Introduction Accessing the OCP 1-1 Navigating the OCP Menu System 1-1 Creating and Managing Arrays and Partitions Creating Arrays 2-1 Creating a Single-Partition Array 2-2 Creating a Multiple-Partition Array 2-6 Managing Arrays 2-9 Adding a Partition 2-9 Viewing Array and Disk Drive Information 2-10 Stopping the Array Initialization Process 2-12 Verifying an Array 2-13 Reconstructing an Array 2-15...
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Viewing the Fans Screen 3-3 Viewing the Mode Screen 3-4 Using the Utilities Menu 3-4 Displaying Hardware Information 3-4 Displaying Overall Statistics 3-4 Resetting Overall Statistics 3-6 Managing Spares Managing Dedicated Spares 4-1 Adding a Dedicated Spare 4-2 Deleting a Dedicated Spare 4-3 Enabling Dynamic Spares 4-3 Managing the Spare Pool 4-4 Adding a Spare to the Spare Pool 4-4...
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Testing a Disk Drive 6-7 Managing SAF-TE Enclosures 6-7 Changing the SEP LUN 6-7 Changing the Additional SEP Settings 6-8 Troubleshooting Adaptec Technical Support 7-1 Array Problems 7-1 Host SCSI Channel Problems 7-3 Device SCSI Channel Problems 7-3 Problems During Bootup 7-4...
Subsystem without disk array management application or a computer monitor by using the Operator Control Panel (OCP) on the front bezel of the DuraStor 6200SR RAID appliance. Accessing the OCP 1 Set the switch on the I/O connectivity panel on the back of the DuraStor 6200SR to Int.
Note: After 4 minutes of inactivity, the OCP times out and returns to the Controller Status display. Figure 1-2, Figure 1-3, and OCP menus. Selector ~~ 6200SR STA TUS: OK Moves selector up or down Figure 1-4 provide an overview of the Introduction LCD window ONTROLLER...
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Controller Menu Status OK Menu Controller 1 Controller 2 Main Menu Controller Menu Hardware Menu Hardware Menu Activity Firmware Power Fans Mode Figure 1-2. Menu Tree Part 1 System Menu Activity Controller 1 CH[2] Displays an activity monitor for each Controller 2 CH[1] channel bus to...
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System Menu Array Menu Add an Array Delete an Array Pool Spare Menu Display Drives All Partitions Menu Configuration Menu Utilities Menu Event Log Menu Other Controller Menu (available with dual- controller configuration) Shutdown/Restart Figure 1-3. Menu Tree Part 2 Array Menu Array Status Drive Status...
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Configuration Menu System Menu Utilities Menu Array Menu Add an Array Delete an Array Pool Spare Menu Display Drives All Partitions Menu Configuration Menu Utilities Menu Event Log Menu Other Controller Menu Shutdown/Restart Other Controller Menu Figure 1-4. Menu Tree Part 3 Set Date/Time Host Configuration Channel Configuration...
Creating and Managing Arrays and Partitions Using the OCP, you can perform the following array-related functions: Create arrays (see page Manage arrays (see Manage partitions (see Creating Arrays You can create an array at any time. drive requirements for each RAID level. Table 2-1.
Note: Before you create more than one array, you must be sure that your host’s operating system (OS) supports multiple Logical Unit Numbers (LUNs). Most operating systems (OSs) support multiple LUNs, or can be enabled to. If yours does not, the host sees only one array at LUN 0. Refer to Setting the Host System HBA to Multiple-LUN in the DuraStor Installation and User’s Guide.
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5 Enter a name for the array. You can enter up to 27 characters (A-Z and 0-9), one at a time. ↑ ↓ to choose a character and then press Enter. Repeat until the name is complete, then press Enter. Note: If you do not want to name the array, skip this step by pressing Enter.
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9 Choose the number of disk drives in the array, excluding spares, then press Enter. The Select Drives screen appears. If you are using active-active mode, the Select Drives menu includes all available disk drives (those that are not members of an array and are not assigned as dedicated or pool spares) on both controllers.
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If the array you are creating is a RAID 3, RAID 4, RAID 5, or RAID 50, the Chunk Size screen appears. If you are creating a different type of array, skip to 14 Choose the chunk size, then press Enter. Chunk size is the amount of contiguous data that is written to an array member.
Note: Most OSs, such as Windows NT 4.0, require you to reboot the host system to see the new array. NetWare v3.12 and later can recognize new devices by typing the command SCAN FOR NEW DEVICES at the console prompt. Other OSs might have similar features. Creating a Multiple-Partition Array You can create an array that has more than one partition.
