Grandstream Networks GRP Series Administration Manual
  1. Manuals
  2. Brands
  3. Grandstream Networks Manuals
  4. IP Phone
  5. GRP Series
  6. Administration manual
Grandstream Networks GRP Series Administration Manual

Grandstream Networks GRP Series Administration Manual

Essential ip phone
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
GRP260x Series - Administration Guide
Thank you for purchasing Grandstream GRP260X Essential IP Phones.
The GRP Series of Essential IP Phones provides simple, easy-to-use devices with zero-touch provisioning for mass deployment
and easy management. The four devices in the Essential series are designed to offer simple-to-use, affordable desktop IP
Phones with a sleek design and next-generation features. Built for the needs of on-site and remote workers and designed for
easy deployment by enterprises, service providers, and other high-volume markets, these essential IP phones offer an easy-to-
use and easy-to-deploy voice endpoint.
PRODUCT OVERVIEW
Feature Highlights
The following table contains the major features of the GRP260X phones:
GRP2601
GRP2601P
GRP2601W
GRP2602
GRP2602P
GRP2602W
GRP2602G
GRP2603
GRP2603P
● 4 programmable context-sensitive soft keys.
● 10/100M net work ports.
● Integrated PoE (for GRP2601P only).
● 5-way conference.
● Electronic Hook Switch (EHS) support for Plantronics & Jabra &
Sennheiser.
● Wi-Fi support (GRP2601W only).
● 2 SIP account keys with dual-color LED
● 4 programmable context-sensitive soft keys.
● 10/100M network ports. (1000M for GRP2602G)
● Integrated PoE (for GRP2602P/GRP2602G only).
● 5-way conference.
● Electronic Hook Switch (EHS) support for Plantronics & Jabra &
Sennheiser.
● Wi-Fi support (GRP2602W only).
● 3 SIP account keys with dual-color LED.
● 4 XML programmable context sensitive soft keys
● 132 x 64 backlit graphical LCD display
● 10/100/1000 Mbps Ethernet ports.
● Integrated PoE (GRP2603P only).
● 5-way conference.
● Electronic Hook Switch (EHS) support for Plantronics & Jabra &
Sennheiser.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the GRP Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Grandstream Networks GRP Series

Summary of Contents for Grandstream Networks GRP Series

  • Page 1 Thank you for purchasing Grandstream GRP260X Essential IP Phones. The GRP Series of Essential IP Phones provides simple, easy-to-use devices with zero-touch provisioning for mass deployment and easy management. The four devices in the Essential series are designed to offer simple-to-use, affordable desktop IP Phones with a sleek design and next-generation features.

  • Page 2: Technical Specifications

    ● 3 SIP account keys with dual-color LED. ● 4 XML programmable context sensitive soft keys ● 132 x 64 backlit graphical LCD display ● 10/100/1000 Mbps Ethernet ports. ● Integrated PoE (GRP2604P only). ● 5-way conference. ● Electronic Hook Switch (EHS) support for Plantronics & Jabra & GRP2604 Sennheiser.
  • Page 3 中文 (Traditional Chinese) WebUI Language: English 简体中文 (Simplified Chinese) ‫( اﻟﻌﺮﺑﯿﺔ‬Arabic) Čeština (Czech) Deutsch (German) Español (Spanish) Français (French) ‫( עברית‬Hebrew) Hrvatski (Croatian) Magyar (Hungarian) Italiano (Italian) 日本語 (Japanese) 한국어 (Korean) Nederlands (Dutch) Polski (Polish) Português (Portuguese) Русский (Russian) Slovenščina (Slovenian) Türkçe (Turkish) 繁體中文 (Traditional Chinese) Firmware upgrade via FTP/TFTP / HTTP / HTTPS, mass provisioning using GDMS/TR-069 or AES Upgrade/Provisioning...
  • Page 4 Base Stand Yes, 1 angle positions available Wall Mountable Yes, (*wall mount sold separately) Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES Security encrypted configuration file, SRTP, TLS, 802.1x media access control, secure boot LCD Language: English 简体中文...
  • Page 5 Support for G7.29A/B, G.711µ/a-law, G.726, G.722(wide-band),G723,iLBC, OPUS, in-band, and out-of- Voice Codec band DTMF(in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics & Jabra &Sennheiser headsets) Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call- appearance(SCA)/bridged-line-appearance(BLA), downloadable phonebook (XML, LDAP, up to 2000 Telephony Features items), call waiting, call log (up to 800 records), off-hook auto dial, auto answer, click-to-dial, flexible...
  • Page 6 SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, Protocols/Standards NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, SNMP, 802.1x, TLS, SRTP, IPV6 Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports, integrated PoE (GRP2603P only) Graphic Display 132 x 64 backlit graphical LCD display 3 SIP account keys with dual-color LED, 4 XML programmable context sensitive soft keys, 5...

