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Setting Up the 86122A
CAU T ION
CAU T ION
50
Preparing the instrument for shipping
1 Write a complete description of the failure and attach it to the instrument.
Include any specific performance details related to the problem. The following
information should be returned with the instrument.
• Type of service required.
• Date instrument was returned for repair.
• Description of the problem:
• Whether problem is constant or intermittent.
• Whether instrument is temperature-sensitive.
• Whether instrument is vibration-sensitive.
• Instrument settings required to reproduce the problem.
• Performance data.
• Company name and return address.
• Name and phone number of technical contact person.
• Model number of returned instrument.
• Full serial number of returned instrument.
• List of any accessories returned with instrument.
• The original cal data disks.
2 Cover all front or rear-panel connectors that were originally covered when you
first received the instrument.
Cover electrical connectors to protect sensitive components from
electrostatic damage. Cover optical connectors to protect them from
damage due to physical contact or dust.
Instrument damage can result from using packaging materials other
than the original materials. Never use styrene pellets as packaging
material. They do not adequately cushion the instrument or prevent
it from shifting in the carton. They may also cause instrument
damage by generating static electricity.
3 Pack the instrument in the original shipping containers. Original materials are
available through any Agilent office. Or, use the following guidelines:
• Wrap the instrument in antistatic plastic to reduce the possibility of damage
caused by electrostatic discharge.
• For instruments weighing less than 54 kg (120 lb), use a double-walled, corru-
gated cardboard carton of 159 kg (350 lb) test strength.
Returning the Instrument for Service
Agilent 86122A Multi-Wavelength Meter, Second Edition
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