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Problem
No video or
HDMI/AV is not selected on your TV
audio.
or the amplifier or is set to a higher
resolution than the TV supports.
TV is not switched on.
Connections are not done properly.
Quality of the connected cables is
insufficient.
Only sound, no
No or incorrect connection with
image on the
AV cable
screen
The programme is a radio
programme
Video is
Low signal level due to bad
"mosaic",
weather conditions.
sound is
The antenna is damaged or
noisy or A/V
covered by ice (winter time).
disappears
Damaged cable from antenna to
from time to
receiver.
time.
The indoor antenna has been
moved from a good position and
does not provide necessary level
of signal.
The power of the active indoor
antenna is disabled.
After moving
Antenna signals are too weak
the receiver to
The signal strength/quality might
another room/
be less than before, if using an
area you are no
indoor antenna.
longer able to
receive digital
reception
Scrambled
Channel is scrambled
channel
Message
Not possible
The batteries are exhausted/
to control the
wrongly inserted.
receiver with
The remote control is not aimed
the remote
correctly.
control.
The IR sensor obstructed/disturbed.
The IR sensor is covered by an
object (obstacle between remote
control and receiver).
The receiver is switched off.
Possible cause
What to do
Switch to the correct TV input.
Select a lower resolution via receiver.
Switch on the TV.
Please ensure that the connections are done
correctly and are fitting well to the connected
input/output.
Check that the quality of all cables is good.
Reconnect all cables between the receiver and
the TV set.
Connect the video cable correctly
Press TV/R to shift into TV mode
For stable reception of the signal you may
need to replace the antenna to a better one.
Check the antenna and the cable.
Setup the antenna at a better position. Check
the signal level and quality (see chapter 6.4.2
and 7.1.2).
Enable the antenna power as described in
chapter 7.1.3.
Press the INFO button on remote 2x to call up
signal bars and adjust antenna for (maximum)
reception
or rescan channels
When using an active antenna, check antenna
power.
Try to use an outdoor antenna.
Select alternative channel
Replace the batteries/check the correct
polarity.
Point your remote control towards the front
panel.
Check for obstructions, or other possible
influence.
Remove the obstacles between the remote
control and the receiver.
Plug in/turn on the receiver.
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