  • Page 7: Getting Started

    GRP2604 phone, handset with cord, base stand, universal power supply (GRP2604 only), network Package Content cable, Quick Installation Guide FCC: Part 15 Class B; FCC Part 68 HAC; CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1; Compliance RCM: AS/NZS CISPR32;...

  • Page 8: Using The Phone Stand

    Phone Stand and Mounting Slots on the GRP260X Using the Phone Stand For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand. (Upper half, bottom part). Using the Slots for Wall Mounting 1.

  • Page 9: Configuration Via Keypad

    – Select “Wi-Fi Network” and GRP2602W will automatically start scanning within the range. – A list of Wi-Fi networks will be displayed. Select the desired network, and if required, enter the correct password to connect. – Users can add and connect to a hidden network by accessing “Wi-Fi” Network” and then pressing on Add softkey .
  • Page 10 - Account Settings: Enable/Disable SIP account, Configures Account Name, SIP server’s address, SIP User ID, SIP Auth ID, SIP Password, Outbound Proxy, and Voice Mail Access Number. - Call Settings: Enable/Disable DND, Enable Disable Auto Answer for SIP account, Enable/Disable Call Forward (Forward All/Busy/No Answer). - Basic Settings: ...
  • Page 11 ● LDAP User could configure phonebooks/groups options here, download phonebook XML to the phone and search and dial from the local phonebook and search and dial from LDAP phonebook. Factory Functions sub menu includes the following options: ● Audio Loopback: Speak to the phone using speaker/handset/headset. If you can hear your voice, your audio is working fine.

  • Page 12: Configuration Via Web Browser

    Users can also leverage the numeric keys and assign them different functions by pressing the key for 3 seconds and selecting the Mode and Value. The supported modes are: Speed Dial, Speed Dial via Active Account, Dial DTMF, Voicemail, Call Return, LDAP Search, Call History, INFO, Messages, DND, Redial, Open Door, Provision, and HTTP Command.

  • Page 13: Configuration Guide

    CONFIGURATION GUIDE This section describes the options in the phone’s Web GUI. As mentioned, you can log in as an administrator or an end-user. Status: Displays the Account status, Network status, and System Info of the phone. Account: To configure the SIP account. Phone Settings: To configure phone general settings, Call Settings, Ringtone, and Multicast Paging.

