Troubleshooting - Mitel Rack PDM Charger Installation And Operation Manual

Rack PDM Charger
Installation and Operation Manual

6. TROUBLESHOOTING

NOTE: The LED is disabled on the Basic Charger Rack.
For general LED indications, see
Status LED on the charger is not lit.
Check that power is supplied.
If power is supplied and the status LED is still not lit:
The probable cause is a software error. Send charger for service.
Status LED on the charger is fixed red.
Software error. Send charger for service.
Status LED is flashing red for 3s, then green
Software error. A factory reset has been performed. It may be necessary to set
parameters from WinPDM/CPDM3/WSM3.
Status LED is flashing red (100 ms on, 800 ms off) for more than 3s
An error occurred during Easy Replacement. Remove handset from charger.
NOTE: Easy Replacement is not applicable for some handset models. Refer to the
Data Sheet for the Rack PDM Charger for more information.
Status LED is flashing red (800 ms on, 100 ms off) for more than 3s
If the error occurred during Easy Replacement, remove the handset from the charger.
The charger should return to normal operation.
Software error in charger. Send charger for service.
Charging does not start
Check that the handset is properly inserted in the charger.
The Rack PDM Charger does not appear in WinPDM/CPDM3/WSM3.
Check that the communication cable (USB or Ethernet) is connected.
To reset the Rack PDM Charger, press the embedded LED on the front of the charger,
for example with a pen or a screw driver.
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5.4 LED Indications on page 20.
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