Troubleshooting - Mazda CX-3 Owner's Manual

®
Mazda Bluetooth Hands-Free Customer Service
If you have any problems with Bluetooth
Phone:
(Germany)
0800 4263 738 (8:00―18:00 Central European Time)
(Except Germany)
00800 4263 7383 (8:00―18:00 Central European Time)
(Worldwide)
49 721 5099 8198 (8:00―18:00 Central European Time)
Web:
http://www.mazdahandsfree.com
®
Bluetooth Device pairing, connection problems
Symptom
Unable to perform pairing
Pairing cannot be performed again
Unable to perform pairing
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
CX-3_8GT4-EE-18D_Edition8_old
Audio Set [Type A (non-touchscreen)]

Troubleshooting

®
, contact our toll-free customer service centre.
Cause
―
The pairing information paired to
the Bluetooth ® unit or device is not
recognised correctly.
®
The Bluetooth function and the
*1
Find Mode/Visible setting on the
device may turn off automatically
after a period of time has elapsed
depending on the device.
Interior Features
*
Solution method
First make sure the device is com‐
®
patible with the Bluetooth
and then check whether the Blue‐
tooth ® function and the Find Mode/
Visible setting *1 on the device are
turned on. If pairing is still not pos‐
sible after this, contact an expert re‐
pairer (we recommend an Author‐
ised Mazda Repairer) or Mazda
®
Bluetooth Hands-Free Customer
Service.
Perform pairing using the following
procedure.
Clear "Mazda" stored in the de‐
vice.
Perform pairing again.
Check whether the Bluetooth
tion and the Find Mode/Visible set‐
*1
ting on the device are turned on
and pairing or reconnect.
*Some models.
2019-11-14 12:53:52
unit,
® func‐
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