Winmate IP32S User Manual page 5

You need to prepare the following information before you call:

Product serial number

Peripheral attachments

Software (OS, version, application software, etc.)

Detailed problem description

The exact wording of any error messages
In addition, free technical support is available from our engineers every business day. We are always
ready to give advice on application requirements or specific information on the installation and operation
of any of our products. Please do not hesitate to call or e-mail us.
Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful information or to alert
you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and
Warnings. The following is an example of each type of advisory.
Note:
A note is used to emphasize helpful information
Important:
An important note indicates information that is important for you to know.
Caution
A Caution alert indicates potential damage to hardware and explains how to avoid the
potential problem.
Warning!
An Electrical Shock Warning indicates the potential harm from electrical hazards and
how to avoid the potential problem.
Safety Precautions
Caution
Always ground yourself to remove any static charge before touching the CPU card.
Modern electronic devices are very sensitive to static electric charges. As a safety
precaution, use a grounding wrist strap at all times. Place all electronic components in
a static-dissipative surface or static-shielded bag when they are not in the chassis.
Preface 5