Make sure you are in the "X-Ray" scanning mode. If not, click the "Scan
Material" icon in the Preview window; then, select "X-Ray" as your scanning
mode.
Uninstall and reinstall the ScanWizard Medi software.
6. Having trouble scanning reflective originals.
Make sure you place the reflective original to be scanned properly on the
scan bed.
Make sure you are in the "Reflective" scanning mode. If not, click the "Scan
Material" icon in the Preview window; then, select "Reflective" as your
scanning mode.
Uninstall and reinstall the ScanWizard Medi software.
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Medi-2200 Plus User's Manual
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