Preface > Roll of Professional User
Roll of Professional User
Professional users are intended to prevent downtime or to minimize downtime from service calls to service start.
The working range of professional user is as follows.
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Consumables replacement: Replacing the waste ink tank and head cleaning fluid tank
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Maintenance: Inspection, cleaning and replacement of parts
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Adjustment to optimize the condition of the machine (image quality, decurling, paper feed pressure adjustment, etc.)
For professional users, there are special menus that are only disclosed to professional users, such as image quality and
paper feed related adjustments. This menu is called "Professional Settings" and can be operated from the touch panel
screen of the operation panel.
In order to minimize the downtime until the service starts, inform contact our dealer or service representative about the
following:
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Serial number
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Displayed message and error code on the operation panel
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Frequency of occurrence
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The status before and after the phenomenon occurs
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The parts you operated
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Values before and after adjusting the professional settings
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Paper attributes such as paper brand and basis weight
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