Horizontal Band - Kyocera TASKalfa Pro 15000c Advanced Operation Manual

Troubleshooting > Troubleshooting When Printing Image
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Horizontal band

Void
Hindering the path by jammed paper
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Select [Start].
After the pattern is scanned, the number of clogged nozzles of each color is displayed.
If there is even one clogged nozzle, go to the next step.
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[Stop] key > select [01 Cleaning].
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Select the color which has clogged nozzles > select [Strong] as the strength of cleaning >
[Start] key.
The head cleaning begins.
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If the nozzle clog is not solved using head cleaning three times, change the strength of
cleaning to [Ex Strong] and execute cleaning three times.
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If the nozzle clog is not solved, go to the next step.
Check print head temperature
When [U735 Set Ink Temperature Control] is selected as the print priority mode, printing is
possible even in a low-temperature environment (up to 22°C/71.6°F), so the nozzles may
become clogged due to an increase in ink viscosity.
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[Home] key > [...] > [Professional Settings] > [U735 Set Ink Temperature Control]
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Confirm that [01 Mode] is set to [Printing].
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If so, change the mode to [Quality] > [Start] > [Stop] key.
NOTE
If [Quality] is selected, printing will not start until the print head temperature is 26.1 ° C/
78.98°F or higher.
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If the mode is [Quality] and the problem is not solved, go to the next step.
Clog up nozzle correction
Nozzle Correction (Chapter 18) in Operation Guide
In case that no improvement is observed, contact your dealer or service representative.
Band
Check if the jammed paper is still on the paper path and
remove it if it is found
To remove the jammed paper under the print head, refer to following.
Clearing Paper Jam under Print Head (page 4-45)
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