Guarantee Terms And Declaration Of Conformity - Hakki Pilke Raven 33 Manual

6 Guarantee terms and declaration of conformity

We offer a guarantee on our machines, with the following conditions:
1. This guarantee covers defects caused by manufacturing or material failures, except for defects in compo-
nents that are classified as parts that will sustain wear and tear.
2. The guarantee is valid for the original buyer for one (1) year, starting from the day of purchase, but for no
more than 1,000 operating hours.
3. The guarantee becomes void if
a. the instruction manual is not observed when using the machine
b. the machine is used for a purpose other than which is defined by the manufacturer
c. modifications are made to the operation of the machine
d. parts that are not original spare parts are used in the machine
e. the maintenance procedures defined in the instructions are neglected.
4. A guarantee demand has to be issued in writing immediately upon discovery of a defect to the seller or
the manufacturer. Repair under guarantee requires that the customer can reliably prove that the guaran-
tee is valid.
5. The guarantee does not include standard adjustments, user guidance, care, maintenance or cleaning pro-
cedures.
6. Repair under guarantee requires that no attempts have been made to fix the machine or a part of it be-
fore a written notification of the defect has been issued to the seller, manufacturer or importer.
7. Only service professionals authorised by the manufacturer or the importer are allowed to carry out re-
pairs under guarantee. Washing, cleaning, or changing oils and fuels done while carrying out the afore-
mentioned repair are not covered by the guarantee.
8. The repair work costs are compensated for according to the standards defined by the manufacturer.
9. The manufacturer of the machine is not liable to compensate for any travelling costs that may result from
the repair work.
10. A spare part will be delivered free of charge when using the usual means intended for such parts, in ac-
cordance with the normal schedule.
11. The receiver is liable for costs occurring from special deliveries, such as express mail.
HAKKI PILKE RAVEN 33
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TRANSLATION VERSION 1