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7 Choose the RAID level, then press Enter. (You can choose from RAID 0, RAID 3, RAID 4, RAID 5, RAID 50, VOLUME, or MIRRORED. Note: A RAID 10 array is automatically created when there are more than two disk drives in a mirrored array. If you selected RAID 50 as the array type, the Pick RAID 50 Array Size screen appears.
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11 Choose a disk drive to use as a dedicated spare, then press Enter. Repeat, if you are using multiple dedicated spares. Only available disk drives (those not members of an array or assigned as dedicated or pool spares) display. You can delete a dedicated spare from the array at any time.
Managing Arrays Using the OCP, you manage your arrays in a variety of ways. You Add a partition (see View array and disk drive information (see Stop the initialization process (see Verify an array (see Reconstruct an array (see Expand array capacity (see Change the array name (see Change array ownership (see Trust an array (see...
7 Adjust the size of the partition. You must adjust the place values one at a time. ↑ ↓ to choose a value, then press Enter. Repeat for all place values. Once all size adjustments are made, press Enter. 8 Enter a name for the partition. See detailed instructions.
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RAID level—Array type (0, 3, 4, 5, 50, volume, or mirrored). The term mirrored is used for both RAID 1 and RAID 10 arrays. Number of drives—Number of disk drives in the array when fault-tolerant. For example, if you create a three-drive RAID 5 array and lose one disk drive, the number will still display 3.
Viewing Disk Drive Status You can view the following information for the disk drives in an array: Drive number—The disk drive’s sequential position in the controller’s disk drive list. Drive status—Whether the disk drive is up, down, or spare. Channel number—Back-end disk bus number. Target ID—The number assigned to each disk drive attached to a SCSI channel (also known as SCSI ID).
To stop the array initialization process 1 Press Menu, choose Controller Menu, then press Enter. 2 Choose the desired controller 3 Choose Array Menu, then press Enter. 4 Choose the array you want, then press Enter. 5 Choose Abort Initialization, then press Enter. The system asks if you want to stop the initialization process.
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Checking the Progress of the Array Verification You can check the progress of the array verification at any time. There are two ways to do this: Viewing Verification Status on page Select Array Menu from the System Menu. The status of the verification appears in the list of arrays. Viewing Verification Status You can view the status of the verification process while it is running.
Reconstructing an Array The controller automatically reconstructs redundant arrays (RAID 3, RAID 4, RAID 5, RAID 50, and mirrored) if an array becomes critical and a proper-size spare disk drive is available. An array becomes critical when one or more member disk drives fail. If a reconstruct does not start automatically, it means that no valid spares are available.
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Table 2-2. Disk Drive Additions by RAID Level RAID Level RAID 0 RAID 1 (mirrored) Volume Set RAID 10 RAID 3, 4, or 5 RAID 50 If you are expanding a multiple-partition array, you add free space at the end of the array. Note: Once you start expanding array capacity, you cannot stop it.
Checking the Progress of the Array Expansion You can check the progress of the array expansion at any time. There are two ways to do this Viewing Expand Status on page Select Array Menu from the System Menu. The status of the expansion appears in the list of arrays. Viewing Expand Status You can view the status of the expansion process while it is running.
Changing Array Ownership If you are using active-active mode, you can change the ownership of any array between controllers. You might want to change ownership if you plan to replace or repair one controller. Changing ownership lets you continue using an array without interruption, and makes the array visible on the controller you change it to and not visible on the original controller.
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An array is offline because a disk drive is failing, you have no data backup, and you want to try to recover the data from the array. In this case, the Trust Array Function may work, but only as long as the failing disk drive continues to operate. Before you can use the Trust Array Function, you must enable it in the Option Configuration Menu.
Note: If the array does not come back online, too many members may be offline or the array may have additional failures on the bus or enclosure that Trust Array Function cannot fix. Deleting an Array You can delete an array when you no longer need the array or you need the disk drives for another use.
Managing Partitions Using the OCP, you can manage partitions in a variety of ways. You View partition status information (see Add a partition (see Expand a partition (see Change a partition name (see Change a partition LUN (see Delete a partition (see Viewing Partition Status Information You can perform three functions related to partition status.
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Percentage of total array—The percentage of the total array that this partition represents. Write-back caching—Status of the write-back cache (enabled or disabled) for this array. To view the status of a partition 1 Display the Partition Menu. See Table 2-3. Displaying the Partition Menu From the Array Menu 1 From the System Menu, choose Array Menu, then press Enter.
