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T
1:
imagePASS error conditions (Continued)
ABLE
Symptom
Printing (continued)
Pages come out blank,
or tinted with green or
some other color
If the user can print the Configuration page from the copier touch panel but cannot print a job from a computer on the network, request
that the network administrator do the following:
• Check all components of the network, including cables, connectors, terminators, network adapter boards, and network drivers.
• Activate the network and use it to communicate with other printers.
• Confirm that the applicable network settings in Setup (such as AppleTalk zone, IP address, subnet mask, and gateway address) match the
settings used in the network.
N
:
EPS file generation is not completely standardized among applications. Some users may encounter problems while printing certain
OTE
EPS files.
T
ROUBLESHOOTING
Possible cause
Loose cable connection
between the imagePASS
and the copier
Problem with the
copier
Suggested action
1 Check again the copier interface cable and connection
at the imagePASS and the copier.
2 Power off/on the copier.
3 Replace the copier interface cable.
Test the copier and service, if necessary (see the service documentation that
accompanies the copier).
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