Vivotek SC8131 User Manual page 47

IMPORTANT:
1. While observing and acquiring counting results from the camera, please avoid
connecting the camera from more than one client computer! Multiple web sessions can
stress the camera.
2. If you are operating the latest VIVOTEK Rossini series cameras, the Java plug-ins that
came with them may cause compatibility issues on the browser. Try remove the plug-
ins.
NOTE:
• For a megapixel camera, it is recommended to use monitors of the 24" size or larger,
of the 1600x1200 or better resolutions.
Tips:
1. The onscreen Java control can malfunction under the following situations:
A PC connects to different cameras that are using the same IP address (or the same
camera running different firmware versions). Removing your browser cookies will
solve this problem.
2. In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
3. If you forget the root (administrator) password for the camera, you can restore the
camera defaults by pressing the reset button for longer than 5 seconds.
4. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2
utility to search the network. If the camera has been configured with a fixed IP that does
not comply with your local network, you may see its default IP 169.254.x.x. If you still
cannot find the camera, you can restore the camera to its factory defaults.
5. If you changed your network parameters after IW2 was started, such as adding a
connection to a LAN card, re-start the IW2 utility.
VIVOTEK
User's Manual - 47