  • Page 14: Account Page Definitions

    DNS Server 2 The DNS server address 2 obtained on the phone. PPPoE Link Up PPPoE connection status. NAT Type The type of NAT connection used by the phone. NAT Traversal Display the status of NAT connection for each account on the phone. Status ��...
  • Page 15 Indicates whether the account is active. Account Active The default setting is “No”. The name associated with each account to be displayed on the LCD. (e.g., Account Name MyCompany) The URL or IP address, and port of the SIP server. This is provided by your VoIP SIP Server service provider (e.g., sip.mycompany.com, or IP address) The URL or IP address, and port of the SIP server.
  • Page 16 Sets the maximum number of retries for the device to send requests to the server. In DNS SRV configuration, if the destination address does not respond, all request Max Number Of Sip Request Retries messages are resent to the same address according to the configured retry times. Valid range: 1-10.
  • Page 17 Proxy-Require A SIP Extension to notify the SIP server that the phone is behind a NAT/Firewall. Configures whether a SBC server is used. Note: If enabled, make sure an outbound Use SBC proxy is set up. Account x �� SIP Settings Basic Settings Selects whether the phone will send SIP Register messages to the proxy/server.
  • Page 18 Configures whether the “Privacy Header” is present in the SIP INVITE message. ● Default: the phone will add “Privacy Header” when special feature is not “Huawei IMS”. Use Privacy Header ● Yes: the phone will always add “Privacy Header”. ● No: the phone will not add “Privacy Header”. The default setting is “default”.
  • Page 19 ● If set to “Dual (BLF Enforced)“, phone will try to enforce BLF subscriptions to use TCP protocol by adding ‘transport=tcp’ to the Contact header. The default setting is “Transport Only”. Local SIP Port Configures the local SIP port used to listen and transmit. Specifies if “sip”...
  • Page 20 If set to “Yes” and the remote party supports session timers, the phone will use a session timer when it makes outbound calls. Caller Request Timer The default setting is “No”. If set to “Yes” and the remote party supports session timers, the phone will use a session timer when it receives inbound calls.
  • Page 21 Selects “ITU” or “IETF” for G.726-32 packing mode. G.726-32 Packing Mode The default setting is “ITU”. G.726-32 Dynamic Payload Type Specifies G.726-32 payload type. Valid range is 96 to 127. Default is 127. Specifies Opus payload type. Valid range is 96 to 127. It cannot be the same as iLBC Opus Payload Type or DTMF Payload Type.
  • Page 22 Enable SRTP mode based on your selection from the drop-down menu. ● No ● Enabled but Not forced SRTP Mode ● Enabled and Forced ● Optional The default setting is “No”. Allows users to specify the length of the SRTP calls. Available options are: ●...
  • Page 23 Configure the port of the central report collector that accepts voice quality reports VQ RTCP-XR Collector Port contained in SIP PUBLISH messages. Configures whether Symmetric RTP is used or not. Symmetric RTP means that the UA Symmetric RTP uses the same socket/port for sending and receiving the RTP stream. The default setting is “No”.
  • Page 24 Play warning tone for Auto Answer If enabled, phone will play warning tone when auto answering Intercom. Intercom Used exclusively to match the contents of the Alert-Info header for auto answer. The Custom Alert-Info for Auto Answer default auto answer headers will not be matched if this is defined. If set to “Yes”, the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep, based on the SIP Call-Info/Alert-Info Allow Auto Answer by Call-...
  • Page 25 Configures the timeout (in seconds) when waiting for sipfrag response in blind Blind Transfer Wait Timeout transfer. Valid range is 30 to 300. Default setting is “30”. If set to “Yes”, the “Refer-To” header uses the transferred target’s Contact header Refer-To Use Target Contact information for attended transfer.
  • Page 26 ● Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, and 911 or any 11 digit numbers with leading digits 1617; ● Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers;...
  • Page 27 Specifies matching rules with number, pattern, or Alert Info text (up to 10 matching rules). When the incoming caller ID or Alert Info matches the rule, the phone will ring with selected distinctive ringtone. Matching rules: ● Specific caller ID number. For example, 8321123. ●...
  • Page 28 If set to “Yes”, SIP User ID will be checked in the Request URI of the incoming INVITE. Check SIP User ID for Incoming If it does not match the phone’s SIP User ID, the call will be rejected. The default INVITE setting is “No”.
  • Page 29 Enables presence feature on the phone. PUBLISH for Presence The default setting is “No”. Configures the interval (in seconds) when the line-seize is considered timed out when Line-Seize Timeout Shared Call Appearance feature is used. Valid range is 15 to 60. Call Park Configure the feature access code for parking current call to parking lot or another Call Park Feature Code...
