TROUBLESHOOTING
Compact & Elite (Heads and Universal Stand)
TROUBLESHOOTING
Problem
LEDs not lit.
Poor image quality.
Head not secure on stand.
Poor image quality or out of focus
ErgoStereo (Bench) Stand
Problem
Focus knob tight or rough
movement during up and down
travel (Focussing)
Height adjust column loose
Top plastic sides loose
24
Mantis Service Manual
Possible Solution
•
Verify power supply is plugged into the stand and into the power
outlet (utility power).
•
Verify On/Off switch on stand is turned On.
•
Verify that the power cord in the back of the head is plugged in.
•
Verify that the power supply is functioning correctly. (Use a
multimeter to measure the output voltage or try using a spare
power supply.)
•
Verify that the power outlet that the power supply is plugged into
is functioning properly. (Try plugging in another device to the
same outlet and verify that the outlet is functioning correctly.)
•
If the LED arrays were recently replaced, verify that the arrays are
properly installed. (Check all electrical connections to the array.)
•
Verify that the On/Off switch is connected inside the Universal
Stand (see separate procedure to check electrical connections).
•
Verify that the Interpupillary Distance adjustment is correct for the
particular user.
•
Verify that the front viewing lens is clean. (Use a lens cleaning
cloth.)
•
Verify that the objective lens is clean. (Use a lens cleaning cloth.)
•
For the Mantis Elite, verify that the objective lenses are installed
flush in the rotary turret.
•
Verify that the head mounting bolts are tight.
If using the Bench stand, verify that the rear brace is properly
installed and tight.
•
Ver ify an ob jec tive lens is in stalled on bot tom of head
•
For the Man tis Com pact, ver ify that the ob jec tive lens is in stalled
flush with bot tom of head.
•
Ver ify ob ject be ing view ing is at cor rect depth of field. Ad just by
lift ing head up and down.
•
Op ti cal path needs to be re aligned (see separate procedures)
Possible Solution
•
Send unit in for service at nearest Vision Engineering Service
Centre.
•
Send unit in for service at nearest Vision Engineering Service
Centre.
•
Retighten screws that secure sides while lining up holes for head
mounting bolts. If that is ineffective, it is possible the bracket that
secures the sides in position is damaged. Remove sides to expose
bracket and if damaged, call service for replacement part.
www.visioneng.com/support
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