Canon imagePASS-A2 Service Manual page 64

T 1: imagePASS error conditions (Continued)
ABLE
Symptom
LED codes (continued)
3b, 50, 52, E1
90
Any other code that the
system hangs on before
reaching the idle state
Startup
imagePASS starts up
and then shuts down
imagePASS starts up,
but very slowly
T
ROUBLESHOOTING
Possible cause
Possibly one of the
following:
• Corrupted security chip
• Missing or faulty DIMM
• Faulty motherboard
Possibly one of the
following:
• Corrupted security chip
• Faulty motherboard
Possibly one of the
following:
• Corrupted security chip
on the motherboard
• Faulty motherboard
One of the following:
• Faulty connection
between imagePASS and
copier
• Corrupted security chip
• Faulty power supply
• Faulty motherboard
• Faulty CPU
• Faulty copier interface
board
One of the following:
• Corrupted BIOS
• The Clear CMOS
procedure was not
performed while
replacing a hardware
component (DIMM,
CPU, hard disk drive, or
motherboard)
Suggested action
1 Clear the CMOS (see page
2 Replace the motherboard.
1 Move both service switches to the OFF position (see
2 Clear the CMOS (see page
3 Replace the motherboard.
1 Clear the CMOS (see page
2 Make sure that you reseated the internal cable connections and verified
system components.
3 Replace the motherboard.
1 Check and reseat the copier interface cable between the imagePASS and the
copier.
2 Replace the copier interface cable.
3 Clear the CMOS (see page
4 Listen for the power supply fan and feel for airflow.
5 If you do not feel air from the power supply fan, you may need to replace a
faulty power supply.
6 Replace the motherboard.
7 Replace the CPU.
8 Replace the copier interface board.
Clear the CMOS (see page
40).
Figure 4
40).
40).
40).
40).
64
on page 16).