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Similar statistics are also available on an aggregate basis for all partition LUNs. See Displaying Overall Statistics on page To view the partition statistics 1 Display the Partition Menu. See Step 1 on 2 Choose Partition Statistics, then press Enter. 3 Choose View Statistics, then press Enter.
4 Choose Y, then press Enter. The system confirms that the statistics have been cleared and returns to the Statistics menu. Expanding a Partition You can expand an existing partition, with some limitations— you can only expand a partition into adjacent free space that follows the partition.
Changing a Partition LUN You can change the LUN assigned to a partition as it appears under the controller’s target ID from the host system’s point of view. The change takes place immediately; however, you may need to reboot the host system to see the partition at the new LUN. Note: You cannot change the partition’s LUN to one that is already in use.
Setting Host LUN IDs 1 Press Menu, choose Controller Menu, then press Enter. 2 Choose the desired controller 3 Choose Config Menu, then press Enter. 4 Choose Host Config, then press Enter. 5 Press Enter. 6 Change the ID, then press Enter. Choose any number between 0 and 15.
Monitoring System Status You can monitor your system regularly to ensure that the controller, disk drives, and arrays are working properly by: Using the Event Log to view the 400 most recent events. See page 3-1. Using the Hardware menu to view the Activity, Power, Fans, and Mode screens.
Viewing the Event Log You can view controller-related events one at a time. The events display in reverse chronological order (the most recent event first). 1 Press Menu and choose the desired hardware, then press Enter. 2 Choose Event Log Menu, then press Enter. 3 Press Enter again to view the event log.
The controller will illuminate the Fault LED for a low or high voltage condition. Caution: Loss of one power supply will put your DuraStor 6200SR RAID appliance in a non-fault tolerant condition. Failure of both power supplies will result in data loss. To view the Power screen 1 Press Menu and choose the desired hardware, then press Enter.
(VT-100). This setting works in conjunction with the Ext/Int switch located on the I/O connectivity panel of the DuraStor 6200SR RAID appliance. This OCP setting and the I/O connectivity panel switch setting must match, otherwise neither the OCP buttons nor the VT-100 keyboard will work.
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– Number of write operations – Total sectors (512 bytes) read – Total sectors written – Total current command queue depth across all LUNs Histogram of host reads/writes. This shows how many host reads and writes fell into a particular size range. Accessing the General Array Statistics 1 Press Menu, choose Controller Menu, then press Enter.
Resetting Overall Statistics You can reset all of the overall statistics back to zero, which you may want to do if you are monitoring performance. Note: Resetting overall statistics also resets the statistics for each individual partition. See on page 2-23.
Managing Spares DuraStor RAID controllers automatically reconstruct redundant (fault-tolerant) arrays (RAID 3, RAID 4, RAID 5, RAID 50, and mirrored) if an array becomes critical and a proper-size spare disk drive is available. An array becomes critical when one or more member disk drives fail.
Adding a Dedicated Spare You assign dedicated spares to a specific array. If a member disk drive in the array fails, the controller uses a dedicated spare to automatically reconstruct the array. You can add dedicated spares to mirrored and parity arrays as you create the array or afterward. You can assign up to four dedicated spares to an array.
Deleting a Dedicated Spare You can delete a dedicated spare from an array at any time. 1 Press Menu, choose Controller Menu, then press Enter. 2 Choose the desired controller, then press Enter. 3 Choose Array Menu, then press Enter. All existing arrays display.
To add a spare to the spare pool 1 Press Menu, choose Controller Menu, then press Enter. 2 Choose the desired controller, then press Enter. 3 Choose Pool Spare Menu, then press Enter. 4 Choose Add Pool Spare, then press Enter. 5 Choose a drive to add to the spare pool, then press Enter.
Configuring the RAID Controller You can use the OCP to perform the following controller-related tasks: Reboot the controller (see Change the date and time (see Configure the host channels (see Configure the SCSI channels (see Change the operating mode (see Manage the other controller (see Change the alarm mute setting (see Lock the cache setting (see...
Rebooting the Controller You may need to shut down and restart the controller after you make certain configuration changes or when you move the controller or make hardware changes. We strongly recommend that you shut down the controller gracefully (by following these steps) and do not just turn off the power.
↑ ↓ 6 Use to enter the date you want, then press Enter. Enter the date in the following format: MM/DD/YYYY. The system asks you to confirm the change. 7 Choose Y, then press Enter. The system confirms that the changes are made. 8 Press Esc to return to the Configuration Menu.
