Page 2: Table Of Contents
Change the Default Print Settings (Windows) ..................82 Print Settings (Windows) ........................83 Print Using Brother iPrint&Scan (Windows/Mac) ..................87 Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)..........88 Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac) ........................90...
Page 3 Home > Table of Contents Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows) ............................92 Print a Colour Document in Greyscale Using Brother iPrint&Scan (Windows/Mac) ......93 Print an Email Attachment..........................94 Scan..............................
Page 4 Print Photos Directly from a USB Flash Drive.................... 225 Compatible USB Flash Drives ......................226 Important Information about Photo Printing..................227 Print Photos from a USB Flash Drive on the Brother Machine............228 Network .............................. 236 Supported Basic Network Features ......................237 Configure Network Settings ........................
Page 5 Brother Web Connect Overview ....................... 300 Online Services Used with Brother Web Connect ................303 Set Up Brother Web Connect ......................305 Scan and Upload Documents Using Brother Web Connect ............. 311 AirPrint ............................... 312 AirPrint Overview..........................313 Before Using AirPrint (macOS) ......................314 Print Using AirPrint ...........................
Page 6 Clean the Paper Pick-up Rollers ...................... 418 Check Your Brother Machine ........................419 Check the Print Quality........................420 Check the Print Alignment from Your Brother Machine ..............424 Monitor Machine Status from Your Computer (Windows) ..............426 Correct the Paper Feed to Clear Vertical Lines..................431 Change the Print Options to Improve Your Print Results ................
Page 7: Before You Use Your Machine
Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Trademarks • Important Notes...
Page 8: Definitions Of Notes
Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries. CAUTION indicates a potentially hazardous situation which, if not avoided, may CAUTION result in minor or moderate injuries.
Page 9: Trademarks
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
Page 10: Important Notes
> Important Notes Important Notes • Check support.brother.com for Brother driver and software updates. • To keep your machine performance up to date, check support.brother.com for the latest firmware upgrade. Otherwise, some of your machine's functions may not be available.
Page 11: Introduction To Your Machine
Home > Introduction to Your Machine Introduction to Your Machine • Before Using Your Machine • Control Panel Overview • LCD Overview • Enter Text on Your Brother Machine • Access Brother Utilities (Windows) • USB / Ethernet Port Locations on Your Brother Machine...
Page 12: Before Using Your Machine
Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the correct software and drivers for your machine. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.
Page 13: Control Panel Overview
Home > Introduction to Your Machine > Control Panel Overview Control Panel Overview >> MFC-T920DW/MFC-T925DW >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW MFC-T920DW/MFC-T925DW 1. 1.8"(44.9 mm) Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. 2. Mode Buttons Press to switch the machine to Fax mode.
Page 14 Press to access the ink menu while the machine is idle. • Press to store Speed Dial and Group numbers in the machine's memory. • Press to look up and dial numbers that are stored in the machine's memory. Press to configure the wireless settings while the machine is idle. a or b Press to scroll through the menus and options.
Page 15 DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine.
Page 16 Power On/Off Press to turn the machine on. Press and hold to turn the machine off. The LCD displays [Shutting Down] and stays on for a few seconds before turning itself off. If you turn the machine off using , it will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times.
Page 17: Lcd Overview
Home > Introduction to Your Machine > LCD Overview LCD Overview Related Models: MFC-T920DW/MFC-T925DW The Home screen shows the machine’s status when the machine is idle. When displayed, this indicates that your machine is ready for the next command. Home Screen 01.
Page 18: Enter Text On Your Brother Machine
Home > Introduction to Your Machine > Enter Text on Your Brother Machine Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW You may need to enter text on your machine.
Page 19 Special characters and symbols Press , # or 0 repeatedly until you see the special character or symbol you want. Press Press # Press 0 Ä Ë Ö Ü À Ç È É 0 Related Information • Introduction to Your Machine Related Topics: •...
Page 20: Access Brother Utilities (Windows)
Home > Introduction to Your Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
Page 21: Uninstall The Brother Software And Drivers (Windows)
• Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. 2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall. Follow the instructions in the dialog box to uninstall the software and drivers.
Page 22: Usb / Ethernet Port Locations On Your Brother Machine
(Windows) Or, use the Brother installation disc to set up your machine (not available in all countries). 1. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position.
Page 23: Paper Handling
Home > Paper Handling Paper Handling • Load Paper • Load Documents...
Page 24: Load Paper
Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Load Paper in the Manual Feed Slot • Load Paper in the Multi-purpose Tray (MP Tray) • Unprintable Area • Paper Settings • Acceptable Paper and Other Print Media •...
Page 25: Load Paper In The Paper Tray
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Legal Size Paper in the Paper Tray •...
Page 26 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 27 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
Page 28 IMPORTANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of Photo 2L (13 x 18 cm) paper may cause paper jams. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
Page 29 Related Topics: • Change the Check Paper Setting • Choose the Right Print Media • Change the Paper Size and Paper Type...
Page 30 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Legal Size Paper in the Paper Tray Load Legal Size Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 31 5. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size. 6. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 7.
Page 32 Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper. IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
Page 33 11. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray...
Page 34 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in the Paper Tray Load Photo Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 35 5. Close the output paper tray cover. 6. Load up to 20 sheets of photo paper with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 7. Lift the output paper tray cover. 8.
Page 36 11. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Setting • Choose the Right Print Media •...
Page 37 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 38 5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray. IMPORTANT If envelopes are multi-feeding, load one envelope in the paper tray at a time. 6.
Page 39 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Setting • Choose the Right Print Media •...
Page 40: Load Paper In The Manual Feed Slot
Load Paper > Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Related Models: DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW Load special print media in this slot, one sheet of paper at a time. NOTE To prevent dust from entering the machine, be sure to close the cover if you are not using the manual feed slot.
Page 41 4. Load only one sheet of paper in the manual feed slot with the printing surface face up.
Page 42 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam.
Page 43 • If the document does not fit on one sheet, the machine will prompt you to load another sheet of paper. Place another sheet of paper in the manual feed slot, and follow the instructions displayed on the LCD. • Make sure printing has finished before you close the manual feed slot cover.
Page 44: Load Paper In The Multi-Purpose Tray (Mp Tray)
Home > Paper Handling > Load Paper > Load Paper in the Multi-purpose Tray (MP Tray) Load Paper in the Multi-purpose Tray (MP Tray) Related Models: DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW Use the MP Tray for special print media, such as photo paper or envelopes. •...
Page 45 3. Gently press and slide the MP tray paper guides to match the width of the paper you are using. 4. Fan the stack of paper well to avoid paper jams and misfeeds. • Always make sure the paper is not curled or wrinkled. •...
Page 46 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. If you are having difficulty loading paper in the MP tray, push the release lever (1) towards the back of the machine, and then load the paper.
Page 47 8. Change the paper size and paper type settings for the MP tray, if needed. Make sure printing has finished before you close the MP tray. NOTE An MP tray cover is supplied with your machine in some countries. The cover is designed to prevent dust from entering the machine through the slot when you are using the MP tray.
Page 48 Related Information • Load Paper...
Page 49: Unprintable Area
Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
Page 50: Paper Settings
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Setting • Shrink Page Size of an Oversized Incoming Fax...
Page 51 (DCP-T820DW/DCP-T825DW) Select the tray option you want. Press OK. d. Select [Paper Type]. Press OK. e. Select [Plain Paper], [Inkjet Paper], [Brother BP71] or [Other Glossy]. Press OK. Select [Paper Size]. Press OK. g. Select the paper size option you want, and then press OK.
Page 52 • Acceptable Paper and Other Print Media • Error and Maintenance Messages • Paper Handling and Printing Problems...
Page 53 If this setting is set to [On] and the paper tray is removed or you load paper in the MP Tray, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings. The default setting is [On]. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1.
Page 54: Acceptable Paper And Other Print Media
You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper, and envelopes. We recommend testing various paper types before buying large quantities. For best results, use Brother paper. • When you print on inkjet paper (coated paper) and glossy paper, be sure to select the correct print media in the printer driver or in the application you use to print, or the Paper Type setting on the machine.
Page 55 For the best print quality, we recommend using the Brother paper listed in the table. Brother paper may not be available in all countries. If Brother paper is not available in your country, we recommend testing various paper types before purchasing large quantities.
Page 56 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Page 57 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Trays •...
Page 58 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Paper Size Usage Copy Photo...
Page 59 18 cm), Index card (5" x Envelopes 8")/(13 x 20 cm) Manual Feed Slot A4, Letter, Legal, Mexico Plain Paper, Inkjet Paper, (DCP-T520W/DCP-T525W/ Legal, India Legal, Folio, Glossy Paper, Recycled DCP-T720DW/ Executive, B5 (JIS), A5, B6 Paper, Photo, Index Card...
Page 60 Up to 0.15 mm Envelopes 80 to 95 gsm Up to 0.52 mm BP71 260 gsm paper is specially designed for Brother inkjet machines. Up to 300 gsm for Manual Feed Slot (DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW） Related Information • Choose the Right Print Media Related Topics: •...
Page 61: Load Documents
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...
Page 62: Load Documents In The Automatic Document Feeder (Adf)
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
Page 63 Related Information • Load Documents Related Topics: • Copy a Document • Error and Maintenance Messages • Telephone and Fax Problems • Other Problems...
Page 64: Load Documents On The Scanner Glass
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 297 mm Width: Up to 215.9 mm Weight:...
Page 65: Unscannable Area
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)
Page 66: Print
Home > Print Print • Print from Your Computer (Windows) • Print Using Brother iPrint&Scan (Windows/Mac) • Print an Email Attachment...
