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Canon imagePASS-A2
Service Guide
A guide for service technicians
45110880
26 July 2012

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Summary of Contents for Canon imagePASS-A2

  • Page 1 Canon imagePASS-A2 Service Guide A guide for service technicians 45110880 26 July 2012...
  • Page 2 © 2012 Electronics For Imaging This documentation is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics For Imaging (“EFI”), except as expressly permitted herein.
  • Page 3: Table Of Contents

    ONTENTS ONTENTS ONTENTS NTRODUCTION About the imagePASS How the imagePASS operates ERVICE ROCEDURES Before servicing the imagePASS Precautions General information for servicing the imagePASS Power scheme Shutting down the imagePASS Removing the imagePASS Opening the imagePASS Closing the imagePASS Service modes Restoring functionality after service Checking connections Connector panel...
  • Page 4 ONTENTS Replacing components Copier interface board DIMMs Motherboard Motherboard battery CPU and CPU cooling assembly Clearing the CMOS Service board Enclosed fan Power supply Hard disk drive Printing imagePASS pages Verifying the network connection YSTEM OFTWARE System software installation reminders Backing up the system configuration Restoring the system configuration Installing system software through an Ethernet port...
  • Page 5 ONTENTS PECIFICATIONS Hardware features Physical specifications Networking and connectivity Safety and emissions compliance NDEX...
  • Page 6 IST OF IGURES IST OF IST OF IGURES IGURES The imagePASS IGURE Functional diagram IGURE Opening the imagePASS IGURE Service modes IGURE Connector panel IGURE Exploded view IGURE Power supply connections IGURE Copier interface board IGURE Removing a DIMM IGURE Jumper pins on the motherboard IGURE Aligning the security chip...
  • Page 7: Introduction

    NTRODUCTION NTRODUCTION This document includes information about servicing the Canon imagePASS-A2. In this document, Canon imagePASS-A2 is referred to as “the imagePASS.” About the imagePASS The imagePASS embeds computer connectivity and highly efficient PostScript and PCL printing capacity into the Canon imageRUNNER ADVANCE C9200/C7200 series copier.
  • Page 8: How The Imagepass Operates

    NTRODUCTION How the imagePASS operates When a customer prints, the motherboard and copier interface board process image data.The copier interface board is a custom board and allows the imagePASS to communicate with the copier. The CPU, which is located on the motherboard, controls the transfer of image data to and from the motherboard and runs the interpreter.
  • Page 9: Service Procedures

    ERVICE ROCEDURES ERVICE ROCEDURES This chapter includes information about checking internal and external connections, removing and installing components, and verifying that the imagePASS works after service. Before servicing the imagePASS It is strongly recommended that before you service the imagePASS, you carefully read all precautions and notices (see pages 9-12).
  • Page 10 ERVICE ROCEDURES Handling the hard disk drive To ensure that you do not damage the hard disk drive, do the following: • Follow electrostatic discharge (ESD) precautions. • Keep magnets and magnetic-sensitive objects away from the hard disk drive. • Do not loosen or remove the screws on the top of the hard disk drive. Doing so voids the warranty.
  • Page 11 ERVICE ROCEDURES • Do not place objects on the power cable. • Do not plug the imagePASS into a 2-hole, ungrounded outlet by means of a 3-prong adapter. • Do not plug the imagePASS into a circuit connected to heating or refrigeration equipment (including a water dispenser).
  • Page 12 ERVICE ROCEDURES Lithium battery notice There is danger of explosion if the battery is replaced with an incorrect type. Replace the battery only with the same type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. ATTENTION: Il y a danger d’explosion en cas de remplacement avec le mauvais type de batterie.
  • Page 13: General Information For Servicing The Imagepass

    ERVICE ROCEDURES General information for servicing the imagePASS This section includes general information related to most service procedures, including how to safely turn the imagePASS on and off, how to remove, open, and close it, and how to use the service switches. Power scheme The imagePASS has its own power supply and AC power cable.
  • Page 14: Removing The Imagepass

    ERVICE ROCEDURES PASS O SHUT DOWN THE IMAGE FROM THE COPIER TOUCH PANEL 1 Make sure the imagePASS is not printing or processing any files. 2 On the copier touch panel, press Printer and then press Printer Server Status/Settings. If Printer does not display, press Show All. 3 Press Functions.
  • Page 15: Opening The Imagepass

