Faqs - EGR RollTrac Owner's Manual

FAQ's:
Which EGR RollTrac accessories fit my vehicle?
All major racking brands will work on the EGR RollTrac. Rhino, Thule, Yakima, Rola, should all be
able to adapt and integrate into our side rail channeling.
Other accessories include EGR's own Sports Bar Adaptor Kits and Dust Defense Kits, as well as
extra LED lighting.
What is the warranty period on EGR RollTrac?
We provide a 3-year limited warranty for the original consumer that warrants the product to be free
from material or workmanship defects.
Labour charges associated with removing or re-installing the product and parts are not covered with
this warranty.
What do I do if I have a warranty issue with my EGR RollTrac?
In the instance of lodging a warranty claim, please return to the place of purchase or fitment, and
lodge with them directly, as essentially, they sold you the product.
They will then claim on EGR.
EGR will request the following (perhaps provide it to your place of purchase to save processing time)
- Product & Part Number
- Description of the warranty issue
- Copy of original receipt
- Images of the issue and serial number label
What is the load capacity of EGR RollTrac?
EGR RollTrac has a top load capacity of 150kg, however you may be restricted by the rack company
product load capacity. Some provide higher loads on their items than others.
Are spare parts available for EGR RollTrac?
EGR have a range of service kits for interchangeable parts on EGR RollTrac.
Do I need to drill holes in the vehicle body when installing EGR RollTrac?
Whilst the EGR RollTrac fits to the vehicle using a clamp system, there is drilling required to fit the
tailgate rail and drain tubes.
Can I install EGR RollTrac myself?
Yes, but please review the fitting instructions prior to ensure you have all the required skills and
correct tooling to undertake the fitment. It is recommended to use an EGR Distributor for the fitment
as they will have this tooling, and be fluent in our product range already.
Is EGR RollTrac compatible with tub liners?
Yes, with some modification required. Trimming requirements are explained in the fitting instructions
for each product.
Can I download a copy of the EGR RollTrac fitting instructions?
Yes, find downloads and make contact with the EGR RollTrac customer service team via:
http://www.egrrolltrac.com
RT0001 Date: 08/04/20 Issue: 5 Page: 9 of 12