Software/Menu Update Troubleshooting - Frymaster FilterQuick easyTouch FQG60T Service Manual

1.25.1 Software/Menu Update Troubleshooting

CAN COMMUNICATION FAILED or CAN communication error during an update
Power cycle fryer ensuring that the reset switch is pressed and held for 30 seconds or greater or power is removed for 30
1.
seconds or greater.
2. Update the software or menus again.
3. Check software versions or menus. If they still do not update repeat step #1 and recheck.
Software or menus do not update
1. Power cycle fryer ensuring that the reset switch is pressed and held for 30 seconds or greater or power is removed for 30
seconds or greater.
2. Recheck software versions or menus. If they still do not update repeat step #1 and recheck.
Menus only update to one fryer
1. Ensure that all vats are selected when updating menus.
Product Icons/Photos missing
1. Update the menu files again.
2. Power cycle fryer ensuring that the reset switch is pressed and held for 30 seconds or greater or power is removed for 30
seconds or greater.
3. Recheck software versions or menus. If they still do not update repeat step #1 and recheck.
Display reboots automatically during an update
1. Power cycle fryer ensuring that the reset switch is pressed and held for 30 seconds or greater or power is removed for 30
seconds or greater.
2. Update the software or menus again.
3. Check software versions or menus. If they still do not update repeat step #1 and recheck.
Controller keeps rebooting after an update
1. Ensure ALL controllers display OFF.
2. Update the menu files again.
3. Power cycle fryer ensuring that the reset switch is pressed and held for 30 seconds or greater or power is removed for 30
seconds or greater.
4. Check menus. If they still do not update repeat step #1 and recheck.
Change Filter message after an FIB2 Reset
1. This is normal after an FIB2 reset.
Pull the filter pan slightly out of the cabinet until a "P" is visible on the top right corner of the display for 30 seconds or
2.
greater until the message clears.
3. Push the filter pan back into the fryer.
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