Trouble Shooting; Warranty; Repair Procedure And Terms - Lilliput T5 User Manual

6. Trouble Shooting

1) Only black-and-white display:
Check whether the color saturation is properly setup or not.
2) Power on but no pictures:
Check whether the cable of HDMI is correctly connected or not.
Whether the signal source has output. Wrong or abnormal colors:
Check whether the cables are correctly and properly connected or not. Broken or
loose pins of the cables may cause a bad connection.
3) When on the picture shows size error:
Press "MENU → FUNCTION → ASPECT →OVERSCAN" to zoom in/out pictures
automatically when receiving HDMI signals.
4) Other problems:
Please press "MENU" button and choose "SYSTEM→ Reset →On".

7.Warranty

7.1. Repair Procedure and Terms

7.1.1. Those products bought from Lilliput, we promise to provide one (1) year free
repair service. Lilliput warrants its products against defects (excluding physical
damage to the product) in materials and workmanship under normal use for a period
of one (1) year from the date of delivery. Beyond the warranty period such services
shall be charged at the then prevailing rates in Lilliput's price list.
7.1.2. It is possible that you may need to return products to Lilliput for servicing or
troubleshooting. Before you send any product to Lilliput, you must e-mail us,
telephone us or fax us and wait for a Return Material Authorization (RMA) form to be
sent to you. Usually within two business days, your RMA request will be reviewed and
we will contact you with the results. If approved, a RMA number will be e-mailed to
you. Customers should deliver the defective products to our appointed service center
within 15 days from when you receive the RMA number. For our best receipt, the
defective products should be properly packed. Letting us know the packaging details,
as well as sender and delivery date.
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