    ERVICE ROCEDURES Opening the imagePASS As part of servicing the imagePASS, you may need to open the imagePASS. Before you open the imagePASS, you must disconnect cables, and then remove the imagePASS from the copier (see page 14). After you service the imagePASS, make sure that you close the imagePASS correctly (see page 16).
  • Page 16: Closing The Imagepass

    ERVICE ROCEDURES Closing the imagePASS As part of servicing the imagePASS, you may need to open the imagePASS (see page 15). Before you open the imagePASS, you must disconnect cables, and then remove the imagePASS from the copier (page 14). After you service the imagePASS, make sure you close the imagePASS correctly.
  • Page 17: Restoring Functionality After Service

    ERVICE ROCEDURES Restoring functionality after service To complete any service procedures performed on the imagePASS, reassemble the imagePASS, reattach it to the copier, and verify that it works correctly. To verify the installation, check the external connections of the imagePASS to the copier and then to the network and/or USB port.
  • Page 18: Checking Connections

    ERVICE ROCEDURES Checking connections This section includes information about checking external connections between the imagePASS, the copier, and network, and internal connections between imagePASS components. The most common cause of a hardware problem is a faulty or loose connection. Before you replace a costly component, check internal and external connections (see page 23).
  • Page 19: Exploded View

    ERVICE ROCEDURES Exploded view 1 Chassis cover 2 CPU cooling assembly 3 Copier interface board 4 DIMMs 5 CPU 6 Motherboard battery 7 Security chip 8 Motherboard 9 CPU cooling assembly mounting bracket 10 Hard disk drive 11 Enclosed fan 12 Service board 13 Hard disk drive bracket 14 Hard disk drive cable...
  • Page 20: Internal Cables

    ERVICE ROCEDURES Internal cables The following illustrates the correct configuration of internal imagePASS cables: Power supply Connect one wire to A and the other wire to B. Power switch detail, (inside view) Enclosed fan Cable From 1. CPU fan cable CPU fan CPUFAN on the motherboard 2.
  • Page 21: Motherboard Connections

    ERVICE ROCEDURES Motherboard connections The following lists the location of components on the motherboard. Component Connect to CPU cooling assembly (see page Unlabeled CPU connector CPU fan cable (see page CPUFAN DIMMs (see page DIMM1 and DIMM2 Enclosed fan cable (see page FAN2 Hard disk drive cable (see...
  • Page 22: Power Supply Connections

    ERVICE ROCEDURES Power supply connections The following table describes the power supply cables that are required in the imagePASS. For more information about the power supply, see “Specifications” on page 79. Cable connector Pin(s) Wire color Voltage Connection All voltages listed in this table are direct current voltages (VDC). 1, 2 Orange +3.3V...
  • Page 23 ERVICE ROCEDURES O CHECK INTERNAL CONNECTIONS When you handle electronic components, follow electrostatic discharge (ESD) precautions (see page 10). 1 Remove the imagePASS from the copier (see page 14). As part of this step, you must disconnect the power cable. Do not proceed until you have done so.
  • Page 24: Replacing Components

    ERVICE ROCEDURES Replacing components This section includes information about removing and installing imagePASS components. Before servicing the imagePASS It is strongly recommended that before you service the imagePASS, you carefully read all precautions and notices (see pages 9-12). Also, keep in mind that the most common cause of a hardware problem is a faulty or loose connection.
  • Page 25 ERVICE ROCEDURES O REMOVE THE COPIER INTERFACE BOARD When you handle electronic components, follow electrostatic discharge (ESD) precautions (see page 10). 1 Remove the imagePASS from the copier (see page 14). As part of this step, you must disconnect the power cable. Do not proceed until you have done so.
  • Page 26: Dimms

    ERVICE ROCEDURES DIMMs The imagePASS includes two 1GB DIMMs (dual in-line memory modules). A DIMM is held in place by levers at each end of its socket on the motherboard. Approved DIMMs are available from your authorized service support center. DIMM O REMOVE A When you handle electronic components, follow electrostatic discharge (ESD) precautions...
  • Page 27 ERVICE ROCEDURES DIMM O INSTALL A When you handle electronic components, follow electrostatic discharge (ESD) precautions (see page 10). 1 Remove the old DIMM (see page 26). 2 Insert the replacement DIMM into the socket, one end at a time. Make sure the DIMM is fully seated into the socket and that the levers snap into place.
  • Page 28: Motherboard