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Table 5-1. Host Channel Settings Host Channel Modes Setting Available Enable/ Stand-alone Disable single-port Stand-alone dual-port SCSI ID All modes Controller Reset on Active- Failover active Configuring the RAID Controller Description You should not disable the host channel when in single-port mode. In dual-port mode, you can disable a channel when you plan to shut down the host on that channel.
To configure the host channels 1 Press Menu, choose Controller Menu, then press Enter. 2 Choose the desired controller, then press Enter. 3 Choose Config Menu, then press Enter. If the controller is in stand-alone dual-port mode, the Channel menu appears. Select the channel you want to configure and press Enter.
Domain Validation—Checks for disk channel hardware and cable problems to ensure that your system can run at Ultra160 speed. Some disk drives do not support this function and return false problems. You should disable the function in those situations. To configure the SCSI channels 1 Press Menu, choose Controller Menu, then press Enter.
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To run two controllers in active-active mode, the following must be true: – You must have two controllers installed in a proper configuration. – Both controllers must be loaded with compatible firmware levels. The system automatically detects firmware incompatibilities and halts the boot of the second controller. –...
To display information about the other controller 1 Press Menu, choose Controller Menu, then press Enter. 2 Choose the desired controller, then press Enter. 3 Choose Other Controller Menu, then press Enter. 4 Choose Other Information, then press Enter. ↑ ↓...
5 Choose Y, then press Enter. Both controllers shut down gracefully. 6 Press Esc to return to the Other Controller Menu. Killing the Other Controller You can kill the other controller (nongracefully shut it down), which causes the local controller to assume control of its resources. Caution: You should only use the Kill Other Function as a last resort to regain control of the other controller.
When the controller becomes too hot, or detects low or high voltage, an audible alarm sounds and an event message appears in the Adaptec Disk Array Administrator window and in the event log. Warning events are generated when the temperature or voltage enters the warning range.
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12V voltage Warning—12V -8% and Shutdown—12V -10% and +10% Configuring the RAID Controller What To Do When the Alarm Sounds Check Adaptec Disk Array Administrator to confirm what the alarm means. See Chapter 3, Monitoring System Status. Check the ambient temperature and lower it, if needed.
Locking the Cache Some host OSs disable the write-back cache of the controller, resulting in degraded performance. You can prevent this by enabling the Cache Lock. (The default setting is Disabled.) 1 Press Menu, choose Controller Menu, then press Enter. 2 Choose the desired controller, then press Enter.
Changing the Utility Priority You can change the priority at which utilities run when there are active I/O operations competing for the controller’s CPU. The priority settings are High (default)—Use if your highest priority is to get the array back to a fully fault-tolerant state. At this setting, heavy I/O with the host is slower than normal.
To rescan all channels 1 Press Menu, choose Controller Menu, then press Enter. 2 Choose the desired controller, then press Enter. 3 Choose Utilities Menu, then press Enter. 4 Select Rescan, then press Enter. 5 Press Esc to return to the previous menu. Pausing I/O The DuraStor 312R storage enclosure allows hot-swapping (removing and replacing disk drives while SCSI bus activity...
Caution: Do not stay in Hot Swap Pause mode for too long or an OS time-out may occur. The pause limit before time- out varies according to the OS. For example, in Windows NT, the default time limit during I/O activity is 10 seconds.
Change the SEP LUN (see Change additional SEP settings (see Managing Disk Drives Using Adaptec Disk Array Administrator, you can control a variety of functions related to disk drives. You should also refer to your disk drive documentation and the DuraStor Installation and User’s Guide for information about related functions.
Displaying Disk Drive Information You can display two types of information about disk drives: A list of all disk drives connected to the controller. See The status of all disk drives in an array. See Displaying All Disk Drives You can display the following information for all disk drives connected to the controller: Channel number SCSI target ID number...
To display all disk drives 1 Press Menu, choose Controller Menu, then press Enter. 2 Choose the desired controller, then press Enter. 3 Choose Display Drives, then press Enter. ↑ ↓ 4 Use to cycle through the drives. 5 Press Esc to return to the System Menu. 6 Press Esc to return to the Controller Menu.
Enable—Use only if your disk drives are connected to a UPS in case of a power failure. If the disk drives are not on a UPS and power is lost, the array will lose any data in the disk’s write- back cache.
Enabling and Disabling SMART Changes You can enable or disable the ability to change the Self-Monitoring Analysis and Reporting Technology (SMART) settings for all disk drives connected to the controller. The setting options are Enable Disable Don’t Modify (default)—Use if you do not want the controller to change any disk drive’s SMART settings.