Page 67: Print From Your Computer (Windows)
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) •...
Page 68: Print A Photo (Windows)
> Print a Photo (Windows) Print a Photo (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 69: Print A Document (Windows)
> Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 70: Cancel A Print Job (Windows)
Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.
Page 71: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows)
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 72: Print As A Poster (Windows)
Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
Page 73: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows)
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 74 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box to specify the offset for binding in inches or millimetres. 9.
Page 75 Related Information • Print from Your Computer (Windows) Related Topics: • Print as a Booklet Automatically (Windows) • Print Settings (Windows)
Page 76: Print On Both Sides Of The Paper Manually (Manual 2-Sided Printing) (Windows)
2-sided printing, we recommend using 1-sided printing. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
Page 77 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box to specify the offset for binding in inches or millimetres. 9.
Page 78 12. Click OK to print the first side of the pages. The machine prints all the odd numbered pages first. Then, the printing stops and a pop-up message on your computer screen instructs you to reload the paper. 13. Reload the paper. 14.
Page 79: Print As A Booklet Automatically (Windows)
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 80 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).
Page 81: Print As A Booklet Manually (Windows)
2-sided printing, we recommend using 1-sided printing. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
Page 82 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page is printed in booklet format (four pages to every piece of paper, two pages per Once side).
Page 83: Print A Colour Document In Greyscale (Windows)
Greyscale mode prints your document in 256 levels of greyscale. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
Page 84: Prevent Smudged Printouts And Paper Jams (Windows)
1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 85: Use A Preset Print Profile (Windows)
Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
Page 86 Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) Related Topics: • Print Settings (Windows)
Page 87 Add up to 20 new print profiles with customised settings. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
Page 88: Change The Default Print Settings (Windows)
Click (Start) > Control Panel > Hardware and Sound > Printers. 2. Right-click the Brother XXX-XXXX Printer icon (where XXX-XXXX is the name of your model), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 89: Print Settings (Windows)
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab Basic Tab 1. Media Type Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
Page 90 Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.
Page 91 Advanced Tab 1. Colour Enhancement Select this option to use the Colour Enhancement feature. This feature analyses your image to improve its sharpness, white balance and colour density. This process may take several minutes depending on the image size and your computer's specifications. 2.
Page 92 Retrieve Printer's Colour Data Select this option to optimise the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.
Page 93: Print Using Brother Iprint&Scan (Windows/Mac)
Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2- sided Printing)(Windows/Mac) • Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows) • Print a Colour Document in Greyscale Using Brother iPrint&Scan (Windows/Mac)
Page 94: Print Photos Or Documents Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 3. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 95 To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load. Related Information • Print Using Brother iPrint&Scan (Windows/Mac) Related Topics: • Brother iPrint&Scan Overview for Windows and Mac...
Page 96: Print On Both Sides Of The Paper Automatically Using Brother Iprint&Scan (Automatic 2-Sided Printing)(Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 97 Option Description On (Flip on long edge) On (Flip on short edge) 7. Change other printer settings, if needed. 8. Click Print. Related Information • Print Using Brother iPrint&Scan (Windows/Mac)
Page 98: Print More Than One Page On A Single Sheet Of Paper Using Brother Iprint&Scan (N In 1) (Windows)
1. Launch (Brother iPrint&Scan). The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK. 3. Click Print. 4. Click Document.
Page 99: Print A Colour Document In Greyscale Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 100: Print An Email Attachment
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 101: Scan
Home > Scan Scan • Scan Using the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac) • Scan from Your Computer (Windows) • Scan from Your Computer (Mac)
Page 102: Scan Using The Scan Button On Your Machine
Save Scanned Data to a USB Flash Drive • Scan to an Editable Text File Using OCR • Save Scanned Data as an Email Attachment • Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows • Change Scan Settings Using Brother iPrint&Scan...
Page 103: Scan Photos And Graphics
To use scan options, you must connect a computer with Brother iPrint&Scan installed to the machine. 7. The machine will prompt you to set each of the following scan settings. Press a or b to select the desired option, and then press OK to proceed to the next scan setting.
Page 104 7. Press a or b to select the [Scan Settings] option, and then press OK. To use the [Scan Settings] option, you must connect a computer with Brother iPrint&Scan installed to the machine. 8. Press a or b to select the [Set at Device] option, and then press OK.
Page 105: Save Scanned Data To A Folder As A Pdf File
To use scan options, you must connect a computer with Brother iPrint&Scan installed to the machine. 7. The machine will prompt you to set each of the following scan settings. Press a or b to select the desired option, and then press OK to proceed to the next scan setting.
Page 106 7. Press a or b to select the [Scan Settings] option, and then press OK. To use the [Scan Settings] option, you must connect a computer with Brother iPrint&Scan installed to the machine. 8. Press a or b to select the [Set at Device] option, and then press OK.
Page 107: Save Scanned Data To A Usb Flash Drive
Home > Scan > Scan Using the Scan Button on Your Machine > Save Scanned Data to a USB Flash Drive Save Scanned Data to a USB Flash Drive Related Models: MFC-T920DW/MFC-T925DW Scan documents and save them directly to a USB flash drive without using a computer. 1.
Page 108 • Compatible USB Flash Drives...
Page 109 Compatible USB Flash Drives Related Models: MFC-T920DW/MFC-T925DW Your Brother machine has a media drive (slot) for use with common data storage. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
Page 110: Scan To An Editable Text File Using Ocr
To use scan options, you must connect a computer with Brother iPrint&Scan installed to the machine. 7. The machine will prompt you to set each of the following scan settings. Press a or b to select the desired option, and then press OK to proceed to the next scan setting.
Page 111 7. Press a or b to select the [Scan Settings] option, and then press OK. To use the [Scan Settings] option, you must connect a computer with Brother iPrint&Scan installed to the machine. 8. Press a or b to select the [Set at Device] option, and then press OK.
Page 112: Save Scanned Data As An Email Attachment
To use the default settings, press Mono Start or Colour Start. [Colour Setting] depends on the default settings. Pressing Mono Start or Colour Start does not allow you to change the settings. To use scan options, you must connect a computer with Brother iPrint&Scan installed to the machine.
Page 113 7. Press a or b to select the [Scan Settings] option, and then press OK. To use the [Scan Settings] option, you must connect a computer with Brother iPrint&Scan installed to the machine. 8. Press a or b to select the [Set at Device] option, and then press OK.
Page 114 [Colour Setting] depends on the settings you have selected. Pressing Mono Start or Colour Start does not allow you to change the settings. Related Information • Scan Using the Scan Button on Your Machine...
Page 115: Web Services For Scanning On Your Network (Windows 7, Windows 8.1, And Windows 10)
Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) The Web Services protocol enables Windows 7, Windows 8.1 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services.
Page 116 Make sure you have installed the correct software and drivers for your machine. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices.
Page 117 • Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different. • If the LCD displays an insufficient memory error message, choose a smaller size in the Paper size setting or a lower resolution in the Resolution (DPI) setting.
Page 118 Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services 1.
Page 119: Change Scan Settings Using Brother Iprint&Scan
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 120: Scan Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 121: Scan From Your Computer (Windows)
Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your machine. Use the software applications we provide or use your favourite scanning application. •...
Page 122: Scan Using Nuance ™ Paperport ™ 14Se Or Other Windows Applications
The Scan or Get Photo panel appears on the left side of the screen. 4. Click Select. 5. From the available Scanners list, select TWAIN: TW-Brother XXX-XXXX or TWAIN: TW-Brother XXX-XXXX LAN (where XXX-XXXX is the name of your model).
Page 123 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan to preview your image and crop unwanted portions before scanning. 11. Click Start. The machine starts scanning.
Page 124 ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1.
Page 125 • Grey (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots. Black dots are put in a specific pattern to give a grey appearance.) • True Grey Use for photographic images or graphics.
Page 126 Correct the broken or incomplete characters of the original to make them easier to read. B&W Inversion Invert black and white in the monochrome image. • Feed Control (DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW) Layout Select the layout. Continuous Scan Select this option to scan multiple pages. After a page is scanned, select whether to continue scanning or finish.
Page 127: Scan Using Windows Fax And Scan
6. Adjust the settings in the dialog box, if needed. The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software from Brother Utilities. 7. Click Scan.
Page 128 • WIA Driver Settings (Windows)
Page 129 Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Profile Select the scan profile you want to use from the Profile drop-down list. Source Select the Flatbed or Feeder (Scan one side) option from the drop-down list.
Page 130 set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises dark and light areas of the image, while a decrease reveals more details in grey areas.
Page 131: Scan From Your Computer (Mac)
Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) • Scan Using AirPrint (macOS)
Page 132: Copy
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies (N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...
Page 133: Copy A Document
Home > Copy > Copy a Document Copy a Document >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press a or b to select the number of copies.
Page 134: Enlarge Or Reduce Copied Images
Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Load your document. 2. Press a or b to select the number of copies.
Page 135 • If you selected the [Custom(25-400%)] option, enter an enlargement or reduction ratio from [25%] to [400%]. Press OK. • If you selected [100%] or the [Fit to Page] option, go to the next step. 7. When finished, press Mono Start or Colour Start. If you selected the [Fit to Page] option, your machine adjusts the copy size to fit the paper size set in the machine.
Page 136: Sort Copies
Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Load your document. 2. Press a or b to select the number of copies.
Page 137: Make Page Layout Copies (N In 1 Or Poster)
• Make sure the paper size is set to A4, or Letter. • You can make only one Poster copy at a time. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Load your document. 2. Press a or b to select the number of copies.