    ERVICE ROCEDURES Motherboard When a customer prints, the motherboard and copier interface board process image data. The CPU, which is located on the motherboard, controls the transfer of image data to and from the motherboard and runs the interpreter. DIMMs, which are also located on the motherboard, hold image data during printing.
  • Page 29 ERVICE ROCEDURES PASS O REMOVE THE IMAGE MOTHERBOARD When you handle electronic components, follow electrostatic discharge (ESD) precautions (see page 10). 1 Remove the imagePASS from the copier (see page 14). As part of this step, you must disconnect the power cable. Do not proceed until you have done so.
  • Page 30: Figure 11: Aligning The Security Chip

    ERVICE ROCEDURES Security chip If you replace the imagePASS motherboard, you must transfer the security chip from the old motherboard to the new motherboard. Make sure you remove the security chip from the old motherboard before returning it to your authorized service/support center.
  • Page 31 ERVICE ROCEDURES O INSTALL THE MOTHERBOARD When you handle electronic components, follow electrostatic discharge (ESD) precautions (see page 10). 1 Remove the old motherboard (see page 29). 2 Remove the following components from the old motherboard and transfer them to the new motherboard: •...
  • Page 32: Motherboard Battery

    ERVICE ROCEDURES Motherboard battery The motherboard battery is a small, coin-shaped battery on the motherboard (see page 20 Figure 6 on page 19). If you must replace the motherboard battery, use a 3V manganese dioxide lithium coin cell battery (Panasonic CR2032 or equivalent) as the replacement 1 Clip 2 Socket 3 Battery...
  • Page 33 ERVICE ROCEDURES O REMOVE THE MOTHERBOARD BATTERY When you handle electronic components, follow electrostatic discharge (ESD) precautions (see page 10). 1 Remove the imagePASS from the copier (see page 14). As part of this step, you must disconnect the power cable. Do not proceed until you have done so.
  • Page 34: Cpu And Cpu Cooling Assembly

    ERVICE ROCEDURES CPU and CPU cooling assembly The imagePASS includes an Intel Pentium dual core E5300 2.6GHz CPU. The CPU is installed in a Zero Insertion Force (ZIF) socket on the motherboard. Before removing the CPU from its socket, remove the motherboard from the chassis (see page 28), disconnect the CPU fan cable from the motherboard, and remove the cooling assembly from the CPU socket (see...
  • Page 35 ERVICE ROCEDURES O REMOVE A When you handle electronic components, follow electrostatic discharge (ESD) precautions (see page 10). 1 Remove the imagePASS from the copier (see page 14). As part of this step, you must disconnect the power cable. Do not proceed until you have done so.
  • Page 36: Figure 14: Removing/Replacing The Cpu Mounting Bracket

    ERVICE ROCEDURES 8 If you are removing the motherboard in order to replace it with a new one, remove the mounting bracket from the underside of the motherboard (see Figure 14). Push the four screw posts of the bracket through the post holes in the motherboard, and carefully pry the bracket away from the motherboard.
  • Page 37 ERVICE ROCEDURES If you remove the CPU from the motherboard to install it on a new motherboard, unpack the new motherboard and remove the protective plastic cover from the CPU socket. Transfer the protective cover to the CPU socket of the old motherboard to protect the circuitry.
  • Page 38: Figure 16: Locating The Flat Corner Of The Cpu Socket

    ERVICE ROCEDURES 4 Place the CPU in the socket (see Figure 15 on page 36). The CPU and the socket are keyed to ensure correct installation. The notches on the edges of the CPU correspond with the two small posts inside the socket. Align the yellow triangle on the CPU with the flat corner of the socket.
  • Page 39 ERVICE ROCEDURES 7 Replace the CPU cooling assembly: • Orient the cooling assembly so that the fan cable is near the CPU fan connector on the motherboard (CPUFAN). CPU cooling assembly • Place the cooling assembly on the CPU. Make sure that the thermal pad on the underside of the heatsink is positioned Screw on top of the CPU.
  • Page 40: Clearing The Cmos

