Frequently Asked Questions - Digigram AUDIOWAY BRIDGE B1 User Manual

AUDIOWAY BRIDGE B1, B2, B3

12 FREQUENTLY ASKED QUESTIONS


How do I know if my AWc-DANTE card is in Switched or Redundant mode?
There is no front-panel information (LEDs or so on) to answer this question. To know in which mode is
configured you card before adding-it inside a network:
- connect a computer directly on Primary Port
-
disconnect all others ports
-
refer to chapter "Switch / Redundant Mode"

I have audio clicks noises inside my network!
Audio clicks are typically a misconfiguration of audio clocks between all devices inside your network. To
ensure your AWc-DANTE card and your AUDIOWAY BRIDGE host are properly configured, please refer to
chapter "Clock Setup".

I cannot patch from/to my AWc-DANTE card!
Patch can be impossible:
- If your network bandwidth is full. If so, please consider removing some patch, or try to use
multicast patch when possible.
- Your device may be set to another sample rate than the source/destination device. Please
check its sample rate as described in chapter "Sample Rate".

My audio patch displays an orange warning icon instead of the green check.
Your device is patched to a module that does not exist anymore. Please check if the source/destination
device is not removed from the network, or if its Dante ID has changed (see chapter "Renaming Dante-ID").
User's Manual AUDIOWAY BRIDGE v1.0
U ' 1.0
SER S MANUAL V
Page 50/55