Troubleshooting - Xerox 1200 User Manual

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Troubleshooting

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Chapter 10
Cleaning the diffuser
The diffuser is the inside surface of the adapter through which light is
transmitted. Dirt or scratches on its surface may discolor or distort scanned
images.
To clean the diffuser:
Open the adapter and let its hinges hold it open.
Lightly wipe the dirt off the diffuser with a dry, soft cloth.
Do not press or rub hard as you wipe the diffuser. This might
WARNING
scratch the surface. Never use a chemically treated cloth or cleaners
containing alcohol, benzene, or ammonia. If you do, the surface of the
diffuser may be discolored, deformed, or even dissolve.
The lamp doesn't light, or it lights but doesn't move.
m The cable from the adapter may not be properly plugged into the port on
the back of the scanner.
Make sure the cable is plugged in firmly.
m The light correction zone may be blocked.
Be sure to leave an unobstructed .59-inch (15-mm) space at the top of the
document glass. For more information about the light correction zone, see
"Scanning With the Transparent Media Adapter," earlier in this chapter.
The quality of the scanned image is poor.
m The film may not be positioned correctly.
Load the film into a film guide. Make sure the film is straight in the slot.
Make sure the lid is closed.