Page 138 Option Description 2in1(P) 2in1(L) 4in1(P) 4in1(L) Poster(3x3) (Using the scanner glass) 5. Press Mono Start or Colour Start. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing. 6. If you are using the scanner glass, repeat the following steps for each page of the document: •...
Page 139 Option Description 2in1 ID Horizontal (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Press Mono Start or Colour Start. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing.
Page 140: Copy On Both Sides Of The Paper (2-Sided Copy)
Home > Copy > Copy on Both Sides of the Paper (2-sided Copy) Copy on Both Sides of the Paper (2-sided Copy) Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW Reduce the amount of paper you use by copying onto both sides of the paper. •...
Page 141 5. Press a or b to select [2-sided]. Press OK. 6. Do one of the following: • To make 2-sided copies from a 1-sided document, press a or b to select the following: a. To change the layout options, select [Layout]. Press OK. b.
Page 142 • After scanning all the pages, press d to start printing. DO NOT touch the printed page until it is ejected the second time. The machine will print the first side and eject the paper, and then pull the paper in to print the second side. If you experience smudged printouts or paper jams, follow these steps: 1.
Page 143: Copy An Id Card
• You may copy an identification card to the extent permitted under applicable laws. For more detailed information, see the Product Safety Guide. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Place your identification card face down near the upper-left corner of the scanner glass.
Page 144 MFC-T920DW/MFC-T925DW 1. Place your identification card face down near the upper-left corner of the scanner glass. 2 in 1 ID (Vertical) 2 in 1 ID (Horizontal) a. 3 mm or greater (top, left) b. 145 mm c. 2 in 1 ID (Vertical): 207 mm 2 in 1 ID (Horizontal): 102 mm d.
Page 145: Copy Settings
Home > Copy > Copy Settings Copy Settings >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW To change copy settings, press Copy / Scan Options. Option Description Layout(2in1 ID) Make N in 1, 2 in 1 ID, or Poster copies. 4 in1 Poster Quality Select the Copy resolution for your type of document.
Page 146 Option Description (DCP-T720DW/ 1-sided→2-sided DCP-T725DW/ DCP-T820DW/ DCP-T825DW) 2-sided→2-sided Stack/Sort Select to stack or sort multiple copies. Stack Sort MFC-T920DW/MFC-T925DW To change copy settings, press (COPY). Option Description Quality Select the Copy resolution for your type of document. Tray Select Select the tray with the best paper type and size for your document. Paper Type Select a paper type.
Page 147 Option Description 1-sided→2-sided 2-sided→2-sided Stack/Sort Select to stack or sort multiple copies. Stack Sort Page Layout Make N in 1, 2 in 1 ID, or Poster copies. 4 in1 Poster Set New Default Saves the copy settings that you use most often by setting them as the default settings. Factory Reset Restores any changed copy settings to the factory settings.
Page 148: Fax
Home > Fax Related Models: MFC-T920DW/MFC-T925DW • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX...
Page 149: Send A Fax
Home > > Send a Fax Send a Fax Related Models: MFC-T920DW/MFC-T925DW • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) •...
Page 150: Send A Fax From Your Brother Machine
Home > > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine Related Models: MFC-T920DW/MFC-T925DW NOTE This feature is available only for monochrome faxes. 1. Load your document in the ADF or place it on the scanner glass.
Page 151 4. To change the fax settings, press a or b to select the setting you want to change, and then press OK. 5. When finished, press Mono Start. 6. Do one of the following: • If you are using the ADF, the machine starts scanning and sending the document. •...
Page 152: Send A Fax Manually
Home > > Send a Fax > Send a Fax Manually Send a Fax Manually Related Models: MFC-T920DW/MFC-T925DW Manual fax transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. NOTE This feature is available only for monochrome faxes. (Not available in South Africa) 1.
Page 153: Send A Fax At The End Of A Conversation
Home > > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation Related Models: MFC-T920DW/MFC-T925DW At the end of a conversation, you can send a fax to the other party before you both hang up. NOTE This feature is available only for monochrome faxes.
Page 154: Send The Same Fax To More Than One Recipient (Broadcasting)
Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) Send the Same Fax to More than One Recipient (Broadcasting) Related Models: MFC-T920DW/MFC-T925DW Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time. •...
Page 155 If the [Out of Memory] message appears, press Stop/Exit to cancel. Related Information • Send a Fax • Cancel a Broadcast in Progress Related Topics: • Set up Broadcasting Groups • Enter Text on Your Brother Machine...
Page 156 Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress Related Models: MFC-T920DW/MFC-T925DW While broadcasting multiple faxes, you can cancel just the fax currently being transmitted or cancel the whole broadcast job.
Page 157: Send A Fax In Real Time
Home > > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time Related Models: MFC-T920DW/MFC-T925DW When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialling and sending.
Page 158: Change The Fax Auto Redial Setting
Home > > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting Related Models: MFC-T920DW/MFC-T925DW If the line is busy when you are sending a fax automatically, and the Fax Auto Redial is set to [On], the machine redials up to three times at five-minute intervals.
Page 159: Cancel A Fax In Progress
Home > > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress Related Models: MFC-T920DW/MFC-T925DW 1. Press Stop/Exit to cancel a fax that is already in progress. 2. When you press Stop/Exit while the machine is dialling or sending, the LCD displays [Cancel Job?]. Press c to confirm.
Page 160: Check And Cancel A Pending Fax
Home > > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Related Models: MFC-T920DW/MFC-T925DW Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting].
Page 161: Fax Options
Select a number from the Address Book. Set New Default Save your settings as the default. Factory Reset Restore all settings back to the factory settings. Related Information • Send a Fax Related Topics: • Send a Fax from Your Brother Machine • Specifications...
Page 162: Receive A Fax
Home > > Receive a Fax Receive a Fax Related Models: MFC-T920DW/MFC-T925DW • Receive Mode Settings • Set Fax Detect • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation •...
Page 163: Receive Mode Settings
Home > > Receive a Fax > Receive Mode Settings Receive Mode Settings Related Models: MFC-T920DW/MFC-T925DW • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring)
Page 164 Home > > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Related Models: MFC-T920DW/MFC-T925DW Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax.
Page 165 Home > > Receive a Fax > Receive Mode Settings > Choose the Correct Receive Mode Choose the Correct Receive Mode Related Models: MFC-T920DW/MFC-T925DW You must choose a Receive Mode depending on the external devices and telephone services you have on your line.
Page 166 Home > > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) Related Models: MFC-T920DW/MFC-T925DW When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option.
Page 167 F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line. Because the F/T ring is a setting only on your Brother machine, extension and external telephones will not ring; however, you can still answer the machine's call on any telephone.
Page 168: Set Fax Detect
Home > > Receive a Fax > Set Fax Detect Set Fax Detect Related Models: MFC-T920DW/MFC-T925DW If Fax Detect is On: The machine receives a fax call automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear “chirps” through the handset you are using, just replace the handset.
Page 169: Shrink Page Size Of An Oversized Incoming Fax
Related Models: MFC-T920DW/MFC-T925DW When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax, and your Paper Size setting.
Page 170: Set The Fax Receive Stamp
Home > > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Related Models: MFC-T920DW/MFC-T925DW Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine.
Page 171: Receive A Fax At The End Of A Telephone Conversation
Home > > Receive a Fax > Receive a Fax at the End of a Telephone Conversation Receive a Fax at the End of a Telephone Conversation Related Models: MFC-T920DW/MFC-T925DW If you are speaking on the telephone connected to your machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.
Page 172: Memory Receive Options
Home > > Receive a Fax > Memory Receive Options Memory Receive Options Related Models: MFC-T920DW/MFC-T925DW Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: •...
Page 173 This feature is available only for monochrome faxes. • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.
Page 174 Home > > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory Related Models: MFC-T920DW/MFC-T925DW • This feature is available only for monochrome faxes. • After you print the fax, it is erased from the machine's memory.
Page 175: Voice Operations And Fax Numbers
Home > > Voice Operations and Fax Numbers Voice Operations and Fax Numbers Related Models: MFC-T920DW/MFC-T925DW • Voice Operations • Store Fax Numbers • Set up Broadcasting Groups...
Page 176: Voice Operations
Home > > Voice Operations and Fax Numbers > Voice Operations Voice Operations Related Models: MFC-T920DW/MFC-T925DW • Send Tone Signals • Pick up a Voice Call in Fax/Tel Receive Mode...
Page 177 Home > > Voice Operations and Fax Numbers > Voice Operations > Send Tone Signals Send Tone Signals Related Models: MFC-T920DW/MFC-T925DW If you have a Pulse dialling service, but must send Tone signals (for example, for telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals. 1.
Page 178 Home > > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode Related Models: MFC-T920DW/MFC-T925DW When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.
Page 179: Store Fax Numbers
Home > > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers Related Models: MFC-T920DW/MFC-T925DW • Store Address Book Numbers • Save Outgoing Call Numbers to the Address Book • Save Caller ID History Numbers to the Address Book •...
Page 180 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers Related Models: MFC-T920DW/MFC-T925DW You can store up to 40 Address Book numbers as two-digit Speed Dial numbers, and give each number a name. 1.
Page 181 Enter the name (up to 16 characters) using the dial pad. Press OK. h. Confirm the fax or telephone number. Select [OK] and then press OK. 3. Press Stop/Exit. Related Information • Store Fax Numbers Related Topics: • Enter Text on Your Brother Machine...
Page 182 Enter the name (up to 16 characters) using the dial pad. Press OK. h. Confirm the fax or telephone number. Select [OK] and then press OK. 3. Press Stop/Exit. Related Information • Store Fax Numbers Related Topics: • Caller ID • Enter Text on Your Brother Machine...
Page 183 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers Related Models: MFC-T920DW/MFC-T925DW 1. Press (Address Book). 2. Do one of the following: •...
Page 184: Set Up Broadcasting Groups
Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups Set up Broadcasting Groups Related Models: MFC-T920DW/MFC-T925DW Creating and sending to a Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers, or Broadcast.
Page 185 Then press a, b, d or c to select , and press OK. Re- enter the correct letter. 3. Select [OK] and then press OK. 4. Press Stop/Exit. Related Information • Set up Broadcasting Groups Related Topics: • Enter Text on Your Brother Machine...
Page 186 Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Delete a Broadcasting Group Delete a Broadcasting Group Related Models: MFC-T920DW/MFC-T925DW 1. Press (Address Book). 2. Press a or b to select [Delete]. Press OK. 3. Do the following steps: a.
Page 187 Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member Related Models: MFC-T920DW/MFC-T925DW 1. Press (Address Book). 2. Press a or b to select the following: a.
Page 188: Telephone Services And External Devices
Home > > Telephone Services and External Devices Telephone Services and External Devices Related Models: MFC-T920DW/MFC-T925DW • Distinctive Ring • Caller ID • Set the Telephone Line Type • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) •...
Page 189: Distinctive Ring