  • Page 30 Note: If the device is registered with Broadsoft account, it does not matter if local call features are enabled or disabled, once the Broadsoft account is set, special feature to Broadsoft and Feature Key Synchronization is enabled, the call feature will be handled by Broadsoft server, not by the phone.
  • Page 31 When set to “Yes”, this parameter will force random generation of both the local SIP and RTP ports. This is Use Random usually necessary when multiple phones are behind the same full cone NAT. The default setting is “Yes” Port Note: This parameter must be set to “No”...
  • Page 32 FTP/HTTP The password for FTP/HTTP server. Password Sets the public mode timeout (min), the time starts from the last idle state of the phone. Public Mode The Valid Range is 10-1440min  Timeout The Default value is 10min Phone Settings �� Call Settings General Account Mode In Calling State, each key displays the call status of the corresponding account.
  • Page 33 Configure the priority if the ID source displayed on the phone when incming/outgoing calls. Select on ID Contact Source source and click Up/Down arrow on the right to adjust the order. Priority Note: If the "Caller ID Display" under the account is configured as "Disabled", the caller number cannot be obtained, the phone will only display "Unavailable".
  • Page 34 Auto Redial Configures the interval between each redial if "Auto Redial" is enabled. Interval Bypass Dial Plan Through Configures hether to check dial plan when dialing from call history and phonebook directories. Call History and Directories Enable Call Completion If enabled, phone will automatically redial the previous failed call when the remote party becomes available. Service Incoming Enable...
  • Page 35 Enabled by Default In-call Dial Number on Configures the number to be dialed as DTMF using TRANSFER button. Pressing Transfer Key Enable Busy Tone on Configures the phone to Play busy tone when call is disconnected remotely. Remote Enabled by Default. Disconnect Enable Mute When set to "No", the mute key will not work while on call.
  • Page 36 ● Allow All: The local DND function is invalid. ● Allow Only Contacts: When the local DND function is enabled, only local contacts and the configured override numbers can call in. ● Allow Override Numbers: When the local DND is turned on, only the configured coverage numbers can call in.
  • Page 37 Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]; ● System (Frequencies are in Hz and cadence on and off are in 10ms) Ring Tone ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of silence. ● Dial Tone To set a continuous ring, OFF should be zero. Otherwise, it will ring ON ms and a pause of OFF ms and then ●...
  • Page 38 Defines multicast listening addresses and labels. For example: ● “Listening Address” should match the sender’s Value such as Multicast “237.11.10.11:6767” Listening ● “Label” could be the description you want to use. For details, please check the “Multicast Paging User Guide” on our Website. Phone settings definitions Network Settings Page Definitions Network Settings ��...
  • Page 39 Enter the IPv6 prefix length when Full Static is used in “Statically configured” IPv6 IPv6 Prefix Length address type. Enter the IPv6 Prefix (64 bits) when Prefix Static is used in “Statically configured” IPv6 IPv6 Prefix(64 bits) address type. DNS Server 1 Enter the DNS Server 1 for IPv6.
  • Page 40 ● WPA-Enterprise(802.1x): Enterprise Wi-Fi security with 802.1X authentication and RADIUS server. ● WPA3-SAE: Latest Wi-Fi security with enhanced protections against brute-force attacks. ● WPA3-Enterprise(802.1x): Stronger encryption and security for enterprise networks using 802.1X authentication. Password Determines the password for the selected Wi-Fi network. Advanced Configures IPv4 and IPv6 modes.
  • Page 41 ● AES-128 ● AES-256 ● Triple-DES ● AES-128-GCM ● AES-256-GCM The default setting is “Blowfish”. Configures the optional username for authentication if the OpenVPN server supports OpenVPN® Username Configures the optional password for authentication if the OpenVPN server supports OpenVPN® Password Additional options to be appended to the OpenVPN®...
  • Page 42 Assigns the priority value of the Layer2 QoS packets. The valid range is 0 – 7. The Layer 2 QoS 802.1p Priority Value default value is 0 Defines the MTU in bytes. The valid range is 576 – 1500. Maximum Transmission Unit (MTU) The default value is 1500 bytes.
  • Page 43 ● NAPTR DNS Cache Time Interval (s): The time interval that the resource record may be cached before the source of the information should again be consulted, Default value is 300 seconds. ● NAPTR DNS Cache Order: A 16-bit unsigned integer specifying the order in which the NAPTR records must be processed to ensure the correct ordering of rules.
  • Page 44 Privacy Key Enter the Privacy Key for SNMPv3. SNMP Trap Version Choose the Trap version of the SNMP trap receiver. SNMP Trap IP IP address of trap destination. SNMP Trap port Port of Trap destination (Default 162) SNMP Trap Interval Time interval between traps (Default is 5).
