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Troubleshooting
Check the Machine Information
Follow these instructions to check your machine's serial number, firmware version, and firmware update.
>> DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW
>> MFC-T920DW/MFC-T925DW
DCP-T520W/DCP-T525W/DCP-T720DW/DCP-T725DW/DCP-T820DW/DCP-T825DW
1. Press Menu.
2. Press a or b to select [Machine Info.]. Press OK.
3. Press a or b to select one of the following options:
Option
Description
Check your machine's serial number.
Serial No.
Check your machine's firmware version.
Version
Page Counter Check the number of total pages the machine has printed.
4. Press OK.
5. Press Stop/Exit.
MFC-T920DW/MFC-T925DW
1. Press Settings.
2. Press a or b to select [Machine Info.]. Press OK.
3. Press a or b to select one of the following options:
Option
Serial No.
Firmware Version
Firmware Update
Firmware Auto Check View firmware information on the Home screen.
Page Counter
4. Press OK.
5. Press Stop/Exit.
Related Information
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Troubleshooting
> Check the Machine Information
Description
Check your machine's serial number.
Check your machine's firmware version.
Update your machine to the latest firmware.
Check the number of total pages the machine has printed.
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