Home > > Telephone Services and External Devices > Distinctive Ring Distinctive Ring Related Models: MFC-T920DW/MFC-T925DW This feature is available only for some countries. For Singapore and Hong Kong This machine feature lets you use the Distinctive Ring subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line.
Page 190 Home > > Telephone Services and External Devices > Distinctive Ring > Turn on Distinctive Ring Turn on Distinctive Ring Related Models: MFC-T920DW/MFC-T925DW This feature is available only for some countries. For Singapore and Hong Kong After you set the Distinctive Ring feature to [On], the receive mode is automatically set to [Manual]. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself.
Page 191 Home > > Telephone Services and External Devices > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring Related Models: MFC-T920DW/MFC-T925DW This feature is available only for some countries. 1. Press Settings. 2. Press a or b to select the following: a.
Page 192: Caller Id
Home > > Telephone Services and External Devices > Caller ID Caller ID Related Models: MFC-T920DW/MFC-T925DW This feature is not available for Taiwan and some countries. For Singapore and Hong Kong The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies.
Page 193: Set The Telephone Line Type
Home > > Telephone Services and External Devices > Set the Telephone Line Type Set the Telephone Line Type Related Models: MFC-T920DW/MFC-T925DW This feature is available only in South Africa. If you are connecting the machine to a line that features PBX or ISDN to send and receive faxes, you must select a Telephone Line Type that matches your line's features.
Page 194 Home > > Telephone Services and External Devices > Set the Telephone Line Type > PBX and TRANSFER PBX and TRANSFER Related Models: MFC-T920DW/MFC-T925DW This feature is available only in South Africa. The machine's [Phone Line Set] default setting is [Normal], which lets the machine connect to a standard Public Switched Telephone Network (PSTN) line.
Page 195: Voice Over Internet Protocol (Voip/Telephone Line Interference)
VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine not to work correctly. Related Information •...
Page 196: External Tad (Telephone Answering Device)
Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) Related Models: MFC-T920DW/MFC-T925DW You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...
Page 197 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD Related Models: MFC-T920DW/MFC-T925DW 1. Set your external TAD to the minimum number of rings allowed. For more information, contact your telephone provider.
Page 198 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD Related Models: MFC-T920DW/MFC-T925DW 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
Page 199 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PABX) Multi-line Connections (PABX) Related Models: MFC-T920DW/MFC-T925DW Most offices use a central telephone system. We recommend that all our machines be connected to a discreet (dedicated) line. Although a particular PABX may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly.
Page 200: External And Extension Telephones
Home > > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones Related Models: MFC-T920DW/MFC-T925DW • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Cordless External Telephone •...
Page 201 Home > > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone Related Models: MFC-T920DW/MFC-T925DW You can connect a separate telephone to your machine as shown in the diagram below. 1 Extension telephone 2 External telephone 3 Protective Cap...
Page 202 Home > > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Related Models: MFC-T920DW/MFC-T925DW If you answer a fax call at an extension or an external telephone, you can make your machine take the call by using the Remote Activation Code.
Page 203 Home > > Telephone Services and External Devices > External and Extension Telephones > Use a Cordless External Telephone Use a Cordless External Telephone Related Models: MFC-T920DW/MFC-T925DW Once the base unit of the cordless telephone has been connected to the same telephone line as the machine, you can answer calls on the cordless handset during the Ring Delay.
Page 204 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Related Models: MFC-T920DW/MFC-T925DW Remote Activation Code If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by pressing the Remote Activation Code *51.
Page 205 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes Related Models: MFC-T920DW/MFC-T925DW The preset Remote Activation Code is *51. The preset Remote Deactivation Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes using the numbers 0-9, *, #.
Page 206: Fax Reports
Home > > Fax Reports Fax Reports Related Models: MFC-T920DW/MFC-T925DW • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports • Set the Machine to Power Off Automatically...
Page 207: Set The Transmission Verification Report's Style
Home > > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style Related Models: MFC-T920DW/MFC-T925DW You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
Page 208: Set The Fax Journal's Interval Period
Home > > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period Related Models: MFC-T920DW/MFC-T925DW You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days).
Page 209: Pc-Fax
Home > > PC-FAX PC-FAX Related Models: MFC-T920DW/MFC-T925DW • PC-FAX for Windows • PC-FAX for Mac...
Page 210: Pc-Fax For Windows
Home > > PC-FAX > PC-FAX for Windows PC-FAX for Windows Related Models: MFC-T920DW/MFC-T925DW • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows)
Page 211 > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Related Models: MFC-T920DW/MFC-T925DW Reduce paper consumption and save time by using the Brother PC-FAX software to send faxes directly from your computer. • Configure PC-FAX (Windows) • Configure your PC-Fax Address Book (Windows)
Page 212 Before sending faxes using PC-FAX, personalise the send options in each tab of the PC-FAX Setup dialog box. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Setup Sending.
Page 213 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Related Models: MFC-T920DW/MFC-T925DW Add, edit and delete members and groups to personalise your Address Book. •...
Page 214 Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using the Brother PC-Fax software. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 215 Create a group to broadcast the same PC-FAX to several recipients at one time. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 216 (Windows) Related Models: MFC-T920DW/MFC-T925DW 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 217 Delete a Member or Group in your PC-FAX Address Book (Windows) Related Models: MFC-T920DW/MFC-T925DW 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 218 You cannot export the group settings when you export the Address Book data. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 219 Related Information • Configure your PC-Fax Address Book (Windows)
Page 220 You can import ASCII text files (*.csv) or vCards (electronic business cards) into your Address Book. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 221 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4. Type a fax number using one of the following methods: •...
Page 222 > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Related Models: MFC-T920DW/MFC-T925DW Use the Brother PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want. • Receive Faxes Using PC-FAX Receive (Windows)
Page 223 Receive Faxes Using PC-FAX Receive (Windows) Related Models: MFC-T920DW/MFC-T925DW The Brother PC-FAX Receive software lets you view and store faxes on your computer. It is automatically installed when you install your machine's software and drivers and works on locally or network-connected machines.
Page 224 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Receive.
Page 225 Select the machine where you want to receive PC-FAX files. Lock (available only for Administrators) Restrict users who do not have administrator privileges from configuring the settings options shown above. 4. Click OK. Related Information • Run the Brother PC-FAX Receive on Your Computer (Windows)
Page 226 5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your PC display name (Max 15 Characters) field. 6. Click OK. Related Information • Run the Brother PC-FAX Receive on Your Computer (Windows)
Page 227 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Related Models: MFC-T920DW/MFC-T925DW Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages...
Page 228 Even after closing the window, PC-FAX Receive is active and the (PC-FAX Receive) icon will remain in your computer task tray. To close PC-FAX Receive, click the icon in the computer task tray and click Close. Related Information • Receive Faxes Using PC-FAX Receive (Windows)
Page 229: Pc-Fax For Mac
Home > > PC-FAX > PC-FAX for Mac PC-FAX for Mac Related Models: MFC-T920DW/MFC-T925DW • Send a Fax Using AirPrint (macOS)
Page 230: Photocapture Center
Home > PhotoCapture Center PhotoCapture Center Related Models: MFC-T920DW/MFC-T925DW • Print Photos Directly from a USB Flash Drive...
Page 231: Print Photos Directly From A Usb Flash Drive
Even if your machine is not connected to your computer, you can print photos directly from a USB Flash memory drive. • Compatible USB Flash Drives • Important Information about Photo Printing • Print Photos from a USB Flash Drive on the Brother Machine...
Page 232: Compatible Usb Flash Drives
Compatible USB Flash Drives Related Models: MFC-T920DW/MFC-T925DW Your Brother machine has a media drive (slot) for use with common data storage. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
Page 233: Important Information About Photo Printing
Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Important Information about Photo Printing Important Information about Photo Printing Related Models: MFC-T920DW/MFC-T925DW Your machine is designed to be compatible with modern digital camera image files and USB flash drives. Read the points below to avoid photo printing problems: •...
Page 234: Print Photos From A Usb Flash Drive On The Brother Machine
Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine Print Photos from a USB Flash Drive on the Brother Machine Related Models: MFC-T920DW/MFC-T925DW • Preview and Print Photos from a USB Flash Drive •...
Page 235 8. To change the print settings, press a or b to select the setting you want to change, and then press OK. Press a or b to select the option you want, and then press OK. 9. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Print Settings for Photos...
Page 236 Option Description Paper Type Select the paper type. Paper Size Select the paper size. 5. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Print Photos by Image Number...
Page 237 OK. 7. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive •...
Page 238 7. Press a or b to select the following: a. Select [Cropping]. Press OK. b. Select [On] (or [Off]). Press OK. 8. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Other Problems...
Page 239 7. Press a or b to select the following: a. Select [Borderless]. Press OK. b. Select [On] (or [Off]). Press OK. 8. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Other Problems...
Page 240 7. Press a or b to select the following: a. Select [Date Print]. Press OK. b. Select [On] (or [Off]). Press OK. 8. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine...
Page 241 Factory Reset Restore any changed print settings back to the factory settings. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Preview and Print Photos from a USB Flash Drive •...
Page 242: Network
Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features • Brother Management Tools...
Page 243: Supported Basic Network Features
Home > Network > Supported Basic Network Features Supported Basic Network Features The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows Windows Server macOS...
Page 244: Configure Network Settings
Home > Network > Configure Network Settings Configure Network Settings • Configure Network Settings Using the Control Panel • Change Machine Settings Using Web Based Management...
Page 245: Configure Network Settings Using The Control Panel
For information about the network settings you can configure using the control panel, see Related Information: Settings Tables. • You can also use management utilities, such as Web Based Management, to configure and change your Brother machine's network settings. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1.
Page 246: Wireless Network Settings
Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • ® Use Wi-Fi Direct • Enable/Disable Wireless LAN • Print the WLAN Report...
