Drives, and Enclosures Initializing Disk Drives You can use Adaptec Storage Manager to initialize any disk drives that are in a Ready state, if required. You may want to do this to erase all existing data and metadata (including all logical drive information).
● Registering New Controllers When you log in to Adaptec Storage Manager, it searches for new controllers in your storage space. If it detects a new controller, you are prompted to register it. To stay informed about Adaptec products and special offers, register your controllers by clicking Register Now.
In the Enterprise View, click the controller. In the menu bar, select Actions, then click Rescan. Adaptec Storage Manager scans all the channels or ports on the controller you selected. When the scan is complete, a report appears. Click Done after you have reviewed the scan report.
Chapter 11: Managing Controllers, Disk Drives, and Enclosures Saving Your Controller Configuration If you require a record of your controller configurations, you can use Adaptec Storage Manager to create a text file with this information about all controllers on a selected system: Controllers ●...
You can silence the alarm on an enclosure while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window. Disabling an Enclosure Alarm You can disable the alarm for a selected enclosure, if required.
Note: This task is recommended for advanced users only. Adaptec Storage Manager provides a wizard to help you update the BIOS and firmware for the controllers in your storage space. The ROM Update wizard updates the BIOS and firmware for all controllers of the same type on local and remote systems.
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Chapter 11: Managing Controllers, Disk Drives, and Enclosures In the wizard, select the image files you want, then click Next. Select the controllers you want to update, then click Next. Review the update summary, then click Apply. When prompted, click Yes to begin the update. Caution: Do not power down the controller(s) during the update.
Configuring SNMP Support on Linux... 133 Configuring SNMP Support on NetWare... 133 This appendix describes how to configure SNMP support for the Adaptec Storage Manager software. Adaptec Storage Manager supports SNMP “gets” and “traps” through the use of an SNMP agent.
Windows XP do not install SNMP. To install and configure SNMP support: Run the Adaptec Storage Manager installation program (see SNMP support is installed automatically, unless you choose to not install it. Follow the on-screen instructions to complete the installation, then restart your system.
Configuring SNMP Support on Linux For the Linux operating system, the Adaptec Storage Manager SNMP agent is a sub-agent that interfaces with the UCD-SNMP agentx architecture. UCD-SNMP is a third-party package for Linux; for information, documentation, and downloads, see www.net-snmp.org.
Solving Problems In this chapter... Troubleshooting Adaptec Storage Manager... 135 Identifying a Failed or Failing Component... 135 Recovering from a Disk Drive Failure ... 136 Rebuilding Logical Drives ... 138 Solving Notification Problems... 139 Creating a Support Archive File... 139...
Troubleshooting Adaptec Storage Manager If you experience problems installing or using Adaptec Storage Manager, follow these suggestions: Ensure that you are logged in to Adaptec Storage Manager at the permission level you need ● to perform the tasks you want. (See Ensure that all managed systems are powered on and that you are logged in to any remote ●...
Recovering from a Disk Drive Failure When a disk drive fails for any reason, it is represented in Adaptec Storage Manager with a red X, as shown at right. This section explains how to recover when a disk drive fails: If the logical drive was protected by a hot spare (see the following section).
Failed Disk Drive Not Protected by a Hot Spare When a logical drive is not protected by a hot spare, if a disk drive in that logical drive fails, remove and replace the failed disk drive. The controller detects the new disk drive and begins to rebuild the logical drive.
You can only complete this task on disk drives that are not included in any logical drive. When a disk drive fails, it may still appear in Adaptec Storage Manager although it is no longer available. To see an accurate representation of your storage space and make it easier to monitor your disk drives, you can remove a failed disk drive from the Physical Devices View.
To test notifications on your storage space, you can send test events or emails to ensure that they’re being received properly. If your test event fails: Ensure that the remote system is powered on and running Adaptec Storage Manager. Open the remote system’s System Properties window (see check the TCP/IP address and port number.
Understanding Error and Warning Messages This section provides detailed information about error and warning events that occur in Adaptec Storage Manager. Warning Messages Warning ArrayCritical HotSpareTooSmall HotSpareWontWork InitLD NoService SyncLD Error Messages Error AbortTask AccessControl AddToDiskSet AgentRemoved ArrayInUse ArraysInUse BreakRemoteMirror...
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Clear failed to start for the specified disk drive CommFailure You must re-establish communication with specified system CommFailure1 Restart the Adaptec Storage Manager Agent to establish communication with the local system ControllerRescan Could not rescan for the specified controller ControllerRestart...
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Could not restore the configuration to the factory-default settings FailbackDiskSet Could not move diskset FailedAtPort Adaptec Storage Manager failed to start at specified port number FailedSelfTest Specified self-test problem code was returned from specified controller, channel, SCSI ID, S/N FailedSelfTestStart One or more of the selected disk drives failed to execute the self-test.