    ERVICE ROCEDURES 13 Reassemble the imagePASS and verify its functionality (see page 17). 14 If you installed a new CPU and cleared the CMOS, configure the time and date in Setup. Clearing the CMOS You must clear the CMOS after installing a new motherboard, CPU, DIMM, or hard disk drive to ensure compatibility between the new component and the previous settings stored in the BIOS.
  • Page 41: Service Board

    ERVICE ROCEDURES Service board The imagePASS uses a service board to offer service mode switches for installing system software over the network, and service LEDs arrayed as a 2-digit display. The service board is attached to the chassis with four screws and is attached to the motherboard by a ribbon cable. To remove and/or replace it, use the following procedures.
  • Page 42: Enclosed Fan

    ERVICE ROCEDURES Enclosed fan The enclosed fan is located inside the chassis and cools the system. An arrow on the enclosed fan indicates what direction air flows out. When you install the enclosed fan, you make sure that it is facing the correct direction, so that air blows out of the imagePASS.
  • Page 43 ERVICE ROCEDURES O INSTALL THE ENCLOSED FAN When you handle electronic components, follow electrostatic discharge (ESD) precautions (see page 10). 1 Transfer the fan guard from the old fan to the correct side of the new fan, using the guard rivets.
  • Page 44: Power Supply

    ERVICE ROCEDURES Power supply The power supply inside the chassis is dedicated to the motherboard and the hard disk drive. For more information about power supply connections, see “Power supply connections” page 22. PW1 (20-pin) PW2 (4-pin) Power supply IGURE...
  • Page 45 ERVICE ROCEDURES O REMOVE THE POWER SUPPLY When you handle electronic components, follow electrostatic discharge (ESD) precautions (see page 10). 1 Remove the imagePASS from the copier (see page 14). As part of this step, you must disconnect the power cable. Do not proceed until you have done so.
  • Page 46: Hard Disk Drive

    ERVICE ROCEDURES Hard disk drive The imagePASS ships with a formatted hard disk drive. This means that all of the software, network drivers, and fonts necessary to use the imagePASS are preinstalled. Replacement hard disk drives are not formatted, so if you replace the hard disk drive, you must also reinstall system software (see page 51).
  • Page 47 ERVICE ROCEDURES O REMOVE THE HARD DISK DRIVE To ensure that you do not damage the hard disk drive, follow all electrostatic discharge and hard disk drive precautions (see page 10). 1 Remove the imagePASS from the copier (see page 14).
  • Page 48: Printing Imagepass Pages

    ERVICE ROCEDURES Printing imagePASS pages As part of servicing the imagePASS, you may need to print certain pages. When system software is installed on the imagePASS, you can print the following pages from the copier: • PS Test Page • PCL Test Page •...
  • Page 49 ERVICE ROCEDURES PASS O PRINT IMAGE PAGES 1 Make sure that the copier is not printing or processing files. 2 Turn on the copier and the imagePASS. Wait for both the copier and the imagePASS to warm up. 3 On the copier touch panel, press Printer and then press Printer Server Status/Settings. If Printer does not display, press Show All.
  • Page 50: Verifying The Network Connection

    ERVICE ROCEDURES Verifying the network connection The imagePASS provides twisted pair connectivity to an Ethernet network. This section describes how to connect the imagePASS to the network and then print a few test documents in order to verify the connection. Depending on your network speed, the following unshielded twisted pair (UTP) network cables are supported: •...
  • Page 51: System Software

    YSTEM OFTWARE YSTEM OFTWARE This chapter includes the following topics: • “System software installation reminders” on page 51 • “Installing system software through an Ethernet port” on page 53 • “Installing system software through a USB flash drive” on page 56 •...
  • Page 52: Restoring The System Configuration

    YSTEM OFTWARE O BACK UP THE SYSTEM CONFIGURATION 1 Ask the network administrator to print the Job Log, Configuration page, and Font List (if possible). For more information, see “Printing imagePASS pages” on page 48. 2 Connect a client computer to the same network as the imagePASS, and open a Web browser. 3 In the URL field of the browser, type the IP address or server name of the imagePASS, and press Enter to open the WebTools page.
  • Page 53: Installing System Software Through An Ethernet Port

