Tally Dascom DT-210/230
6.3 Trouble occur during cutting
Trouble
Colored stripe in the paper Cutter abrasion, insufficient
Cutter jam, the movable
cutter cannot move back
Insufficient cutting
Paper Jam
6.4 Removing Jammed Paper
When a paper jam occurs, never pull out the paper forcibly. Open the roll paper cover and remove
the jammed paper.
When the cover cannot be opened, follow the steps below to remove the jammed paper.
Printhead may be hot, please do not touch!
1.
Turn off the printer.
Potential Problem
cutting
Worn gear and worn wheel
abrasion
Motor burnt
Paper scraps
Cutter edge abrasion, paper
too thick
Thermal printer head over
hear
Driving too fast
Wrong paper feeding
position
66
User Guide V1.3
Solution
Replace the cutter
Replace the worn gear and worn
wheel
Replace the motor
Clean the paper scraps on the
transmission system
Replace the cutter
Reduce the density of printing
Reduce the printer speed to the limit
of thermal printer head
Put the paper parallel with paper
mount and insert into the space
between the platen roller and the
thermal print head
Need help?
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