CHAPTER 7 Troubleshooting
help debug Teams application issues and also for issues related to the device.
➢ To collect logs:
1.
Reproduce the issue
2.
Access Microsoft Admin Portal and under the Devices tab click the Diagnostics icon.
Figure 7-1:
3.
Click the Diagnostics icon
4.
Click Proceed ; the logs are uploaded to the server.
Microsoft Teams Admin Portal - Diagnostics
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C448HD and C450HD | Users & Administrator's Manual