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As well as in the event that the customer is not able to produce the invoice, receipt or sales receipt
proving the purchase or the terms outlined above are not respected, the guarantee is expressly
excluded in the following cases:
1) Any failure or breakage of components caused by transport.
2) Damage caused by inadequate electrical, hydraulic and gas installation that is not compliant with
the installation manual, or by an abnormal function of said installation.
3) Damage resulting from incorrect installation of the product, or installation not in accordance
with the requirements of the installation manual, and in particular damage due to failure of the
flues and outlets that this product is connected to.
4) Product use for purposes other than those it is intended for, as specified and resulting from the
technical documentation released by Tecnoeka.
5) Damage caused by use of the Product not in accordance with instructions contained in the user
and maintenance manual.
6) Product tampering.
7) Adjustment, maintenance and repair work on the product performed by unqualified personnel.
8) Use of non-original or non-authorised parts by Tecnoeka.
9) Damage or defect caused by negligent and / or reckless use of the product, or in violation of the
instructions prescribed by the instructions and maintenance manual.
10) Damage caused by a fire or other natural events and in any case any damage caused by
accident or due to any cause not depending on the manufacturer.
11) Damage to parts subject to normal wear that need to be replaced periodically.
Also excluded from the guarantee: painted or glazed parts, knobs, handles, mobile or removable
plastic parts, light bulbs, glass parts, seals, electronic parts, and all possible accessories, transport
costs from the consumer, the end user and / or purchaser to the Tecnoeka Ltd. facility and vice
versa. The warranty does not include oven replacement costs and the related installation costs. The
warranty excludes products purchased as used or purchased from third parties that are not
connected to or authorised by Tecnoeka.
TECNOEKA SRL is not responsible for damages, whether direct or indirect, caused by product
failure, or following the forced suspension of use.
Warranty repairs do not result in the extension or renewal thereof.
Parts replaced under warranty avail of a guarantee of 6 months from the date of shipment, certified
by a shipment document issued by Tecnoeka.
Nobody is authorised to modify the terms and conditions of guarantee or to release other terms,
neither verbal nor written.
11. Availability and supply of spare parts
Tecnoeka Srl guarantees the supply of spare parts for a period not exceeding 24 months from the
invoice date of the purchased appliance. After that date, availability of spare parts cannot be
guaranteed.
12. Applicable laws and court of competent jurisdiction
The supply contracts will be regulated by Italian law, with the express exclusion of international
standards and the Vienna Convention on the International Sales of Goods dated 11 April 1980. Any
disputes will fall under the exclusive jurisdiction of the Court of Padua.
The products included on manuals may be subject, without any notice or liability for Tecnoeka Srl,
to technical and functional design changes aimed at improvements without compromising their
essential functional and safety features. Tecnoeka Srl is not responsible for any inaccuracies due to
poor printing or transcription errors, that could appear on any tool of presentation and/or technical
and commercial description of its products to customers.
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