  • Page 45 ● Enter a series of DTMF digits, a character from "A-D" or "R" (for Hook Flash) in the Value field to be dialed during the call. “Enable MPK Sending DTMF” has to be set to “Yes” first. Voicemail: ● Select Account and enter Voicemail access number in the Value field. Call Return: ●...
  • Page 46 ● On this mode, the configured key can be used to redial numbers. Presence Eventlist: ● This option is similar to the Presence Watcher option but in this case the PBX collects the information from the phones and sends it out in one single notify message. Note: The PBX server has to support this feature.
  • Page 47 ● Call Park ● Intercom ● LDAP Search ● Conference ● Multicast Paging ● Call Log ● Monitored Call Park ● Menu ● Information ● Messages ● Forward ● DND ● Redial ● Multicast Listen Address ● Presence EventlistNew List Item ●...
  • Page 48 the last answered call. Transfer: Select Account and enter the number in the Value field to be transferred (blind transfer) during the call. Call Park: Select Account and enter the call park extension in the Value field to park/pick up the call. LDAP Search: This option is to narrow the LDAP search scope.
  • Page 49 Programmable Keys �� Idle Screen Softkeys Custom Idle Screen Softkey Enables/disables softkey layout.Default is disabled  Layout  Press on Add Custom Softkey radio button to add/configure up to 3 custom softkeys. Supported key modes are speed dial, speed dial via active account, and voicemail. Custom Softkey Note: The softkey icons have been updated and now have the option to be customized on preference based on the key mode , either speed Dial , speed dial via active, or voicemail.
  • Page 50 Transfer State: ● Custom Softkey layout when device is under TRANSFER state. ● Available softkeys: Cancel, Backspace, Transfer, Dial Local Contacts, Call History, Remote Contacts 1, Remote Contacts 2, Remote Contacts 3, Remote Contacts  Conference State: ● Custom softkey layout when device is under CONFERENCE state. ●...
  • Page 51 System Settings Page Definitions System Settings → Time and Language Date and Time Defines the URL or IP address of the NTP server. The phone may obtain the date and time from the server. NTP Server The default setting is “pool.ntp.org”. Defines the URL or IP address of the NTP server.
  • Page 52 Configures the date display format on the LCD. The following formats are supported. ● yyyy-mm-dd: 2019-03-02 Date Display ● mm-dd-yyyy: 03-02-2019 Format ● dd-mm-yyyy: 02-03-2019 ● dddd, MMMM dd: Saturday, March 02 The default setting is yyyy-mm-dd. Time Display Configures the time display in 12-hour or 24-hour format on the LCD. The default setting is in 12-hour format. Format Language Display...
  • Page 53 Configure the password inquiry for Wi-Fi settings. ● Default: The password is needed when configuration via keypad menu is no Unrestricted Wi-Fi Settings ● Always Require Password: The password is needed no matter what configuration via keypad menu mode Security Level ● No Password Required: No password is needed no matter what configuration via keypad menu mode is. Web Access HTTP Web Configures the HTTP port under the HTTP web access mode.
  • Page 54 User Password New Password Set new password for web GUI access as User. This field is case sensitive. Confirm Enter the new User password again to confirm. Password Admin Password Current The current admin password is required for setting a new admin password. Password Set new password for web GUI access as Admin.
  • Page 55 Load CA Phone will verify the server certificate based on the built-in, custom or both trusted certificates list. Certificates The default setting is “Default Certificates”. SCEP Basic Settings Enable SCEP Enables/disables the Simple Certificate Enrollment Protocol (SCEP) for automated certificate management. SCEP Server Specifies the URL of the SCEP server (CA URL or RA URL).
  • Page 56 Certificate Applicant HTTP Authentication User ID Sets the username for HTTP authentication when accessing the SCEP server. Password Defines the password for HTTP authentication. Certificates and Updates CA Certificate View the CA certificate issued by CA institution. Configure an alternative name for the CA-signed certificate. The following options are supported: ●...
  • Page 57 Display Control Backlight Configures the LCD brightness when the phone is active. Valid range is 0 to 8 where 0 is off and 8 is the Brightness: brightest. Active Backlight Configures the LCD brightness when the phone is idle. The valid range is 0 to 8 where 0 is off and 8 is the Brightness: brightest，...
  • Page 58 Group Listen Group Listen with Speaker with Speaker Headset When headset is connected to the phone, users could use the HEADSET button in “Default Mode” or “Toggle Headset/Speaker”. Default Mode: ● When the phone is in idle, press HEADSET button to off hook the phone and make calls by using headset. Headset icon will display on the screen in dialing/talking status.
  • Page 59 When the Handset Noise Shield feature is enabled, the remote party will hear less environmental noise during Enable a call. If set to "High Shielding", most of the environmental noise can be shielded. If set to "Soft Shielding", Handset Noise some environmental comfort noise will remain for the remote party.