Page 247: Use The Wireless Network
Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network • Before Configuring Your Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer •...
Page 248 Make sure you know your wireless router/access point's Network Name (SSID) and Network Key (Password). If you cannot find this information, consult the manufacturer of your wireless router/access point, your system administrator, or Internet provider. Brother cannot provide this information. Related Information •...
Page 249 Windows Download the installer from your model's Downloads page at support.brother.com. • a. Download the installer from your model's Downloads page at support.brother.com. b. Start the installer, and then double-click the Start Here Mac icon. 2. Follow the on-screen instructions.
Page 250 All iOS supported devices including iPhone, iPad and iPod touch Download and install Brother iPrint&Scan from the App Store. 2. Start Brother iPrint&Scan, and then follow the on-screen instructions to connect your mobile device to your Brother machine. Related Information •...
Page 251 WEP key only. • If you need assistance during setup and want to contact Brother customer service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
Page 252 You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. (Windows) Or, use the Brother installation disc to set up your machine (not available in all countries). MFC-T920DW/MFC-T925DW Before configuring your machine, we recommend writing down your wireless network settings.
Page 253 You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. (Windows) Or, use the Brother installation disc to set up your machine (not available in all countries). Related Information •...
Page 254 You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. (Windows) Or, use the Brother installation disc to set up your machine (not available in all countries). MFC-T920DW/MFC-T925DW 1.
Page 255 Type A Connection when the wireless LAN access point/router (1) doubles as the Registrar. Type B Connection when another device (2), such as a computer, is used as the Registrar. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press WiFi. 2. Press a or b to select [WPS/PIN Code]. Press OK.
Page 256 To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com. Use the Brother installation disc to set up your machine (not available in all countries). 8. Select your machine and click Next.
Page 257 To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com. Use the Brother installation disc to set up your machine (not available in all countries). 8. Select your machine and click Next.
Page 258 Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press WiFi. 3. Press a or b to select [Find Network]. Press OK.
Page 259 Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press 3. Press a or b to select the [Find Wi-Fi Network] option, and then press OK.
Page 260 You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. (Windows) Or, use the Brother installation disc to set up your machine (not available in all countries). Related Information •...
Page 261: Use Wi-Fi Direct
® Home > Network > Wireless Network Settings > Use Wi-Fi Direct ® Use Wi-Fi Direct • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Using the Push Button Method • Configure a Wi-Fi Direct Network Manually...
Page 262 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to securely connect your mobile device to your Brother machine without using a wireless router/access point. 1. Mobile device 2. Your Brother machine •...
Page 263 5. Do one of the following: • If your mobile device displays a list of machines with Wi-Fi Direct enabled, select your Brother machine. • If your Brother machine displays a list of mobile devices with Wi-Fi Direct enabled, select your mobile device and press OK.
Page 264 5. When your wireless device connects successfully, the machine displays [Connected]. Related Information ® • Use Wi-Fi Direct Related Topics: • Wi-Fi Direct Overview • Configure a Wi-Fi Direct Network Manually...
Page 265 > Use Wi-Fi Direct > Configure a Wi-Fi Direct Network Manually Configure a Wi-Fi Direct Network Manually >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW Configure the Wi-Fi Direct setting from the machine's control panel. 1. Press Menu. 2. Press a or b to select the following: a.
Page 266: Enable/Disable Wireless Lan
Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW >> DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW 1. Press WiFi. 2. Press a or b to select the following: a. Select [WLAN Enable]. Press OK. b. Select [On] or [Off]. Press OK.
Page 267: Print The Wlan Report
> Print the WLAN Report Print the WLAN Report The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code on the printed report. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menu. 2. Press a or b to select the [Print Reports] option. Press OK.
Page 268 3. If your wireless router/access point is using MAC address filtering, confirm the MAC address of the Brother machine is allowed in the filter. You can find the MAC address by printing the Network Configuration Report.
Page 269 Brother machine. 4. If the machine is still unable to connect and your router supports WPS, try connecting with WPS. To set up your wireless connection using WPS, you must enable WPS on the Brother machine and wireless router/access point.
Page 270: Network Features
Home > Network > Network Features Network Features • Print the Network Configuration Report • Reset the Network Settings to Factory Default...
Page 271: Print The Network Configuration Report
• Network Features Related Topics: • Access Web Based Management • Use the Network Connection Repair Tool (Windows) • If You Are Having Difficulty with Your Machine's Network • Error and Maintenance Messages • Check the Brother Machine's Network Settings...
Page 272: Reset The Network Settings To Factory Default
This feature restores all wired (supported models only) and wireless network settings to the factory settings. • You can also reset the print server to its factory settings using Web Based Management. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menu.
Page 273: Brother Management Tools
Home > Network > Brother Management Tools Brother Management Tools Use one of Brother's management tools to configure your Brother machine's network settings. Go to your model's Downloads page at support.brother.com to download the tools. Related Information • Network...
Page 274: Security
Home > Security Security • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Lock the Machine Settings from the Control Panel...
Page 275: Before Using Network Security Features
Home > Security > Before Using Network Security Features Before Using Network Security Features Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
Page 276: Configure Certificates For Device Security
Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...
Page 277: Supported Security Certificate Features
The following security certificate features can be used with the machine: • SSL/TLS communication The Brother machine supports the following: • Pre-installed certificate Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS communication without creating or installing a different certificate.
Page 278: Step By Step Guide For Creating And Installing A Certificate
Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 279: Create A Self-Signed Certificate
Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 •...
Page 280: Create Csr And Install A Certificate From A Certificate Authority (Ca)
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) Create CSR and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Page 281 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
Page 282 If you are using the Enterprise root CA of Windows Server 2008/2008 R2/2012/2012 R2/2016/2019, we recommend using the Web Server for the certificate template to securely create the Client Certificate. For more detailed information, visit support.brother.com, to see the FAQs & Troubleshooting page of your model. Search for "SSL".
Page 283 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Page 284: Import And Export The Certificate And Private Key
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them. •...
Page 285 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 286 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 287: Manage Multiple Certificates
The Multiple Certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored on Brother Machine Self-signed Certificate or Certificate Issued by a CA We recommend storing fewer certificates than allowed, reserving an empty spot in case of certificate expiration.
Page 288: Use Ssl/Tls
Home > Security > Use SSL/TLS Use SSL/TLS • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Print Documents Securely Using SSL/TLS...
Page 289: Introduction To Ssl/Tls
Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
Page 290 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
Page 291 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
Page 292: Manage Your Network Machine Securely Using Ssl/Tls
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS • Install the Self-signed Certificate for Windows users with Administrator Rights...
Page 293 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Configure a certificate on your machine using Web Based Management before you use SSL/TLS communication.
Page 294 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS To manage your network machine securely, you must use management utilities with security protocols. •...
Page 295 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the documentation for your web browser to get help with installing certificates.
Page 296 13. Click Yes, if the fingerprint (thumbprint) is correct. 14. Click OK. Related Information • Manage Your Network Machine Securely Using SSL/TLS...
Page 297: Print Documents Securely Using Ssl/Tls
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS • Print Documents Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols...
Page 298 Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using SSL/TLS Print Documents Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 299: Lock The Machine Settings From The Control Panel
Lock the Machine Settings from the Control Panel Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service. •...
Page 300: About Using Tx Lock
Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock About Using TX Lock Related Models: MFC-T920DW/MFC-T925DW Block unauthorised data transmission to and from the machine. TX Lock lets you prevent unauthorised access to the machine. While TX Lock is On, the following operations are available: •...
Page 301 Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Set the TX Lock Password Set the TX Lock Password Related Models: MFC-T920DW/MFC-T925DW 1. Press Settings. 2. Press a or b to select the following: a.
Page 302 Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Change the TX Lock Password Change the TX Lock Password Related Models: MFC-T920DW/MFC-T925DW 1. Press Settings. 2. Press a or b to select the following: a.
Page 303 Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Turn TX Lock On/Off Turn TX Lock On/Off Related Models: MFC-T920DW/MFC-T925DW 1. Press Settings. 2. Press a or b to select the following: a.
Page 304: Mobile/Web Connect
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • AirPrint • ® Mopria Print Service • Print an Email Attachment...
Page 305: Brother Web Connect
Mobile/Web Connect > Brother Web Connect Brother Web Connect Related Models: MFC-T920DW/MFC-T925DW • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect...
Page 306: Brother Web Connect Overview
2. Photos, images, documents and other files 3. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
Page 307 Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel Related Models: MFC-T920DW/MFC-T925DW If your network uses a proxy server, the following proxy server information must be configured on the machine: •...
Page 308 Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management Related Models: MFC-T920DW/MFC-T925DW If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: •...
Page 309: Online Services Used With Brother Web Connect
To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
Page 310 Related Information • Brother Web Connect...
Page 311: Set Up Brother Web Connect
Related Models: MFC-T920DW/MFC-T925DW • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect...
Page 312 2. Web Service 3. Obtain account Step 2: Apply for Brother Web Connect access. Start Brother Web Connect access using a computer and obtain a temporary ID. 1. Enter account information 2. Brother Web Connect application page 3. Obtain temporary ID Step 3: Register your account information on your machine so you can access the service you want to use.