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Error Error Message Text LogOut The user could not be logged out MaybeReadCache Could not set read cache mode to 'enabled when protected by battery' MaybeWriteCache Could not set write cache mode to 'enabled when protected by battery' MergeOwnNS Could not copy the configuration from the non-shared logical drives Rebuild Could not set the drive to the specified rebuild state RemoveAHS...
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Error Error Message Text TargetInfo Could not write the logical drive target information Unblock Could not unblock the specified logical drive UnkillOtherController Could not unkill other controller UserAccounts Could not write the target user account list VerifyArray Could not start the array verify VerifyFixHardDrive Verify with fix failed to start VerifyHardDrive...
What options are on the Actions menu?... 151 What tasks can be scheduled to run at a specified time?... 153 This chapter provides quick references to frequently requested information about basic tasks, functions, and concepts in Adaptec Storage Manager. Note: For troubleshooting tips, see Solving Problems on page 134.
Silencing and Testing the Audible Alarm on page Add a new user to Adaptec Storage Manager? Any user with a valid network user name and password can log into Adaptec Storage Manager. Starting Adaptec Storage Manager on page Add a remote system? Click the Add button, shown at right.
In the Enterprise View, click on the local system. In the menu bar, select Actions, then click Log out. Logging Out of Adaptec Storage Manager on page Schedule a task? Complete each step of the task until you are prompted to click Apply. (Don’t click Apply.) Click Schedule.
The External RAID branch helps you set up and manage external storage—one or more RAID controllers and multiple disk drives that reside in a server, and which is shared among multiple systems on a LAN. For more information, refer to the Adaptec Web site at www.adaptec.com. Storage space resides here, not at individual systems.
What options are on the Actions menu? Note: You can also access many Action menu options by right-clicking a component. For example, right-click on a system to access most of the options shown in About the Actions Menu on page 44 Local and remote systems In the Enterprise View, click on a system.
Appendix A: Quick Answers to Common Questions... ● Enclosures? In the Physical Devices View, click on an enclosure management device. In the menu bar, select Actions to view these options: Logical drives? In the Logical Devices View, click on a logical drive. In the menu bar, select Actions to view these options: Internal RAID storage? In the Enterprise View, click Internal RAID.
The Email Notification Manager? In the tool bar, click Configure, select the system you want, then click Email Notifications. In the menu bar, select Actions to view these options: The Task Manager? In the tool bar, click Configure, select the system you want, then click Tasks. In the menu bar, select Actions to view these options: What tasks can be scheduled to run at a specified time? You can schedule any of these tasks to run at a specified time:...
Buttons in the Main Window ... 156 Buttons in the Notification Manager ... 157 Buttons in the Email Notification Manager... 157 Buttons in the Task Manager ... 157 This chapter provides quick references to the icons and buttons that appear in Adaptec Storage Manager.
Enterprise View Icons Icon Description System with internal RAID controller and directly attached disk drives or enclosures Enclosure Controller Icons in the Physical Devices View Icon Description Ready disk drive Disk drive with free space Disk drive with no free space Failed disk drive Healthy global or dedicated hot spare Hot spare with error (see...
...check status and other properties of a controller, disk drive, or other component ...view the full Event log ...configure the Adaptec Storage Manager Agent settings ...configure notification settings ...configure email notification settings ...check the status of scheduled tasks; monitor and modify scheduled tasks ...open the online Help...
Button Click to..access logical drive-specific functions, such as deleting ...access channel-specific functions, such as rescanning ...access port-specific functions, such as blinking ...access device-specific functions, such as initializing Buttons in the Notification Manager Button Click to..add a system that will receive notifications generated by the Notification Manager ...update a system’s address, host name, or notification level ...remove a system from the Notification List...
RAID 6 Logical Drives... 166 RAID 60 Logical Drives... 166 When you create logical drives in Adaptec Storage Manager, you can assign a RAID level to protect your data. Each RAID level offers a unique combination of performance and redundancy. RAID levels also vary by the number of disk drives they support.
Comparing RAID Levels Use this table to select the RAID levels that are most appropriate for the logical drives on your storage space, based on the number of available disk drives and your requirements for performance and reliability. RAID Level Redundancy RAID 0 RAID 1...
Non-redundant Logical Drives (RAID 0) A logical drive with RAID 0 includes two or more disk drives and provides data striping, where data is distributed evenly across the disk drives in equal-sized sections. However, RAID 0 arrays do not maintain redundant data, so they offer no data protection. Compared to an equal-sized group of independent disks, a RAID 0 array provides improved I/O performance.
RAID 1 Logical Drives A RAID 1 logical drive is built from two disk drives, where one disk drive is a mirror of the other (the same data is stored on each disk drive). Compared to independent disk drives, RAID 1 logical drives provide improved performance, with twice the read rate and an equal write rate of single disks.