  • Page 60: Maintenance Page Definitions

    Enable TR-069 Enables TR-069 URL for TR-069 Auto Configuration Servers (ACS). ACS URL Default setting is: https://acs.gdms.cloud TR-069 ACS username for TR-069. Username TR-069 ACS password for TR-069. Password Periodic Enables periodic inform. If set to “Yes”, device will send inform packets to the ACS. The default setting is Inform Enable “Yes”.
  • Page 61 Firmware Defines the server path for the firmware server. Server Path Firmware Server The username for the firmware server. Username Firmware Server The password for the firmware server. Password Firmware File If configured, only the firmware with the matching encrypted prefix will be downloaded and flashed into the Prefix phone.
  • Page 62 Defines the server path for provisioning. Config Server Note: Protocol header can be added in the Config Server path (Eg:https://) without the need to configure it on Path the "Config Upgrade via" parameter. Config Server The username for the HTTP/HTTPS server. Username Config Server The password for the HTTP/HTTPS server.
  • Page 63 Allow DHCP Option 120 to Enables DHCP Option 120 from local server to override the SIP Server on the phone. The default setting is override SIP “No”. Server When enabled, users could select Option 150 or Option 160 to override the firmware server instead of using the configured firmware server path or the server from option 43 and option 66 in the local network.
  • Page 64 ● negotiated codec (INFO level). ● Ethernet link up (INFO level). ● SLIC chip exception (WARNING and ERROR levels). ● Memory exception (ERROR level). Configures the preferred header format for Syslog. The options are: ● Legacy (Default setting) ● RFC3164 Compliant Syslog Header Format The RFC3164 compliant header begins with "PRI"...
  • Page 65 Expiration Displays the Expiration time of the Remote Diagnostics , The Expiration time is set to 48 hours since the start Time  of the Remote Diagnostics Maintenance �� Outbound Notification Action URL Phone Status Setup Configures the Action URL to send when phone finishes setup process. Completed Registered Configures the Action URL to send when phone successfully registers a SIP account.
  • Page 66 Attended Configures the Action URL to send when phone performs attended transfer. Transfer Transfer Configures the Action URL to send when phone successfully transfers a call. Completed Transfer failed Configures the Action URL to send when phone fails to transfer a call. Hold Call Configures the Action URL to send when phone places a call on hold.
  • Page 67 Enable SSL Configure whether to use SSL to encrypt for SMTP protocol. This option is not editable for XMPP. Destination Configure destination server address, e.g., talk.google.com. Address Port Configure destination server port, e.g., 5222. Domain Configure the destination server domain for XMPP protocol. This option is not editable for SMTP. Username Configure the authorization username of the destination server.
  • Page 68 VQ RTCP-XR Configure the interval (in seconds) of phone sending an interval quality report to the central report collector Interval periodically throughout a call. Report Period Alert Report Warning Configure the threshold value of listening MOS score (MOS-LQ) multiplied by 10. The threshold value of MOS- Threshold for LQ causes the phone to send a warning alert quality report to the central report collector.
  • Page 69 Use Auto Location To enable or disable auto location services on the phone. (Reboot Required) Service Application �� XML Application Idle Screen Idle Screen Configures to enable idle screen XML download via HTTP, HTTPS or TFTP. Download Download Screen If set to “Yes”, the idle screen XML file will be downloaded when the phone boots up. XML at Boot-up Custom...
