When A Message Appears While Using The Fax Function - Ricoh IM C6500 User Manual

10. Troubleshooting
When a Message Appears While Using the
Fax Function
• When confirming or changing the settings in [Settings], press [Home] (
Messages that Appear During Operation or When Sending/Receiving a Fax
Cannot Be Performed
Message
"Cannot detect original
size."
"Cannot receive emails
currently."
264
Condition
An original is not placed
correctly on the
machine.
An original with a
difficult-to-detect size,
even in the regular size,
such as a transparency
or paper with sticky
notes or a custom size
original, is placed on
the machine.
The machine is receiving
a On-demand Email
Notification (a query e-
mail from the
administrator), and
manual reception
cannot be performed.
) after closing [Settings].
Solution and reference
Place the original correctly. When you place
an original on the exposure glass, the machine
detects the original size by opening and
closing the exposure glass cover or ADF.
Open the cover or ADF by more than 30
degrees when placing an original.
Specify [Scan Size] in [Send Settings].
Wait a while, and press [Manual Reception:
Email].