Chapter 8: Troubleshooting Guide; Introduction - Watts AERCO Benchmark 2.0LN User Manual

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Benchmark 2.0LN Dual-Fuel Low NOx Boiler

CHAPTER 8: TROUBLESHOOTING GUIDE

8.1 INTRODUCTION

This troubleshooting guide is intended to aid service/maintenance personnel in isolating the
cause of a fault in a Benchmark 2.0LN Boiler. The troubleshooting procedures contained herein
are presented in tabular form on the following pages. These tables are comprised of three
columns labeled: Fault Indication, Probable Cause and Corrective Action. The numbered items
in the Probable Cause and Corrective Action columns correspond to each other. For example,
Probable Cause No. 1 corresponds to Corrective Action No. 1, etc.
The front panel of the C-More Control Box contains an RS232 port
which can be interfaced to a laptop computer or other suitable
device. This RS232 communication feature permits service
personnel to view menu items and data logs which can be useful
in isolating faults. Refer to Chapter 9 of this manual for detailed
RS232 communication set-up and procedures.
When a fault occurs in the Benchmark Boiler, proceed as follows to isolate and correct the fault:
Observe the fault messages displayed in the Control Box display.
1.
Refer to the Fault Indication column in Troubleshooting Table 8-1 which follows and
2.
locate the Fault that best describes the existing conditions.
Proceed to the Probable Cause column and start with the first item (1) listed for the Fault
3.
Indication.
Perform the checks and procedures listed in the Corrective Action column for the first
4.
Probable Cause candidate.
Continue checking each additional Probable Cause for the existing fault until the fault is
5.
corrected.
Paragraph 8.2 and Table 8-2 contain additional troubleshooting information which may
6.
apply when no fault message is displayed.
7. If the fault cannot be corrected using the information provided in the Troubleshooting
Tables, contact your local AERCO Representative.
AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913 • Ph: 800-526-0288
PR2: 04/22/13
Operation and Maintenance Manual
NOTE
GF-127
OMM-0052_0E
Page 83 of 158

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