  • Page 70 Delete All Press to delete all contacts. Contacts Group Management Add Group Specifies Group’s name to add new group. More than 30 Groups supported. Edit Group Edits selected group. Delete Delete Selected group. Group Phonebook Management Enable Configures to enable phonebook XML download. Users could select HTTP/HTTPS/TFTP to download the Phoneboo phonebook file.
  • Page 71 Upload Click on “Upload” to upload local XML phonebook file to the phone. Phoneboo Default Configure the default phone book search mode.it can be set to Exact Match or Quick Match. Search The default value is Quick Match  Mode Application �� LDAP Obtain from UCM Server Obtain LDAP...
  • Page 72 (&(telephoneNumber=%) (cn=*)) returns all the records with the “telephoneNumber” field starting with the entered prefix and “cn” field set. Configures the filter used for name lookups. Examples: LDAP (|(cn=%)(sn=%)) returns all records which has the “cn” or “sn” field starting with the entered prefix; Name (!(sn=%)) returns all the records which do not have the “sn”...
  • Page 73 Default Account Exact Search for exact match result. Match Default setting is “No”. Search Application �� Remote Phonebook The user can configure up to 5 XML Remote Phonebooks. Note: It is now possible to configure multiple departments on each remote phonebook. Display Configures the entry information to be shown on phone’s LCD.
  • Page 74 {mac}：Phone MAC address {Exactsearch}：whether to query accurately (0-fuzzy, 1-exact) {Condition}： query criteria (entered number/name, etc.) {Pagecount}： The maximum number of query results displayed on a page {Pagenum}： Number of pages at the beginning of the query When the configuration item is empty (including all blank data), the phone sends a get request, otherwise, the phone sends a post request.
  • Page 75 ● When using Peering scenario, on “System Number” field of the GRP260x specify the IP address of the peered GDS37XX. ● When using Registration scenario and both GRP260x and GDS37XX are registered on the same SIP server, specify the SIP extension of the GDS37XX on “System Number”...
  • Page 76 Enable/Disable Broadsoft Network directories. The directory types are: ● Group Directory: Enable/Disable and rename the BroadWorks Xsi Group Directory features on the phone. If keep the Name box blank, the phone will use the default name “Group” for it. ● Enterprise Directory: Enable/Disable and rename the BroadWorks Xsi Enterprise Directory features on the phone.

  • Page 77: Nat Settings

    If "Yes", Network Access Identifier (NAI) is included as a device identity in the location HELD NAI request sent to the Location Information Server (LIS) A user can configure multiple emergency numbers separated with the delimiter E911 Emergency Numbers symbol ";". If "Yes", E.911 INVITE message includes the "Geolocation-Routing"...
  • Page 78 Packet Capture when running Remote SSH capture Remote SSH capture is the process of remotely accessing and capturing network traffic on a target machine via a secure shell (SSH) connection. When configured, The Remote SSH option will allow us to capture the network traffic that is flowing through the GRP260x IP phone.
  • Page 79 4. Define the SSH server address and port, which are the captured device IP address and port. 5. Authenticate using the credentials of the device’s web UI. 6. Set the remote capture command to other:pcap. Once the steps are followed, an “SSH remote capture” option will be displayed on the main page of Wireshark, to start capturing, click on “SSH remote capture”...