Page 313 Your Brother machine can now use the service. Related Information • Set Up Brother Web Connect...
Page 314 Related Models: MFC-T920DW/MFC-T925DW To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Page 315 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Page 316 Select [Register/Delete]. Press OK. c. Select [Register Account]. Press OK. 3. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press c. 4. Enter the temporary ID using the dial pad. Press OK.
Page 317: Scan And Upload Documents Using Brother Web Connect
If information regarding the Internet connection appears on the machine's LCD, read the information and press c. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press c. 3. Press a or b to select the following: a.
Page 318: Airprint
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS)
Page 319: Airprint Overview
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.
Page 320: Before Using Airprint (Macos)
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners. 3.
Page 321: Print Using Airprint
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
Page 322 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1.
Page 323 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your machine is in the printer list on your Mac computer. 1.
Page 324: Scan Using Airprint (Macos)
Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple menu. 3.
Page 325: Send A Fax Using Airprint (Macos)
2. On your Mac computer, open the file that you want to send as a fax. 3. Click the File menu, and then select Print. 4. Click the Printer pop-up menu, and then select Brother XXX-XXXX - Fax (where XXX-XXXX is the name of your model).
Page 326: Mopria ® Print Service
® Home > Mobile/Web Connect > Mopria Print Service ® Mopria Print Service ® ™ ™ Mopria Print Service is a print feature on Android mobile devices (Android ® version 4.4 or later) developed by the Mopria Alliance. With this service, you can connect to the same network as your machine and print without additional setup.
Page 327: Brother Iprint&Scan
Home > Brother iPrint&Scan Brother iPrint&Scan • Brother iPrint&Scan Overview for Windows and Mac • Brother iPrint&Scan Overview for Mobile Devices...
Page 328: Brother Iprint&Scan Overview For Windows And Mac
Brother iPrint&Scan Overview for Windows and Mac Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application.
Page 329: Brother Iprint&Scan Overview For Mobile Devices
• For all iOS supported devices including iPhone, iPad and iPod touch Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device. Download and install Brother iPrint&Scan from the App Store. For more detailed information, visit support.brother.com/ips.
Page 330: Troubleshooting
You can correct most problems yourself. If you need additional help, visit support.brother.com for the latest FAQs and troubleshooting tips: 1. Visit support.brother.com. 2. Click FAQs & Troubleshooting and search for your model name. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.
Page 331: Error And Maintenance Messages
After the current connection between your are already connected to the Wi-Fi Direct Brother machine and another mobile network when the Brother machine is the device has shut down, try to configure the Group Owner. Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
Page 332 Wi-Fi Direct network, and then try to configure the Wi- Fi Direct settings again. Connection Fail The Brother machine and your mobile • Move the mobile device closer to your device cannot communicate during the Brother machine.
Page 333 The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.
Page 334 Remove the paper and reinsert it in the position of the manual feed slot. centre of the manual feed slot, and then follow the LCD instructions. (DCP-T520W/DCP-T525W/ DCP-T720DW/DCP-T725DW) See Related Information: Load Paper in the Manual Feed Slot. The Jam Clear Cover is not closed Make sure the Jam Clear Cover is closed correctly.
Page 335 Action Absorber NearFull The ink absorber box is nearly full. The ink absorber box must be replaced soon. Contact Brother customer service or your local Brother dealer. • The ink absorber box absorbs the small amount of ink emitted during print head cleaning.
Page 336 Wi-Fi Direct network, and then try to configure the Wi- Fi Direct settings again. Connection Failed The Brother machine and your mobile • Move the mobile device closer to your device cannot communicate during the Brother machine.
Page 337 For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings...
Page 338 The more cleaning the machine requires, the faster these boxes will fill up. Repairs resulting from the use of non- Brother supplies may not be covered under the stated product warranty. Ink Low The amount of remaining ink in one or Look through the window of the ink tank to more of the ink tanks is low.
Page 339 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine.
Page 340 You can still scan even if the ink is low or needs to be refilled. The maximum number of The maximum number of mobile devices After the current connection between your devices are already are already connected to the Wi-Fi Direct Brother machine and another mobile...
Page 341 Device. Related Information • Troubleshooting • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature Related Topics: • Print the Network Configuration Report • Refill the Ink Tanks • Change the Check Paper Setting •...
Page 342 • Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP) • Paper Handling and Printing Problems • Load Paper in the Multi-purpose Tray (MP Tray) • Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
Page 343: Transfer Your Faxes Or Fax Journal Report
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report Transfer Your Faxes or Fax Journal Report Related Models: MFC-T920DW/MFC-T925DW If the LCD shows: • [Cannot Clean XX] • [Cannot Start XX] • [Cannot Print XX] •...
Page 344 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine Related Models: MFC-T920DW/MFC-T925DW If you have not set up your Station ID, you cannot enter Fax Transfer mode. 1.
Page 345 You can transfer the faxes from your machine's memory to your computer. 1. Press Stop/Exit to clear the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer.
Page 346 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine Related Models: MFC-T920DW/MFC-T925DW If you have not set up your Station ID, you cannot enter fax transfer mode. 1.
Page 347: Error Messages When Using The Brother Web Connect Feature
Error Messages When Using the Brother Web Connect Feature Related Models: MFC-T920DW/MFC-T925DW Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page at support.brother.com.
Page 348 Error Messages Cause Action Server Error 01 The machine's authentication Apply for Brother Web Connect information (needed to access the access again to receive a new service) has expired or is invalid. temporary ID, and then use the new ID to register the account to the machine.
Page 349: Document Jams
Home > Troubleshooting > Document Jams Document Jams Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages...
Page 350: Document Is Jammed In The Top Of The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW 1. Remove any paper from the ADF that is not jammed. 2.
Page 351: Document Is Jammed Inside The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW 1. Remove any paper from the ADF that is not jammed. 2. Lift the document cover. 3.
Page 352: Remove Paper Scraps Jammed In The Adf
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF Related Models: DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3.
Page 353: Printer Jam Or Paper Jam
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam) • Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) •...
Page 354: Paper Is Jammed In The Machine When Using The Standard Paper Tray (Paper Jam)
Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam) Related Models: DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW When printing from the paper tray, if the LCD displays [Paper Jam], follow these steps: If you are using the MP tray, see Related Information: Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP).
Page 355 6. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position. 7. Slowly pull the jammed paper (1) out of the machine. 8. Move the print head (if needed) to take out any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2).
Page 356 • If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these steps: a. Close the scanner cover, and then reconnect the power cord. b. Open the scanner cover again, and then hold down the Stop/Exit button until the print head moves to the centre.
Page 357 11. Slowly pull the jammed paper out of the machine. 12. Close the Jam Clear Cover. Make sure the cover is closed completely. 13. Put the paper tray firmly back in the machine. 14. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
Page 358 Additional paper jam clear operations If the LCD error message continues to appear and you repeatedly experience paper jams, do the following: 1. Unplug the machine from the electrical socket and open the manual feed slot cover. 2. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, in the manual feed slot. Insert the paper deep into the manual feed slot.
Page 359: Paper Is Jammed Inside And In The Front Of The Machine (Jam A Inside/Front)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/ Front) Related Models: MFC-T920DW/MFC-T925DW If the LCD displays [Jam A Inside/Front] or [Repeat Jam A], follow these steps: 1.
Page 360 6. Slowly pull the jammed paper (1) out of the machine. IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this may cause damage to the machine. •...
Page 361 • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to remove the paper. Hold the concave areas with the triangle marks as shown in the illustration (3) to move the print head. •...
Page 362 If your LCD error message was [Repeat Jam A], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
Page 363 9. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 10. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: •...
Page 364: Paper Is Jammed In The Front Of The Machine (Jam B Front)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine (Jam B Front) Paper is Jammed in the Front of the Machine (Jam B Front) Related Models: MFC-T920DW/MFC-T925DW If the LCD displays [Jam B Front] or [Repeat Jam B Front], follow these steps: 1.
Page 365 If your LCD error message was [Repeat Jam B Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
Page 366 6. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 7. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: •...
Page 367: Paper Is Jammed In The Back Of The Machine (Jam C Rear)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam C Rear) Paper is Jammed in the Back of the Machine (Jam C Rear) Related Models: MFC-T920DW/MFC-T925DW If the LCD displays [Jam C Rear], follow these steps: 1.
Page 368 6. Close the Jam Clear Cover. Make sure the cover is closed completely. 7. Put the paper tray firmly back in the machine. 8. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
Page 369: Paper Is Jammed In The Multi-Purpose Tray (Jam D Mp Tray)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Multi-purpose Tray (Jam D MP tray) Paper is Jammed in the Multi-purpose Tray (Jam D MP tray) Related Models: MFC-T920DW/MFC-T925DW If the LCD displays [Jam D MP Tray], follow these steps: 1.
Page 370 If you are having difficulty pulling the paper out, push the release lever (1) toward the back of the machine, and then pull the paper. 6. Close the MP tray cover. 7. Push the paper tray firmly back in the machine. 8.
Page 371 Related Topics: • Error and Maintenance Messages...
Page 372: Paper Is Jammed Inside And In The Multi-Purpose Tray (Paper Jam/Jam E Inside/Mp)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP) Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP) Related Models: DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW (DCP-T820DW/DCP-T825DW) When using the Multi-purpose (MP) tray, if the LCD displays [Paper Jam], follow these steps: (MFC-T920DW/MFC-T925DW) If the LCD displays [Jam E Inside/MP] or [Repeat Jam E In/MP], follow these steps:...
Page 373 5. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position. 6. Slowly pull the jammed paper (1) out of the machine. IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1).
Page 374 • If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these steps: a. Close the scanner cover, and then reconnect the power cord. b. Open the scanner cover again, and then press and hold the Stop/Exit button until the print head moves to the centre.