    YSTEM OFTWARE 5 Click Server > Backup/Restore, and then click the Restore button. 6 In the Restore dialog box, browse to the configuration file that you created earlier, and click Open. Installing system software through an Ethernet port To install system software through an Ethernet port, you will need the following: •...
  • Page 54: Figure 20: Preparing The Connection For The Installation

    YSTEM OFTWARE O INSTALL SYSTEM SOFTWARE THROUGH AN THERNET PORT 1 Shut down the imagePASS completely (see page 13) and turn off the copier. 2 Disconnect the following: • Customer LAN cable from the network port • Ethernet crossover cable from copier port •...
  • Page 55: Figure 21: Service Switch Position For Ethernet Crossover Cable Installation

    YSTEM OFTWARE 4 In the installer, do the following: • On the Welcome screen, click Next. • On the License Agreement screen, select I Agree and click Next. • On the Connection Type screen, select Ethernet and click Next. 5 Connect a Ethernet crossover cable from the network port to the computer (see Figure 5 page 18).
  • Page 56: Installing System Software Through A Usb Flash Drive

    YSTEM OFTWARE Installing system software through a USB flash drive To install system software through a USB flash drive, you will need the following: • USB Prep Tool • System Software DVD • USB 2.0 flash drive with write-protection off (5GB or more) Some USB 2.0 flash drives are not compatible with the USB Prep Tool.
  • Page 57 YSTEM OFTWARE O INSTALL SYSTEM SOFTWARE THROUGH A FLASH DRIVE 1 Copy system software to a USB flash drive (see page 56). 2 Shut down the imagePASS completely (see page 13). 3 Disconnect all cables and devices from the imagePASS, except for the power cable and copier interface cable (see Figure 20 on page 54).
  • Page 58: Installing Software Updates

    YSTEM OFTWARE Installing software updates When you reinstall or upgrade system software (for example, to a new version number), you must reinstall software updates. You can install software patches with System Updates or Configure. Reinstalling system software After you reinstall system software, you must also reinstall previously installed patches. For a list of previously installed patches, see the Configuration page you printed before you reinstalled system software.
  • Page 59: Troubleshooting

    ROUBLESHOOTING ROUBLESHOOTING This chapter identifies the source of common problems that may occur with the imagePASS and suggests ways of correcting them. Troubleshooting process The following sections identify the sources of common problems that may occur with the imagePASS and suggest ways of correcting them. These sections do not attempt to provide troubleshooting information for attached computers such as PCs, for the copier, or for extensive networks.
  • Page 60: Before You Go To The Customer Site

    ROUBLESHOOTING Before you go to the customer site Before you make a service call to a customer site, talk to the customer on the phone, and check the following items: 1 Does the copier work? If the copier works, but the user cannot print the imagePASS Test Page, a service call is probably required.
  • Page 61: On-Site Checkout

    ROUBLESHOOTING On-site checkout The most common cause of a hardware problem is a faulty or loose connection. Before you replace a costly component, check the connections between the copier and the imagePASS first, and then check the connections between each imagePASS component. For more information, see the following topics: •...
  • Page 62: Symptoms And Solutions

