Solving Problems - Gastroback DESIGN ESPRESSO ADVANCED PROFESSIONAL Operating Instructions Manual

SOLVING PROBLEMS

If any problems occur during operation, you will find solutions in this section.
Problem
Motor starts but no coffee
powder is coming from the
grind outlet
Motor starts but operates with
an unusual noise.
You are unable to mount the
bean hopper on the grinder
correctly.
Portafilter overfills
There is a message on the
LCD display.
Grinder is running continu-
ously.
The machine is heating the
boilers, but water does not
flow from the group head
"FILL TANK" is shown on LCD
display, but water tank is full
Possible Reason
No coffee beans in bean
hopper.
Grinder is blocked.
Coffee bean may have
become stuck in bean hopper.
Grinder is blocked with foreign
item or chute is blocked.
Moisture clogging grinder.
Coffee beans block the bean
hopper lock.
The bean hopper lock is tur-
ned to "LOCK".
Tamping fan was removed for
cleaning and not replaced.
No beans in bean hopper.
Tamping fan has been remo-
ved.
Machine has not reached ope-
rating temperature.
The water tank is empty.
The water tank is not fully
inserted and locked.
The water tank is not correctly
inserted and locked.
The Solution
Fill bean hopper with fresh coffee beans.
Remove bean hopper. Remove blockage from bean
hopper and grinding burrs. Replace parts and try again.
Remove bean hopper. Remove blockage from bean
hopper and grinding burrs. Replace parts and try again.
Remove bean hopper, inspect burrs and remove any
foreign body.
Clean the burrs and grind outlet, see: ›Cleaning the
Burrs‹.
Clean the burrs and grind outlet. Leave burrs dry tho-
roughly before re-assembling. You may use a hair dryer
for blowing air into the burr area to quicken the drying
process, see: ›Cleaning the Burrs‹.
Remove the coffee beans and try again.
Turn the bean hopper lock to the "UNLOCK" position
and try again.
Check that the tamping fan is in position and mounted
correctly to the drive shaft. See: ›Cleaning the Burrs‹.
See section ›Messages‹ for a list of possible messages.
If you cannot solve the problem, contact an authorized
Service Centre.
Rotate the portafilter to the left to stop the grinder.
Fill bean hopper with beans.
Check that the tamping fan is in position and mounted
correctly to the drive shaft.
Allow time for the machine to reach operating tempera-
ture. The POWER button will stop flashing when machi-
ne is ready.
Fill water tank. Purge the system. (See ›First Use‹):
Push water tank in fully and lock into place.
Push water tank in fully and lock into place.
94