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C
H A P T E R
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
ZyXEL Device Access and Login
•
Internet Access
•
Phone Calls and VoIP
28.1 Power, Hardware Connections, and LEDs
The ZyXEL Device does not turn on. None of the LEDs turn on.
1 Make sure the ZyXEL Device is turned on.
2 Make sure you are using the power adaptor or cord included with the ZyXEL Device.
3 Make sure the power adaptor or cord is connected to the ZyXEL Device and plugged in
to an appropriate power source. Make sure the power source is turned on.
4 Turn the ZyXEL Device off and on.
5 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See
2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the ZyXEL Device off and on.
5 If the problem continues, contact the vendor.
P-2602HWLNI User's Guide
Troubleshooting
28
Section 1.5 on page
46.
401
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Table of Contents
Troubleshooting