  • Page 80: Upgrading And Provisioning

    and when capturing a packet in the web UI of the grandstream IP phone it can be viewed and monitored on Wireshark software directly as shown in the example below: Note Please contact technical support for steps to decrypt encrypted captured packets. UPGRADING AND PROVISIONING Unified Firmware The GRP2601 / GRP2601P / GRP2602 / GRP2602P /GRP2602W / GRP2603 / GRP2603P / GRP2604 / GRP2604P support unified...

  • Page 81: Firmware Upgrade

    Firmware Upgrade The GRP260X series can be upgraded via TFTP / FTP / FTPS / HTTP / HTTPS by configuring the URL/IP Address for the TFTP / HTTP / HTTPS / FTP / FTPS server and selecting a download method. Configure a valid URL for TFTP, FTP/FTPS, or HTTP/HTTPS, the server name can be FQDN or IP address.

  • Page 82: Phone Provisioning

    Custom ringtone provisioning Codec: must be Opus Frequency: 16K Audio Channel: Mono Phone Provisioning Configuration File Download Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File (binary or XML) through TFTP, FTP/FTPS, or HTTP/HTTPS. The “Config Server Path” is the TFTP, FTP/FTPS, or HTTP/HTTPS server path for the configuration file.
  • Page 83 *212 -- Config upgrade via *234 -- Config prefix *235 -- Config postfix *237 -- Config upgrade Server *240 – Authenticate Config File *1359 – XML Config File Password *8463 – Validate Server Certificate *8467 – Download and process ALL Available Config Files *20713 –...

  • Page 84: No Touch Provisioning

    2. Phone found there is change(s) compared with the current setting on the phone (Any valid P-value change, no matter if it does need a reboot to apply or not). 3. The phone will update to the new setting (will not save P22421 itself) and will go into the normal reboot process (e.g.: if there is an active call, the phone will wait until it is finished) Second-time download: 1.

  • Page 85: Restore Factory Default Settings

    RESTORE FACTORY DEFAULT SETTINGS Warning Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore them to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
  • Page 86 Added Support of LLDP Timeout before DHCP Request. [LLDP Timeout before DHCP Request] Firmware Version 1.0.5.68 Added support to disable voicemail key. [Voicemail Key Mode] Added support to configure a failover OpenVPN® server. [OpenVPN® Server Secondary Address] Firmware Version 1.0.5.65 Changed wording from blacklist to block list and from whitelist to allow list.
  • Page 87 Added Support of multicast timer. [Multicast Call Timeout] Firmware Version 1.0.5.19 Added Support to hide LCD pop-up options. [HIDE POP-UP OPTIONS] Added Support of MPK/VPK mode HTTP command. [HTTP Command] Added Support of MPK/VPK mode Call Flip. [Call Flip] Updated VPK Value name max length to 256. [Label] Added Support of Trusted Domain Name List.
  • Page 88 Added Support For Energy Saving. [ENERGY SAVING] Added Support for the Total Number of Custom Ringtone Update. [Total number of Custom Ringtone Update] Removed Call Waiting Tone Gain from Ringtone Settings.[Phone Settings Page Definitions] Added Support to synchronize time via sip header when the NTP server is not configured. [Time and Language] Added Support to clear user data if a different user logs in.
  • Page 89 Added support to disable the mute key in the call feature. [Phone Settings Page Definitions] Added support of TCP Keep-alive for the TCP connection between the terminal and the SIP server. [Account Page Definitions] Added support of RTCP Keep-alive method. [Account Page Definitions] Added support of RTP Keep-alive method.
  • Page 90 Grandstream Networks, Inc. is not permitted. Grandstream is a registered trademark and the Grandstream logo is the trademark of Grandstream Networks, Inc. in the United States, Europe, and other countries.
  • Page 91 If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If any trouble experienced with this equipment, please contact (Agent in the US): Company Name: Grandstream Networks, Inc. Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA Tel: 1-617-5669300 If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from the network until the problem is resolved.
  • Page 92 20 cm between the radiator and your body. CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment GRP2602W are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.grandstream.com/support/resources/...

This manual is also suitable for:

Grp260 seriesGrp2601Grp2601pGrp2601wGrp2602Grp2602p ... Show all

Table of Contents