Mercedes-Benz C-Class Convertible 2021 Operator's Manual page 349

To avoid damage to the vehicle, deactivate
these systems in the following or similar sit‐
uations:
During towing
#
In a car wash
#
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar sys‐
tems.
* NOTE Damage to the vehicle due to tow‐
ing away incorrectly
Observe the instructions and notes on
#
towing away.
Vehicles with automatic transmission
Permitted towing methods
Both axles on Yes, maximum 31 miles
the ground (50 km) at 31 mph (50 km/h)
Front axle No
raised
Rear axle Yes, if the steering wheel is
raised fixed in the center position
with a steering wheel lock
4MATIC vehicles
Permitted towing methods
Both axles on Yes, maximum 31 miles
the ground (50 km) at 31 mph (50 km/h)
Front axle No
raised
Rear axle No
raised
To tow with a raised axle: towing should be
performed by a towing company.
Breakdown assistance 347
Towing the vehicle with both axles on the
ground
Observe the notes on the permitted towing
#
methods ( page 346).
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Make sure that the battery is connected and
#
charged.
Observe the following points when the battery is
discharged:
The engine cannot be started
R
The electric parking brake cannot be
R
released or applied
Vehicles with automatic transmission:
R
The automatic transmission cannot be shif‐
ted to position i or j
% Vehicles with automatic transmission: If
the automatic transmission cannot be shif‐
ted to position i, or the multifunction dis‐
play in the instrument cluster does not show
anything, have the vehicle transported away
( page 349). A towing vehicle with lifting
/
equipment is required for vehicle transporta‐
tion.