    ROUBLESHOOTING Symptoms and solutions Refer to the following table for various problems and possible actions. To learn possible causes and solutions for a specific error condition, find the symptom in the charts and perform the appropriate suggested actions in the order listed in the numbered steps. Verify functionality after each numbered step.
  • Page 63 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action LED codes (continued) When the imagePASS is in 1 Check and reseat all cable connections between the imagePASS and copier. the Idle state and 2 Make sure that the imagePASS service switches are set to OFF (both away in Operational mode, the from ON).
  • Page 64 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action LED codes (continued) 3b, 50, 52, E1 Possibly one of the 1 Clear the CMOS (see page 40). following: 2 Replace the motherboard. • Corrupted security chip • Missing or faulty DIMM •...
  • Page 65 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action Startup (continued) imagePASS starts up, but One of the following: 1 Check and reseat the copier interface cable between the imagePASS and the the Fiery screens on the copier. •...
  • Page 66 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action System problems Clock is slow; time listed One of the following: 1 Replace the battery on the motherboard, and then update the time in on Configuration page is imagePASS Setup. •...
  • Page 67 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action System software installation USB flash drive method: One of the following: 1 Make sure that the imagePASS service switch 1 is set to ON and service imagePASS remains on for switch 2 is set to OFF.
  • Page 68 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action System software installation (continued) Network port method: One of the following: 1 Make sure that the imagePASS service switches are both set to ON. Installation stalls for five • Service switches are set If the service switches are in the wrong position, click Cancel on the installer minutes (or longer) while incorrectly.
  • Page 69 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action Network If you suspect a network problem, keep in mind the following: • If the imagePASS does not appear in the list of printers on the network, there may be another device on the network with the same Ethernet hardware address.
  • Page 70 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action Network (continued) 1 Request that the network administrator change the default in imagePASS System starts up slowly One of the following: Network Setup. (seems to hang) and the • Normal behavior Configuration page 2 If neither LED on the designated network port is lit on the imagePASS, check System is searching for a...
  • Page 71 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action Printing Intermittent print quality problems are difficult to trace. Before you try to troubleshoot print quality problems, print a test page to make sure that the copier itself does not need servicing or adjusting. 1 Make sure that the copier is powered on and ready to print.
  • Page 72 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action Printing (continued) Make sure that Print to PostScript Error in Setup is set to Yes. Check for error imagePASS appears in the PostScript error messages on the imagePASS output. list of printers on the customer’s workstation, but certain jobs do not print...
  • Page 73 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action Printing (continued) Color quality is Problem with the Test the copier and service, if necessary (see the service documentation that not consistent copier accompanies the copier). 1 Print a different color test page from another application. File or application problem 2 If the quality of the test page is good, there may be a file or...
  • Page 74 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action Printing (continued) Print quality is poor Missing or outdated Make sure that the appropriate printer description file is installed. printer description file For information about printer files, see Printing, which is part of the user documentation set.
  • Page 75 ROUBLESHOOTING imagePASS error conditions (Continued) ABLE Symptom Possible cause Suggested action Printing (continued) 1 Check again the copier interface cable and connection Pages come out blank, Loose cable connection at the imagePASS and the copier. or tinted with green or between the imagePASS some other color and the copier...
  • Page 76: Checking The Network

    ROUBLESHOOTING Checking the network Printing problems may arise if the network hardware or software is not set up properly or does not match network settings on the imagePASS. Problems may also arise when printing from a specific application or printing a particular file. Most of these problems show up as printing problems and do not necessarily indicate a imagePASS malfunction.
  • Page 77: Printing To The Imagepass

    ROUBLESHOOTING Printing to the imagePASS If the customer can print the imagePASS Test Page but cannot print a job from a computer on the network, you may have to make a service call. However, first make sure that the site administrator has done the following: •...
  • Page 78 ROUBLESHOOTING Other printing problems The following table lists other printing problems and what to do about them. Other printing problems ABLE Problem Action An image is printed on the • Reload the paper in the paper tray upside down. reverse side of the paper. Multiple pages are fed through •...
  • Page 79: Specifications

    PECIFICATIONS PECIFICATIONS The imagePASS has, or makes use of, the following features. Hardware features • 2.6GHz Intel Pentium dual core E5300 CPU • Two 1GB DIMMs • Hard disk drive • 4 USB ports • 10BaseT/100BaseTX/1000BaseTnetwork port for network printing •...
  • Page 80: Safety And Emissions Compliance

    PECIFICATIONS Safety and emissions compliance The imagePASS has been certified to meet or surpass the following standards: Safety approvals EMC approvals • UL 60950-1:2007 (TUV/CU mark) • FCC Class B • CAN/CSA-22.2 #60950-1-07 • EN55022:2006+A1:2007-Class B • EN 60950-1:2006+A11 (TUV/GS mark) •...
  • Page 81: Index

    NDEX NDEX Numerics 10/100/1000BaseT 50 damage, reporting 9 diagnostics LED error codes 16 airflow direction 66 network 69 printing 71 DIMMs battery 32 configuration 79 installing 33 installing 27 location of 21 location of 19 removing 33 removing 26 bracket, CPU mounting 36 transferring 28 DVD, System Software 51 cables...
  • Page 82 NDEX service board installing 41 jumper pins 28 removing 41 default configurations 28 service codes 16 service modes 16 LAN (Ethernet) port system performance 66 installing through 54 system software LAN (local area network) 9 installing 51 LED codes 16 installing through a USB flash drive 57 installing through an Ethernet port 54 service modes 16...

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