The drive continues blinking its LED until you press Esc or repeat the Blink LED command, which toggles the Blink LED command off. Taking Down a Disk Drive Caution: This function is only for testing arrays and should not be used in normal operation. The Down Drive Function sets the status of a disk drive in a fault- tolerant array to Down.
Testing a Disk Drive This Function issues a Test Unit Ready (TUR) command to the selected disk drive. A TUR tells you that the disk drive can respond, even if it is not otherwise functioning properly. 1 Press Menu, choose Controller Menu, then press Enter. 2 Choose the desired controller, then press Enter.
You may want to change the SEP LUN if it conflicts with the LUN of another device. 1 Press Menu, choose Controller Menu, then press Enter. 2 Choose the desired controller, then press Enter. 3 Choose Config Menu, then press Enter. 4 Choose SEP Configuration, then press Enter.
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Slot Flags (Slot update status)—Controls whether the controller sends commands to the SEP to update the status of each storage enclosure slot. The default setting is ON, which means that the controller requests status updates from the storage enclosure. Global Flags (Enclosure update status)—Controls whether the controller sends commands to the SEP to update the overall status of the storage enclosure.
Loader diagnostics and utility menus (see SCSI errors (see page Adaptec Technical Support For assistance configuring and using your Adaptec product, contact your authorized distributor or Adaptec technical support at: 1 321-207-2000 or http://www.adaptec.com. Resolutions to common problems you may encounter are described in the following sections.
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Note: We strongly recommend that you leave the backoff percent at 1%. The backoff percent setting backs off or reduces the capacity of the array by the given percentage. The backoff percentage helps when you assign spares by compensating for the minor capacity differences that occur between vendors.
Troubleshooting Host SCSI Channel Problems Problem: The host SCSI BIOS scan displays “Device name not available”. The controller is properly connected, but no arrays have been created. Create an array and reboot the host system. Problem: The host SCSI BIOS scan hangs. Check that termination is set correctly in the Configuration Menu and the disk drive storage enclosure.
When this failure occurs, it means the internal CPU memory failed. Replace the controller to correct the problem. Problem: One of the POST diagnostic tests failed. Contact Adaptec technical support. Problem: The system hangs at Follow these steps to resolve the problem: Check the disk and host channels to make sure they are properly terminated.
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Check the storage enclosure to make sure everything is properly connected. If the storage enclosure and the disk drive work properly, replace the controller. Problem: The system hangs during a disk drive scan. Follow these steps to resolve the problem: Check the storage enclosure to make sure everything is properly connected.
There are a number of conditions that trigger warning or error events, activate the audible alarm, and may affect the state of the Status and Fault LEDs. The audible alarm sounds mainly when Adaptec Disk Array Administrator displays a warning or error event. Table 7-1 Table 7-2 and recommended actions to take to fix the problems.
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Table 7-1. Warning Events (Continued) Event Definition DRIVE DOWN An error occurred with the disk drive and it was downed, removing it from the active array. REPLACE The battery is BATTERY approaching its 3-year life span. SDRAM CORR A correctable single-bit SDRAM ECC error occurred.
Using the Loader Diagnostics Menu If you have any diagnostic errors, contact Adaptec technical support. (See page 7-1 Using the Loader Utility Menu If you have any diagnostic errors, contact Adaptec technical support.
Understanding SCSI Errors The event log includes SCSI errors reported by SEPs and disk drives on your system. If you see these errors in the event log, the information below may assist you. For more information about viewing the event log, see Disk Errors If a disk drive detects an error, it reports the error, which is recorded in the event log.
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Table 7-3. Sense Key Descriptions Sense Key Description No sense Recovered error Not ready Medium error Hardware error Illegal request Unit attention Data protect Blank check Vendor-specific Copy aborted Aborted command Obsolete Volume overflow Miscompare Reserved Table 7-4. ASC and ASCQ Descriptions ASCQ Descriptions Write error—auto-reallocation failed...
Disk Channel Errors Disk channel errors are similar to disk-detected errors, except they are detected by the controller, instead of the disk drive. Some disk channel errors are displayed as text strings, others are displayed as hexadecimal codes. Figure 7-2 shows a disk channel error displaying the hexadecimal code.
Table 7-5. Disk Channel Error Codes (Continued) Error Code Description I/O request was aborted because of a channel reset. I/O request was aborted because of controller’s decision to reset the channel. I/O request was aborted because of third-party channel reset (displayed as Abort 3PRST). Controller decided to abort I/O request for reasons other than bus or target reset.
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