Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Xerox DocuMate 152i
Summary of Contents for Xerox DocuMate 152i
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Page 1: Mac Users
October 2015 05-0915-000a ® ® Xerox DocuMate 152i Scanner User Guide ® Users... - Page 2 Design © 2015 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and DocuMate® are registered trademarks of Xerox Corporation in the United States and/or other countries and are used under license from Xerox Corporation. Visioneer is a trademark licensee of Xerox®. BR14377 Content ©...
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Page 3: Table Of Contents
Environmental Health and Safety Contacts................viii Welcome ......................... 1 What’s in the Box............................1 System Requirements...........................2 Documentation ............................2 Xerox® DocuMate 152i Scanner ....................3 Assemble the Scanner....................5 Connect the Power Cord........................6 Installation........................7 Connect the USB Cable and Turn on the Power............9 Visioneer Scan Utility......................... - Page 4 Replacing the ADF Pad Assembly....................18 Replacing the Roller Assembly....................... 19 Troubleshooting........................... 22 Error Light Troubleshooting Codes.................. 23 Xerox® DocuMate 152i Specifications ..................24 Xerox® DocuMate 152i Parts List....................26 Regulatory Information ..................27 Basic Regulations..........................27 United States (FCC Regulations)..................27 European Union........................
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Page 5: Safety
These include safety agency examination, approval, and compliance with established environmental standards. ® To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do these: •... -
Page 6: Electrical Information
Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. ® Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal. -
Page 7: Electrical Supply
® ® Safety Xerox DocuMate 152i Electrical Supply • This product shall be operated from the type of electrical supply indicted on the product’s data plate label. If you are not sure that your electrical supply meets the requirements, please consult your local power company for advice. -
Page 8: Product Safety Certification
Environmental Health and Safety Contacts Contact Information ® For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: USA & Canada: 1-800-828-6571 Europe: +44 1707 353 434... -
Page 9: Welcome
What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner. Xerox® DocuMate 152i Input Tray Input Tray Extension Output Tray... -
Page 10: System Requirements
® ® Xerox DocuMate 152i Welcome Quick Install Guide Technical Support Card Warranty Card System Requirements ® ® • Apple Mac OS X operating system (10.6 – 10.10) ® • 1.83 GHz or faster Intel Core Processor • A DVD-ROM drive •... -
Page 11: Xerox® Documate 152I Scanner
Xerox DocuMate 152i ® Xerox DocuMate 152i Scanner Input Tray—holds the documents in the Automatic Document Feeder for scanning. Paper Guides—guides adjust to support various document widths. Control panel—OneTouch scanning controls. – Status light / Power Button—turns the scanner’s power off and shows the scanner’s status. - Page 12 ® ® Xerox DocuMate 152i Welcome User Guide...
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Page 13: Assemble The Scanner
Assemble the Scanner Remove the scanner and parts from the protective foam and plastic bags. Remove any shipping tape from the scanner and input tray. Insert the input tray extension into the input tray and snap the tabs into place. Open the ADF cover and carefully remove any foam particles that may have gotten inside it. -
Page 14: Connect The Power Cord
® ® Xerox DocuMate 152i Assemble the Scanner Close the scanner cover. Insert the pins on each side of the output tray into the holes on the scanner. Connect the Power Cord Note: Only use the power supply (DA-24C24 made by APD) included with your scanner. -
Page 15: Installation
Installation Insert the installation disc into your computer’s DVD-ROM drive. Double-click the disc icon that appears on the desktop. Double-click the Xerox Scanner file to start the driver installer. Click Continue. User Guide... - Page 16 152i Installation On the Xerox License Agreement window, read the license agreement. Click Continue. If you accept the terms, select Agree and continue with the installation. If you choose not to accept the license agreement, close the installation window. The scanner driver will not be installed.
