Troubleshooting - Mazda MX-5 Owner's Manual

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Mazda Bluetooth
If you have any problems with Bluetooth
Phone:
(Germany)
0800 4263 738 (8:00—18:00 Central European Time)
(Except Germany)
00800 4263 7383 (8:00—18:00 Central European Time)
(Worldwide)
49 (0) 6838 907 287 (8:00—18:00 Central European Time)
Web:
http://www.mazdahandsfree.com
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Bluetooth Device pairing, connection problems
Symptom
Unable to perform pairing
Pairing cannot be performed again
Unable to perform pairing
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
Does not connect automatically
when starting the engine
*1 Setting which detects the existence of a device external to the Bluetooth

Troubleshooting

Hands-Free Customer Service
The pairing information paired to
the Bluetooth
recognised correctly.
The Bluetooth
Find Mode/Visible setting
device may turn off automatically
after a period of time has elapsed
depending on the device.
The device is in a location in which
radio wave interference can occur
easily, such as in a bag or in a rear
pocket of a pair of pants.
The pairing information is updated
when the device OS is updated.
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, contact our toll-free customer service centre.
Cause
—
®
unit or device is not
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function and the
*1
on the
Bluetooth
Solution method
First make sure the device is
compatible with the Bluetooth
unit, and then check whether the
®
Bluetooth function and the Find
*1
Mode/Visible setting
device are turned on. If pairing is
still not possible after this, contact
an expert repairer, we recommend
an Authorised Mazda Repairer or
®
Mazda Bluetooth Hands-Free
Customer Service.
Perform pairing using the following
procedure.
Clear "Mazda" stored in the device.
Perform pairing again.
Check whether the Bluetooth
function and the Find Mode/Visible
*1
setting on the device are turned on
and pairing or reconnect.
Move the device to a location in
which radio wave interference is less
likely to occur.
Perform pairing again.
®
unit
Interior Features
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®
on the
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5–119