Mercedes-Benz C-Class Convertible 2021 Operator's Manual page 33

If you use services, such as repair services and
maintenance work, stored operational data as
well as the vehicle identification number can be
read out and used. They can be read out by
service network employees, such as workshops
and manufacturers or third parties, such as
breakdown services. The same is true in the
case of warranty claims and quality assurance
measures.
In general, the read out is performed via the
legally prescribed port for the diagnostics con‐
nection in the vehicle. The operational data that
are read out document technical states of the
vehicle or of individual components and assist in
the diagnosis of malfunctions, compliance with
warranty obligations and quality improvement.
To that end, these data, in particular information
about component loads, technical events, mal‐
functions and other faults may be transmitted
along with the vehicle identification number to
the manufacturer. Furthermore, the manufac‐
turer is subject to product liability. For this rea‐
son the manufacturer also uses operational data
from the vehicle, for example, for recalls. These
data can also be used to examine the custom‐
er's warranty and guarantee claims.
Fault memories in the vehicle can be reset by a
service outlet or at your request as part of repair
or maintenance work.
Convenience and infotainment functions
You can store convenience settings and individ‐
ual settings in the vehicle and change or reset
them at any time.
Depending on the vehicle equipment, this
includes the following settings, for example:
Seat and steering wheel positions
R
Suspension and climate control settings
R
Individual settings, such as interior lighting
R
Depending on the selected equipment, you can
import data into vehicle infotainment functions
yourself.
Depending on the vehicle equipment, this
includes the following data, for example:
Multimedia data, such as music, films or pho‐
R
tos for playback in an integrated multimedia
system
General notes
Address book data for use in connection with
R
an integrated hands-free system or an inte‐
grated navigation system
Entered navigation destinations
R
Data about the use of Internet services
R
These data for convenience and infotainment
functions may be saved locally in the vehicle or
they may be located on a device which you have
connected to the vehicle, such as a smartphone,
USB flash drive or MP3 player. If you have
entered these data yourself, you can delete them
at any time.
This data is transmitted from the vehicle to third
parties only at your request. This applies, in par‐
ticular, when you use online services in accord‐
ance with the settings that you have selected.
Smartphone integration (e.g. Android Auto or
Apple CarPlay)
If your vehicle is accordingly equipped, you can
connect your smartphone or another mobile end
device to the vehicle. You can then control them
by means of the control elements integrated in
the vehicle. Images and audio from the smart‐
phone can be output via the multimedia system.
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