Page 375 Move the print head (if needed) to remove any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2). 7. Gently close the scanner cover using both hands. 8.
Page 376 10. Push the paper tray firmly back in the machine. 11. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 12. Reconnect the power cord. Related Information •...
Page 377: If You Are Having Difficulty With Your Machine
If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
Page 378: Paper Handling And Printing Problems
Click (Start) > Control Panel > Hardware and Sound > Printers. Right- click Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model). Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online.
Page 379 Difficulties Suggestions Look through the window of the ink tank to confirm the actual amount of remaining ink. If the remaining ink level is at or below the lower line under the minimum fill mark, refill the ink tank. A message may appear on the LCD to verify whether the ink tanks were refilled. Select Yes to reset the ink dot counter for the refilled colour.
Page 380 • The ink bottle cap may not be tightly secured. Make sure you are using Brother Original ink designed for your model. Brother does not recommend using non-Brother Original ink, or refilling with ink other than Brother Original ink.
Page 381 Make sure the printing surface is face down in the paper tray. Make sure you are using Brother Original ink designed for your model. If you are using photo paper, make sure the glossy side of the photo paper is face down in the tray and you have set the correct paper type.
Page 382 Paper Handling Difficulties Difficulties Suggestions The machine does not feed paper. Make sure the paper tray is pushed in all the way until it locks into place. Make sure the Jam Clear Cover at the back of the machine is closed. If the machine's LCD displays a Paper Jam message and you still have a problem, see Related Information: Error and Maintenance Messages.
Page 383 Change the Paper Size and Paper Type • Acceptable Paper and Other Print Media • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Check the Print Alignment from Your Brother Machine •...
Page 384: Telephone And Fax Problems
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems Telephone and Fax Problems Related Models: MFC-T920DW/MFC-T925DW >> Telephone Line or Connections >> Handling Incoming Calls >> Receiving Faxes >> Sending Faxes Telephone Line or Connections Difficulties Suggestions Dialling does not work.
Page 385 • If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will receive faxes automatically and produce a pseudo/double-ring to alert you to answer voice calls.
Page 386 If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. See Related Information: Connect an External TAD.
Page 387 Difficulties Suggestions See Related Information: Print a Fax Stored in the Machine's Memory. See Related Information: Cancel a Fax in Progress. See Related Information: Check and Cancel a Pending Fax. (Available only for some countries.) If you connect your machine to a PBX or ISDN line, set the menu setting of Telephone Line Type to your telephone line type.
Page 388 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Set Dial Tone Detection Set Dial Tone Detection Related Models: MFC-T920DW/MFC-T925DW Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. 1.
Page 389 VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine not to work correctly. Related Information •...
Page 390: Other Problems
MFC-T920DW/MFC-T925DW) Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. (Windows) ™ ™ your scanning application. For example, in Nuance PaperPort 14SE, click Desktop >...
Page 391 Software Difficulties Difficulties Suggestions Cannot print. Uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both. “The device is busy.” appears on Make sure there is no error message on the machine's display. the computer screen.
Page 392: Network Problems
Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Check the Brother Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network...
Page 393 Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. Make sure your machine is turned on and is connected to the same network as your computer.
Page 394 Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Check the Brother Machine's Network Settings Check the Brother Machine's Network Settings • Print the Network Configuration Report • Change Machine Settings Using Web Based Management...
Page 395 If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com. >> I Cannot Complete the Wireless Network Setup Configuration >>...
Page 396 Wi-Fi Direct settings again. Brother machine still cannot • If you are using your Brother machine as a client, confirm how complete the Wi-Fi Direct many devices are allowed in the current Wi-Fi Direct network, configuration.
Page 397 If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both.
Page 398 (For wired networks) A network cable is securely connected to the Brother machine and to the router or hub. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother the node name in the Windows command prompt or Mac Terminal...
Page 399 > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. >> Configure the IP Address on your computer (Windows) >>...
Page 400: Airprint Problems
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My machine is not displayed in the printer list. Make sure your machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your machine.
Page 401: Check The Machine Information
Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your machine's serial number, firmware version, and firmware update. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menu. 2. Press a or b to select [Machine Info.]. Press OK.
Page 402: Reset Your Machine
When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1.
Page 403: Reset Functions Overview
Home > Troubleshooting > Reset Your Machine > Reset Functions Overview Reset Functions Overview IMPORTANT (MFC-T920DW/MFC-T925DW) When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages.
Page 404: Routine Maintenance
Refill the Ink Tanks • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Options to Improve Your Print Results • Pack and Ship Your Brother Machine...
Page 405: Refill The Ink Tanks
Brother strongly recommends that you continue to use only Brother Original replacement ink designed for your model. Use or attempted use of potentially incompatible ink in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorised third-party ink.
Page 406 2. Remove the ink tank cap for the colour you want to refill, and place it on the back of the cover, as shown. NOTE Be careful to avoid touching any ink when handling the ink tank cap. 3. Remove the ink bottle cap, remove the film from the ink bottle, and then replace the cap. IMPORTANT •...
Page 407 To fill the ink tank faster, insert the bottle nozzle firmly into the ink tank so that the arrow mark shown on the ink bottle in the illustration is up. 6. The bottle is self-standing, and the ink fills automatically until the bottle is empty or until the ink reaches the maximum fill mark line.
Page 408 If you did not refill the ink tank, be sure to select [No]. IMPORTANT • If you accidentally mix the colours by filling the wrong ink tank, contact Brother customer service or your local Brother dealer. • If you have opened an ink bottle, use it within six months. Use unopened ink bottles by the expiration date...
Page 409 Related Information • Routine Maintenance Related Topics: • Error and Maintenance Messages • Paper Handling and Printing Problems...
Page 410: Clean Your Brother Machine
> Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) •...
Page 411: Clean The Scanner
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the electrical socket. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
Page 412 Related Topics: • Telephone and Fax Problems • Other Problems...
Page 413: Clean The Print Head From Your Brother Machine
Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Brother Machine Clean the Print Head from Your Brother Machine To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
Page 414 • You can also clean the print head from your computer. Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Computer (Windows) •...
Page 415: Clean The Print Head Using Web Based Management
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 416: Clean The Print Head From Your Computer (Windows)
Click (Start) > Control Panel > Hardware and Sound > Printers. 2. Right-click the Brother XXX-XXXX Printer icon (where XXX-XXXX is the name of your model), and then select Printing preferences. If printer driver options appear, select your printer driver.
Page 417 Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...
Page 418: Clean The Machine's Lcd
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.
Page 419: Clean The Outside Of The Machine
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
Page 420: Clean The Machine's Printer Platen
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen to avoid an electrical shock.
Page 421: Clean The Paper Feed Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
Page 422 Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed problems. Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems...
Page 423: Clean The Base Pad
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
Page 424: Clean The Paper Pick-Up Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. A Paper Pick-Up Rollers Cleaning Kit is supplied with your machine in some countries. Clean the paper pick-up rollers using the kit.
Page 425: Check Your Brother Machine
Home > Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Monitor Machine Status from Your Computer (Windows)
Page 426: Check The Print Quality
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged.
Page 427 Refer to the sample below to check the print quality. DCP-T520W/DCP-T525W Patterns Print Quality None A Few About Half Many DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW Patterns Print Quality None A Few About Half Many 7. Do one of the following: • If print head cleaning is needed, press Colour Start to start the cleaning procedure.
Page 428 3. Press c. The machine prints the Print Quality Check Sheet. 4. Check the quality of the four colour blocks on the sheet. 5. When an LCD message prompts you to check the print quality, do one of the following: •...
Page 429 When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the horizontal lines are gone: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...
Page 430: Check The Print Alignment From Your Brother Machine
Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >>...
Page 431 When the print alignment is not adjusted correctly, text looks blurry or crooked, like this: After the print alignment is adjusted correctly, text looks like this: 5. Press Stop/Exit. Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems...
Page 432: Monitor Machine Status From Your Computer (Windows)
Double-click the icon in the task tray. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the troubleshooting website.
Page 433 Related Topics: • Cancel a Print Job (Windows)
Page 434 > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
Page 435 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
Page 436 Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information • Monitor Machine Status from Your Computer (Windows)
Page 437: Correct The Paper Feed To Clear Vertical Lines
Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menu. 2. Press a or b to make your selections: a.
Page 438: Change The Print Options To Improve Your Print Results
Change the Print Options to Improve Your Print Results If your printouts do not look the way you expect, change the print settings on your Brother machine to improve printout quality. Print speed may be slower when using these settings.
Page 439 • Other Problems • Prevent Smudged Printouts and Paper Jams (Windows) • Print Settings (Windows)
Page 440: Pack And Ship Your Brother Machine
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
Page 441 9. Pack the machine in the original carton with the original packing material as shown below. Do not pack the used ink bottles in the carton. 10. Close the carton and tape it shut. Related Information • Routine Maintenance...
Page 442: Machine Settings
Home > Machine Settings Machine Settings Customise settings and features to make your machine a more efficient work tool. • Change Machine Settings from the Control Panel • Change Machine Settings Using Web Based Management...
