Damage In Transit - KaVo Poly One Instructions For Use Manual

Instructions for use KaVo polymerisation light Poly One
1 User instructions | 1.4 Transportation and storage

1.4.2 Damage in transit

In Germany
If the packaging is visibly damaged on delivery, please proceed as follows:
1. The recipient of the package must record the loss or damage on the delivery
receipt. The recipient and the representative of the shipping company must
sign this delivery receipt.
2. Leave the product and packaging in the condition in which you received it.
3. Do not use the product.
4. Report the damage to the shipping company.
5. Report the damage to KaVo.
6. You must consult with KaVo before returning a damaged product.
7. Send the signed delivery receipt to KaVo.
If the product is damaged but there was no discernable damage to the packaging
upon delivery, proceed as follows:
1. Report the damage to the shipping company immediately and no later than 7
days after delivery.
2. Report the damage to KaVo.
3. Leave the product and packaging in the condition in which you received it.
4. Do not use a damaged product.
Note
Failure on the part of the recipient to comply with any of the above-mentioned
obligations will mean that the damage will be considered to have arisen following
delivery (in accordance with the General German Freight Forwarders´ Terms and
Conditions, Art. 28).
Outside Germany
Note
KaVo shall not be held liable for damage arising from transportation.
The shipment must be checked on arrival.
If the packaging is visibly damaged on delivery, please proceed as follows:
1. The recipient of the package must record the loss or damage on the delivery
receipt. The recipient and the representative of the shipping company must
sign this delivery receipt.
Without this evidence, the recipient will not be able to assert a claim for dam‐
ages against the shipping company.
2. Leave the product and packaging in the condition in which you received it.
3. Do not use the product.
If the product is damaged but there was no discernable damage to the packaging
upon delivery, proceed as follows:
1. Report any damage to the shipping company either immediately or no later
than 7 days after delivery.
2. Leave the product and packaging in the condition in which you received it.
3. Do not use a damaged product.
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