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Page 17: Connect The Usb Cable And Turn On The Power
® ® Installation Xerox DocuMate 152i Click Close on the installation complete window. You can now connect the scanner to your computer. Connect the USB Cable and Turn on the Power Remove any tape from the USB cable. Plug the USB cable into the USB port on the scanner then into a USB port on the computer. -
Page 18: Visioneer Scan Utility
Press Enter on your computer’s keyboard or click the option on screen to go to the web address. ® When the Xerox scanners web page loads click on Register Your Product. Fill in the registration form, all required fields have an asterisk (*). -
Page 19: Loading Documents To Scan
Loading Documents to Scan Always remove any staples or paper clips from documents before inserting them into the scanner. Staples and paper clips can jam the feed mechanism and scratch the internal components. Also remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and get stuck in the scanner. -
Page 20: Documents To Avoid Scanning
® ® Xerox DocuMate 152i Loading Documents to Scan Documents to Avoid Scanning The documents in this list can be scanned, but please note that scanning documents of this type will reduce the life of the scanner. Maintenance will be required more often and replaceable parts will wear faster. -
Page 21: Scanning From The Automatic Document Feeder (Adf)
® ® Loading Documents to Scan Xerox DocuMate 152i Scanning from the Automatic Document Feeder (ADF) Preparing Documents for Scanning • Fan the documents to make sure all pages in the stack are separated. • Bend and then flatten the document stack to make sure the horizontal edges are aligned to help prevent paper from skewing while being pulled through the scanner. -
Page 22: Scanning Interfaces
® ® Xerox DocuMate 152i Loading Documents to Scan Load the documents face down with their tops into the Automatic Document Feeder. Scanning Interfaces Every scanning application will access the scanner using a different method. Please refer to the application’s user guide for instructions on using the application and accessing the scanner. -
Page 23: Maintenance
Maintenance This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. Safety Precautions When servicing the scanner you should take the following precautions to ensure your safety and prevent damage to the scanner. Do These • Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing alcohol may irritate sensitive skin. -
Page 24: Clearing Paper Jams
® ® Xerox DocuMate 152i Maintenance Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning opens after a few moments. Open the Automatic Document Feeder cover. Remove the jammed paper and close the cover. - Page 25 ® ® Maintenance Xerox DocuMate 152i Open the Automatic Document Feeder cover. Wipe clean the feed rollers and scanner glass in the scanner body. Wipe clean the rollers, ADF pad, and background strip in the under side of the ADF door.
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Page 26: Replacing The Adf Pad Assembly
® ® Xerox DocuMate 152i Maintenance Replacing the ADF Pad Assembly Problems with documents feeding into the ADF is an indication that the pad is wearing thin. The ADF pad can be used to scan up to 20,000 pages. The usage life of the ADF pad varies by what type of documents are generally scanned. -
Page 27: Replacing The Roller Assembly
® ® Maintenance Xerox DocuMate 152i Close the scanner when you’re finished. Replacing the Roller Assembly The roller will wear out and is designed to be a user-replaceable part. A worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time. Before replacing the roller you should clean it as excessive dust on the roller will make it appear worn and smooth. - Page 28 ® ® Xerox DocuMate 152i Maintenance The roller is held in place with a lock tab that rotates to lock and unlock it. To unlock the tab, rotate it until the small lock flange is completely free. Gently press the roller to the right to free its left side.
- Page 29 ® ® Maintenance Xerox DocuMate 152i Gently slide the roller to the left to fit its left end into its mount. Make sure the left end of the roller is firmly seated into its mount. If the gears on the end of the roller do not engage easily, slightly rotate the roller while gently pressing it into the housing until you feel them engage.
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Page 30: Troubleshooting
Did you select another image source in the scanning software? If you use multiple imaging devices with your computer, such as a camera, all-in-one printer, or another scanner, ® ® you may have selected another source for images. Make sure Xerox DocuMate 152i is selected as the scanner. -
Page 31: Error Light Troubleshooting Codes
® ® Maintenance Xerox DocuMate 152i Problem: The paper jams the ADF. To reduce the number of paper jams, smooth and straighten the paper before scanning, and adjust the guides to the paper size. Paper fed into the ADF at an angle can cause the feed mechanism to jam. -
Page 32: Xerox® Documate 152I Specifications
Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet. Contact Xerox Technical Support if you experience a different blinking pattern. Error... - Page 33 ® ® Maintenance Xerox DocuMate 152i Scanner Specifications General Specifications Scanning Speeds 25 pages per minute / 50 images per minute @ 200 dpi Optical Resolution 600 dpi Output Bit Depth 24-bit color, 8-bit grayscale, 1-bit bitonal (black & white)
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Page 34: Xerox® Documate 152I Parts List
Scanner Specifications Software Information Supported Operating Apple Mac OS X Systems Scanner Drivers TWAIN, ICA ® Xerox DocuMate 152i Parts List Part Name Part Number Tray kit 70-0503-000 • Input Tray • 57-0112-000 • Input Tray Extension • 57-0116-000 • Output Tray •... -
Page 35: Regulatory Information
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes and modifications to this equipment not specifically approved by Xerox may void the user’s authority to operate this equipment. -
Page 36: Turkey (Rohs Regulation)
DocuMate 152i Regulatory Information A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Heath and Safety The Document Company Xerox Bessemer Road Welwyn Garden City... -
Page 37: Canada
® ® Regulatory Information Xerox DocuMate 152i Obligations or Securities of any Foreign Government, Bank, or Corporation. Copyrighted material, unless permission of the copyright owner has been obtained or the reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law. -
Page 38: Other Countries
® ® Xerox DocuMate 152i Regulatory Information Documents, registers or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the reproduction falsely purports to be a certified copy thereof. Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner. -
Page 39: Compliance Information
® If you are managing the disposal of your Xerox product, please note that the product may contain lead, mercury, Perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. -
Page 40: Energy Star For The Usa
ENERGY STAR for the USA Energy Program Compliance ® ® The Xerox DocuMate 152i is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Imaging Equipment Program is a team effort between U.S., European Union and...