12 Error Codes; List Of Error Codes - Bruker SampleXpress User Manual

12 Error Codes

All the actors named below (cassette clamp, guide, release and sample chain block)
have two sensors for detecting the real system state: one sensor detects the inactive
state and the other the active state of the corresponding actor. Physically it is never pos-
sible that both sensors are active at the same time, but during a malfunction the Sam-
pleXpress may produce errors.
If errors continue to occur after following the hints offered in the following section, you
may need to exchange the corresponding sensors.
12.1

List of Error Codes

Error Code
103.310.004
103.310.130
103.310.001
103.310.005
117.310.021
103.310.008
103.310.007
103.310.098
103.310.151
Z31900_00_01
Error Text
Unknown Tube ID or The requested Tube ID is not
position. recognized by the device.
Unknown Tube ID. The requested Tube ID is not
recognized by the device.
Cassette is missing The cassette is missing or the
or could not be iden- identification failed. The cas-
tified correctly. sette cannot be used.
Invalid Tube ID. The Tube ID format received
from the reader is not consis-
tent to the requested format. It
has an invalid length and the
Tube ID read will be ignored.
Missing sample in An operation (e.g. Eject)
magnet. requested with the Sample in
the magnet cannot be executed
because there is no sample in
the magnet.
Error Description Error Hints
• Check if there is a sample in the
sample pool available with this
Tube ID.
• Clean the barcode reader detec-
tion surface;
• Clean/replace the barcode collar
used.
• Check if there is a sample in the
sample pool available with this
Tube ID.
• Clean the barcode reader detec-
tion surface;
• Clean/replace the barcode collar
used.
• Check the electrical connection to
the cassette;
• Replace the cassette with another
one.
• Clean the barcode reader detec-
tion surface;
• Clean/replace the barcode collar
used.
• Check if there is really no sample
in the magnet.
111