RAID 10 Logical Drives A RAID 10 logical drive is built from two or more equal-sized RAID 1 logical drives. Data in a RAID 10 logical drive is both striped and mirrored. Mirroring provides data protection, and striping improves performance. Drive segment size is limited to the size of the smallest disk drive in the logical drive.
RAID 5 Logical Drives A RAID 5 logical drive is built from a minimum of three disk drives, and uses data striping and parity data to provide redundancy. Parity data provides data protection, and striping improves performance. Parity data is an error-correcting redundancy that’s used to re-create data if a disk drive fails. In RAID 5 logical drives, parity data (represented by Ps in the next figure) is striped evenly across the disk drives with the stored data.
RAID 5EE Logical Drives A RAID 5EE logical drive—also referred to as a hot space—is similar to a RAID 5 logical drive except that it includes a distributed spare drive and must be built from a minimum of four disk drives.
RAID 50 Logical Drives A RAID 50 logical drive is built from at least six disk drives configured as two or more RAID 5 logical drives, and stripes stored data and parity data across all disk drives in both RAID 5 logical drives.
RAID 6 Logical Drives A RAID 6 logical drive—also referred to as dual drive failure protection—is similar to a RAID 5 logical drive because it uses data striping and parity data to provide redundancy. However, RAID 6 logical drives include two independent sets of parity data instead of one. Both sets of parity data are striped separately across all disk drives in the logical drive.
A hardware device that interprets signals between a host and a disk drive. Also known as an adapter or card. See also I/O. copyback Adaptec RAID controller feature that allows data that has been moved to a hot spare to be returned to its original location once the controller detects that the failed drive has been replaced.
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See segment. dual drive failure protection Another name for a RAID 6 or RAID 60 logical drive. Email Notification Manager A utility within Adaptec Storage Manager that emails event messages to selected recipients. See also notifications, Notification Manager. email notifications Event messages about remote systems that are emailed to selected recipients.
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See also remote system. logged notifications Event messages about remote systems that appear in the Event Viewer of Adaptec Storage Manager. See also Notification Manager. logical drive One or more disk drives grouped together to appear as a single device to an operating system. Also known as a logical device or array.
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The capability of preventing data loss if a disk drive fails. See also mirroring, parity. remote system In Adaptec Storage Manager, all other systems in your storage space besides your local system are remote systems. ‘Local’ and ‘remote’ are relative terms. See also local system.
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A method of enhancing performance by spreading data evenly over multiple disk drives. Provides no data protection. Task Manager A utility in Adaptec Storage Manager that allows you to schedule a specific activity, such as expanding a logical drive, for a time that’s convenient. See also scheduled...
Set drive state to failed SMTP server settings system-level options Task Manager options Update controller images Verify Verify with fix activity on storage space Adaptec customer support Adaptec Storage Manager Actions menu Actions menu overview Agent Agent port number beginning steps bootable-CD mode...
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Notification Manager operating system support remote systems standard unit of measure system requirements Task Manager unlocking enhanced features Adaptec Storage Manager vs Agent adapters. See controllers ADDLOCAL Administrator permissions advanced settings Agent alarm settings broadcast event alerts...
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registering rescanning saving configurations support by operating system testing alarm updating firmware copyback custom configuration customer support daemon DAS. See internal RAID storage dedicated hot spares creating deleting removing deleting logical drives devices blinking direct-attached storage. See internal RAID storage disabling alarm enclosure-level system-level...
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Enterprise View Logical Devices View Physical Devices View identifying components initialize method initialize priority initializing disk drives INSTALLDIR installing Adaptec Storage Manager Linux NetWare OpenServer Solaris UnixWare VMWare Windows silent installation internal RAID storage Actions menu Actions menu introduction...
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RAID defined JBODs. See enclosures jobs. See tasks Linux controller support installing Adaptec Storage Manager SNMP support starting Adaptec Storage Manager starting the Agent local systems locked features unlocking log files, clearing logged notifications. See event notifications...
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Notification Manager status icons tasks NetWare controller support installing Adaptec Storage Manager SNMP support starting Adaptec Storage Manager starting the Agent non-redundant logical drives Notification event detail window Notification List adding systems modifying systems...
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Relative Size Capacity View remote systems logging in removing startup port number renaming logical drives rescanning controllers ROM Update wizard running Adaptec Storage Manager Linux NetWare OpenServer Solaris UnixWare Windows Scheduled (task status) scheduling tasks rescheduling...
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Text Description View tool bar buttons TSID Number See Technical Support Identification Number UnixWare controller support installing Adaptec Storage Manager starting Adaptec Storage Manager starting the Agent upgrade features unlocking User permissions user permissions verifying and fixing logical drives...
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Index ● starting the Agent write cache write-back write-through...
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