Page 443: Change Machine Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Print Reports • Settings and Features Tables...
Page 444: In The Event Of Power Failure (Memory Storage)
Your menu settings are stored permanently and will not be lost. • Temporary settings (for example: Contrast and Overseas Mode) are lost. • (DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW) The date and time must be re-entered. • (MFC-T920DW/MFC-T925DW) The date and time is retained for approximately 24 hours.
Page 445: General Settings
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Change for Daylight Saving Time Manually • Set Sleep Mode Countdown •...
Page 446 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume Related Models: MFC-T920DW/MFC-T925DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b.
Page 447 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically Related Models: MFC-T920DW/MFC-T925DW You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring, and backward one hour in the autumn.
Page 448 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Manually Change for Daylight Saving Time Manually Related Models: MFC-T920DW/MFC-T925DW You can program the machine to change for Daylight Saving Time. When selecting [Forward Hour] it will forward the time by an hour and backward one hour when selecting [Backward Hour].
Page 449 • The timer will restart if any operation is carried out on the machine, such as receiving a fax or a print job. • The factory setting is five minutes. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menu. 2. Press a or b to make your selections: a.
Page 450 • The machine is connected to a wireless network. • [WLAN Enable] is set to [On] or [WLAN(Wi-Fi)] is selected in the [Network I/F] setting. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menu. 2. Press a or b to make your selections: a.
Page 451 The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. (DCP models) If the machine's power has been off, the machine's date and time may not be current. Re-enter them. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menu.
Page 452 10. Press Stop/Exit. Related Information • General Settings Related Topics: • Set Your Station ID...
Page 453 > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menu. 2. Press a or b to make your selections: a.
Page 454 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Related Models: MFC-T920DW/MFC-T925DW Set how long the LCD backlight stays on. 1.
Page 455 7. Press Stop/Exit. Related Information • General Settings Related Topics: • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date and Time...
Page 456 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Tone or Pulse Dialling Mode Set Tone or Pulse Dialling Mode Related Models: MFC-T920DW/MFC-T925DW Your machine is set for a Tone dialling service. If you have a Pulse dialling (rotary) service, you must change the dialling mode.
Page 457 The factory setting is [Off]. • When the Quiet Mode setting is turned on, appears on the Home screen. (MFC-T920DW/ MFC-T925DW) >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menu. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK.
Page 458 Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menu. 2. Press a or b to make your selections: a.
Page 459: Print Reports
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems...
Page 460 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: Transmission Verify (MFC models) The Transmission Verify prints a Transmission Verification Report for your last transmission. Address Book (MFC models) The Address Book report prints a list of names and numbers stored in the Address Book memory.
Page 461 Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report >> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW >> MFC-T920DW/MFC-T925DW DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW 1. Press Menu. 2. Press a or b to make your selections: a. Select [Print Reports]. Press OK.
Page 462: Settings And Features Tables
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (1 Line LCD) • Features Tables (1 Line LCD) • Settings Tables (1.8"(44.9 mm) Colour LCD) •...
Page 463 Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (1 Line LCD) Settings Tables (1 Line LCD) Related Models: DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW These tables will help you understand your machine's menu selections and options. Menu > [Maintenance] Level 1 Level 2 Descriptions...
Page 464 Level 2 Level 3 Descriptions DCP-T720DW/ DCP-T725DW) Paper Size Set the size of paper in the paper tray. (DCP-T520W/ DCP-T525W/ DCP-T720DW/ DCP-T725DW) Check Paper Check the paper type and paper size when you pull the tray out of the machine.
Page 465 View the current wireless network status. Signal View the current wireless network signal strength. SSID View the current SSID. Comm. Mode View the current Communication mode. MAC Address View the machine's MAC address. WLAN Enable Turn the wireless network connection On or Off. (DCP-T520W/ DCP-T525W/...
Page 466 Level 1 Level 2 Level 3 Descriptions WLAN(Wi-Fi) DCP-T720DW/ DCP-T725DW) Wi-Fi Direct Manual Configure your Wi-Fi Direct network settings manually. Group Owner Set your machine as the Group Owner. Push Button Configure your Wi-Fi Direct network settings using the one-button push method.
Page 467 Menu > [Initial Setup] Level 1 Level 2 Descriptions Date & Time Date & Time Set the date and time on your machine. Reset Machine Reset Restore all the machine's settings that you have changed, such as Date and Time. Network Reset Restore all network settings back to the factory settings.
Page 468 > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (1 Line LCD) Features Tables (1 Line LCD) Related Models: DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW SCAN Level 1 Level 2 Descriptions Scan to PC File Scan documents and save them to a folder on your computer.
Page 469 Related Information • Settings and Features Tables...
Page 470 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (1.8"(44.9 mm) Colour LCD) Settings Tables (1.8"(44.9 mm) Colour LCD) Related Models: MFC-T920DW/MFC-T925DW These tables will help you understand your machine's menu selections and options. Settings >...
Page 471 Level 1 Level 2 Level 3 Descriptions Quiet Mode Decrease printing noise. Volume Ring Adjust the ring volume. Beep Adjust the beeper volume. Speaker Adjust the speaker volume. LCD Settings Backlight Adjust the brightness of the LCD backlight. Dim Timer Set how long the LCD backlight stays on after you go back to your Home screen.
Page 472 Settings > [Network] Level 1 Level 2 Level 3 Descriptions Wired LAN TCP/IP BOOT Method Select the Boot method that best suits your needs. IP Address Enter the IP address. Subnet Mask Enter the Subnet mask. Gateway Enter the Gateway address. Node Name Enter the Node name.
Page 473 Level 1 Level 2 Level 3 Descriptions WLAN(Wi-Fi) MAC Address View the machine's MAC address. Wi-Fi Direct Manual Configure your Wi-Fi Direct network settings manually. Group Owner Set your machine as the Group Owner. Push Button Configure your Wi-Fi Direct network settings using the one-button push method.
Page 474 Level 1 Descriptions Firmware Update Update your machine to the latest firmware. Firmware Auto Check View firmware information on the Home screen. Page Counter Display the printed pages. Settings > [Initial Setup] Level 1 Level 2 Descriptions Date & Time Date Add the date and time on the screen and in the headings of the faxes you send.
Page 475 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (1.8"(44.9 mm) Colour LCD) Features Tables (1.8"(44.9 mm) Colour LCD) Related Models: MFC-T920DW/MFC-T925DW Level 1 Level 2 Descriptions Fax Resolution Set the resolution for outgoing faxes.
Page 476 Print Index Sheet Print a thumbnail page. Print Photos Print photos by choosing the index numbers. Print All Print all photos in your USB flash drive. Connect the Brother machine to an Internet service. (Ink) Level 1 Level 2 Descriptions Ink Bottle Model Check the ink bottle model numbers.
Page 477 Level 1 Level 2 Descriptions Print Head Cleaning All Clean the print head according to the LCD instructions. Print Options Reduce Smudging Reduce smudging on the paper or paper jams during printing. Enhance Print Improve print quality and reduce blurriness. (Address Book) Level 1 Descriptions...
Page 478: Change Machine Settings Using Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). •...
Page 479: What Is Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 480: Access Web Based Management
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 481 You can now change the machine settings. Start from Brother Utilities (Windows) 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click Tools in the left navigation bar, and then click Machine Settings.
Page 482: Set Or Change A Login Password For Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".
Page 483: Set Up Your Machine's Address Book Using Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management Related Models: MFC-T920DW/MFC-T925DW • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
Page 484: Appendix
Home > Appendix Appendix • Specifications • Supply Specifications • Brother Help and Customer Support...
Page 485: Specifications
1.8 in. (44.9 mm) TFT Colour LCD Power Source AC 100 to 120 V 50/60 Hz (Taiwan) AC 220 to 240 V 50/60 Hz (Other countries) • DCP-T520W/DCP-T525W (Taiwan) Power Consumption Copying : Approx. 16 W Ready : Approx. 2.5 W Sleep : Approx.
Page 486 Copying : Approx. 17 W Ready : Approx. 4 W Sleep : Approx. 1.2 W Power Off : Approx. 0.2 W Dimensions • DCP-T520W/DCP-T525W 159 mm 435 mm 380 mm 583 mm • DCP-T720DW/DCP-T725DW 199 mm 195 mm 435 mm...
Page 487 195 mm 435 mm 439 mm 576 mm • MFC-T920DW/MFC-T925DW 309 mm 195 mm 435 mm 439 mm 576 mm Weights • DCP-T520W/DCP-T525W (Taiwan) 7.2 kg • DCP-T520W/DCP-T525W 7.3 kg • DCP-T720DW/DCP-T725DW(Taiwan) 8.6 kg • DCP-T720DW/DCP-T725DW 8.7 kg • DCP-T820DW/DCP-T825DW (Taiwan) 9.5 kg...
Page 488 • MFC-T920DW/MFC-T925DW (Taiwan) 9.6 kg • MFC-T920DW/MFC-T925DW 9.7 kg Noise Level Sound Operating 53.5 dB (A) (Approx.) Pressure Temperature Operating 10 to 35°C Best Print Quality 20 to 33°C Humidity Operating 20 to 80% (without condensation) Best Print Quality 20 to 80% (without condensation) Automatic Document Feeder (ADF) Up to 20 pages (DCP-T720DW/DCP-T725DW/DCP-T820DW/...
Page 489 DCP-T825DW/ MFC-T920DW/ MFC-T925DW) Manual Feed Slot Plain Paper, Inkjet Paper (coated paper), Glossy Paper Type (DCP-T520W/DCP-T525W/ Paper, Recycled Paper DCP-T720DW/ A4, Letter, Legal, Mexico Legal, India Legal, Folio, Paper Size DCP-T725DW) Executive, B5 (JIS), A5, B6 (JIS), A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4"...
Page 490 Photo Resolution Up to 1200 x 6000 dpi Paper Type Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Brother BP71 paper Paper Size A4, Letter, Photo (10 x 15 cm), Photo 2L (13 x 18 cm) File Format JPEG (Progressive JPEG format is not supported)
Page 491 19200 dpi can be selected using the scanner utility). The scanning range may decrease as the scanning resolution increases. ADF models only Printer Specifications Resolution Up to 1200 × 6000 dpi (Windows only) (DCP-T520W/DCP-T525W) Up to 1200 × 6000 dpi (DCP-T720DW/DCP-T725DW/ DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW) 204 mm Printing Width...
Page 492 Third party USB ports are not supported. DCP-T820DW/DCP-T825DW/MFC-T920DW/MFC-T925DW only For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. ™ ™ Nuance PaperPort 14SE supports Windows 7 SP1, Windows 8.1, Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.
Page 493 Related Information • Appendix...
Page 494: Supply Specifications
Black - Approximately 7500 pages Yellow, Cyan and Magenta - Approximately 5000 pages Related Information • Appendix Quoted approx. yields are extrapolated based on Brother original methodology using Test Patterns ISO/IEC 24712. Quoted approx. yields are not based on ISO/IEC 24711.
Page 495: Brother Help And Customer Support
Brother product. Further product and support information is available from your local Brother office website. Visit https:// global.brother/en/gateway to find the contact details for your local Brother office and to register your new product. Related Information • Appendix...
Page 496 ASA/SAF/GLF Version 0...

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Brother DCP-T520W Online User's Manual

Before You Use Your Machine

Introduction to Your Machine

Paper Handling

Print

Scan

Copy

Fax

Photocapture Center

Network

Security

Mobile/Web Connect

Brother Iprint&Scan

Troubleshooting

Routine Maintenance

Machine Settings

Appendix

Quick Links

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Summary of Contents for Brother DCP-T520W